This specialized assertiveness training is designed to empower professionals with the confidence and skills to communicate effectively and assertively with upper management. The course focuses on strategies for navigating complex workplace dynamics, handling challenging conversations, and influencing decision-makers while maintaining professionalism and respect. Participants will learn how to assert their ideas, set boundaries, and manage conflicts with senior leadership in a way that enhances their credibility and contributes to organizational success.
Who Should Attend:
- Mid-level managers and team leaders
- Professionals aiming to improve communication with senior executives
- Project managers and coordinators
- HR professionals
- Sales and marketing personnel
- Anyone seeking to enhance their assertiveness skills in a corporate environment
Location:
South AfricaTraining Dates:
Each course starts every Monday of each week. Please book your training on a date that is a Monday.Course Duration: 3 Days
Unit Standard: 9506
NQF Level: 4
Number of Credits: 4
Course Fees
Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.How to Apply:
To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.zaNB:
When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.
Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.
Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.
Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.
In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.
Course Outline
Day 1: Understanding Assertiveness and Building Confidence
1. Introduction to Assertiveness
- Definition of Assertiveness vs. Aggressiveness vs. Passiveness
- The Importance of Assertiveness in the Workplace
- Psychological Barriers to Assertiveness
- Recognizing and Addressing Personal Communication Styles
2. Building Self-Confidence
- Techniques for Developing Self-Esteem and Confidence
- Overcoming Fear of Rejection or Criticism
- Strategies for Self-Motivation and Positive Thinking
- Assertiveness Rights and Responsibilities
3. Assertiveness in Action
- Understanding and Setting Boundaries
- Techniques for Saying “No” Without Guilt
- Expressing Opinions and Desires Clearly and Respectfully
- Role-playing Exercises: Practicing Assertive Communication
Day 2: Navigating Complex Workplace Dynamics
4. Communicating Effectively with Upper Management
- Understanding the Perspectives and Priorities of Senior Leaders
- Tailoring Your Communication Style to Different Executive Personalities
- Presenting Ideas Confidently to Senior Management
- The Art of Persuasion: Influencing Without Authority
5. Handling Difficult Conversations
- Strategies for Giving and Receiving Feedback Assertively
- Managing Conflicts with Upper Management
- Navigating Power Dynamics and Office Politics
- Case Studies: Successful Assertive Interactions with Executives
6. Assertiveness in Meetings and Presentations
- Speaking Up in High-Stakes Meetings
- Delivering Clear and Concise Messages
- Managing Interruptions and Disagreements Assertively
- Enhancing Your Presence and Impact During Presentations
Day 3: Advanced Assertiveness Techniques and Real-World Application
7. Assertive Negotiation with Upper Management
- Principles of Negotiation in a Corporate Setting
- Balancing Assertiveness with Flexibility
- Negotiating Resources, Responsibilities, and Expectations
- Handling High-Pressure Negotiations with Confidence
8. Building and Maintaining Professional Relationships
- Networking with Senior Leaders
- Cultivating Mutual Respect and Trust
- Leveraging Assertiveness for Career Advancement
- Case Studies: Long-Term Success Through Assertive Communication
9. Practical Exercises and Real-World Scenarios
- Role-Playing Realistic Scenarios with Upper Management
- Group Exercises: Developing Assertive Strategies for Specific Situations
- Creating a Personal Assertiveness Action Plan
- Peer Feedback and Coaching Sessions
Wrap-Up and Q&A
- Course Summary and Key Takeaways
- Open Discussion and Q&A
- Certificate of Completion Distribution
