This specialized assertiveness training is designed to empower professionals with the confidence and skills to communicate effectively and assertively with upper management. The course focuses on strategies for navigating complex workplace dynamics, handling challenging conversations, and influencing decision-makers while maintaining professionalism and respect. Participants will learn how to assert their ideas, set boundaries, and manage conflicts with senior leadership in a way that enhances their credibility and contributes to organizational success.
Who Should Attend:
- Mid-level managers and team leaders
- Professionals aiming to improve communication with senior executives
- Project managers and coordinators
- HR professionals
- Sales and marketing personnel
- Anyone seeking to enhance their assertiveness skills in a corporate environment
Location:
South AfricaTraining Dates:
Each course starts every Monday of each week. Please book your training on a date that is a Monday.Course Duration: 3 Days
Unit Standard: 9506
NQF Level: 4
Number of Credits: 4
Course Fees
Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.How to Apply:
To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.zaNB: Terms and Conditions for Payment and Refunds
1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.
1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.
1.3. A confirmation of payment will be issued upon receipt of funds.
1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.
2. Cancellation and Refund Policy
2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.
2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.
2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.
2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.
3. Rescheduling
3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.
3.2. A rescheduling fee may apply.
4. Workshop Cancellation by the Organizer
4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.
4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.
4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.
5. Refund Processing
5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.
5.2. Refunds will be issued using the original payment method unless otherwise agreed.
6. Contact Information
For any questions regarding payments and refunds, please contact us at:
Email: apply@aaticd.co.za
Phone: +27 73 016 5042
By registering for the workshop, participants agree to abide by these terms and conditions.
In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.
Course Outline
Day 1: Understanding Assertiveness and Building Confidence
1. Introduction to Assertiveness
- Definition of Assertiveness vs. Aggressiveness vs. Passiveness
- The Importance of Assertiveness in the Workplace
- Psychological Barriers to Assertiveness
- Recognizing and Addressing Personal Communication Styles
2. Building Self-Confidence
- Techniques for Developing Self-Esteem and Confidence
- Overcoming Fear of Rejection or Criticism
- Strategies for Self-Motivation and Positive Thinking
- Assertiveness Rights and Responsibilities
3. Assertiveness in Action
- Understanding and Setting Boundaries
- Techniques for Saying “No” Without Guilt
- Expressing Opinions and Desires Clearly and Respectfully
- Role-playing Exercises: Practicing Assertive Communication
Day 2: Navigating Complex Workplace Dynamics
4. Communicating Effectively with Upper Management
- Understanding the Perspectives and Priorities of Senior Leaders
- Tailoring Your Communication Style to Different Executive Personalities
- Presenting Ideas Confidently to Senior Management
- The Art of Persuasion: Influencing Without Authority
5. Handling Difficult Conversations
- Strategies for Giving and Receiving Feedback Assertively
- Managing Conflicts with Upper Management
- Navigating Power Dynamics and Office Politics
- Case Studies: Successful Assertive Interactions with Executives
6. Assertiveness in Meetings and Presentations
- Speaking Up in High-Stakes Meetings
- Delivering Clear and Concise Messages
- Managing Interruptions and Disagreements Assertively
- Enhancing Your Presence and Impact During Presentations
Day 3: Advanced Assertiveness Techniques and Real-World Application
7. Assertive Negotiation with Upper Management
- Principles of Negotiation in a Corporate Setting
- Balancing Assertiveness with Flexibility
- Negotiating Resources, Responsibilities, and Expectations
- Handling High-Pressure Negotiations with Confidence
8. Building and Maintaining Professional Relationships
- Networking with Senior Leaders
- Cultivating Mutual Respect and Trust
- Leveraging Assertiveness for Career Advancement
- Case Studies: Long-Term Success Through Assertive Communication
9. Practical Exercises and Real-World Scenarios
- Role-Playing Realistic Scenarios with Upper Management
- Group Exercises: Developing Assertive Strategies for Specific Situations
- Creating a Personal Assertiveness Action Plan
- Peer Feedback and Coaching Sessions
Wrap-Up and Q&A
- Course Summary and Key Takeaways
- Open Discussion and Q&A
- Certificate of Completion Distribution