Accredited Africa Training Institute for Capacity Development

Providing accredited training courses in South Africa
  • Accredited Africa Training Institute for Capacity Development Image 3

Accounts Receivable and Credit Policies Management

Why Attend

A sizable share of a company’s working capital is tied up in Accounts Receivable (AR) and this poses a high liquidity risk. In this course, we expand your knowledge and expertise in AR. This will enable you and your organization to manage your accounts receivable effectively without compromising your credit sales.

Course Methodology

This course demonstrates theoretical and practical core topics in addition to introducing Excel in managing accounts receivable. The course also features role playing and presentations by participants.

Course Objectives

By the end of the course, participants will be able to:

  • Develop effective credit policies that meet a company’s objectives
  • Use billing best practices techniques
  • Employ effective collection policies
  • Partner with the sales force for the benefit of the company
  • Evaluate the accounts receivable process and implement best practices
  • Apply tools and techniques to effectively monitor AR performance

Target Audience

Accounts receivable department managers, credit managers, AR staff, AR and revenue accountants, credit officers, billing and collection clerks, AR specialists, and professionals in accounting, finance, operations and sales who interact with the accounts receivable and credit department.

Target Competencies

  • Managing accounts receivable effectively
  • Understanding the implications of credit decision and policy
  • Performing accounts receivable analysis
  • Analyzing different collection techniques
  • Adopting efficient billing techniques
  • Preparing accounts receivable aging report
  • Monetizing accounts receivable
  • Utilizing Excel functions

Location:

South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:


Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.za

NB: Terms and Conditions for Payment and Refunds

1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.

1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.

1.3. A confirmation of payment will be issued upon receipt of funds.

1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.

2. Cancellation and Refund Policy

2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.

2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.

2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.

2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.

3. Rescheduling

3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.

3.2. A rescheduling fee may apply.

4. Workshop Cancellation by the Organizer

4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.

4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.

4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.

5. Refund Processing

5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.

5.2. Refunds will be issued using the original payment method unless otherwise agreed.

6. Contact Information

For any questions regarding payments and refunds, please contact us at:

Email: apply@aaticd.co.za

Phone: +27 73 016 5042

By registering for the workshop, participants agree to abide by these terms and conditions.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.


Course Outline

  • Credit policies management
    • Credit department responsibility
    • Factors affecting credit policies
    • The five Cs of credit
    • Non-financial factors affecting credit decision
    • Outline of a credit policy
      • Credit department mission
      • Credit department objectives
      • Roles and responsibilities
      • Procedures
      • Measuring results
    • Review new accounts
    • Re-evaluate existing accounts
    • Financial statements: what to look for
    • Analyzing selected financial ratios
    • Setting the credit limit
    • Establishing a profitable relationship with the customer
    • Meeting the needs of the customer
  • The billing process
    • An efficient billing process means faster collection
    • Preventing the fatal mistake: sending the bill with errors
    • The use of technology
    • Impact of up-front operations on billing
    • Best practices in billing
  • You made the sale, now collect your money
    • Cash: it is worth your efforts
    • Tips, techniques and guidelines for faster collection
    • Importance of setting a collection policy
    • Using different collection approaches
    • Strategies in dispute management
    • Best practices in collection
    • Accounts receivable factoring, pledging and assignment
  • The relationship between sales and credit
    • Breaking the ice
    • Maintaining credit sales relationship
    • Role of sales in issuing credit and in collection
  • Accounts receivable process analysis
    • Improving the quality of accounts receivable
    • Aging of accounts receivable and bad-debts reserves
    • Alternatives in computing bad-debt
    • Reducing bad-debt write-offs
    • Calculating accounts receivable turnover
    • Calculating Days Sales Outstanding (DSO)
    • Calculating Best Possible Days Sales Outstanding (BPDSO)
    • Collection Effectiveness Index (CEI)
    • Analyzing the operating and cash cycles
    • Managing AR through portfolio strategy
    • Analyzing the size, composition and complexity of the AR portfolio
    • Segmenting the portfolio
    • Formulating an approach for specific segments
  • Staying in control
    • Internal controls in AR processes
    • AR and the monthly closing of accounts
    • Outsourcing of accounts receivable functions

Chat to us
Scroll to Top