Building Services Maintenance and Management

Why Attend

Building Services deliver the comfort, security, safety, communication, protection, movement, and control that tenant’s need in their buildings.  Without these different systems, the modern Built Environment would simply not function.  The correct management, operation, and maintenance of these Building Services systems are therefore crucial.

This course begins by examining different Building Services systems and the crucial role they play in making properties work.  The course then explores the 14 categories of Building Services to understand different systems and their maintenance requirements. As the course progresses, common maintenance terminology and the procurement of maintenance services are also discussed.

Course Methodology

This course is written from the perspective of people that manage, operate and maintain buildings.  It utilizes scenarios and cases, procedures, documents, drawings, images and videos that these facilities management professionals will be familiar with.

Course Objectives

By the end of the course, participants will be able to:

  • Explain the importance of Building Services systems to the high performance of any property
  • Classify the 14 types of Building Services systems that are found in buildings
  • Describe how SFG20 can be used to manage the delivery of Building Services maintenance works in a controlled manner
  • Recognize why different maintenance tasks require various skill sets and need to be undertaken at different frequencies
  • Identify common and critical Building Services elements that need maintaining

Target Audience

This course is aimed at senior personnel involved in the management, operation, and maintenance of buildings.  Some ideal participants include but are not limited to: estates directors, commercial managers, procurement managers, facilities management, quality managers, health and safety managers, building managers, leasing managers, maintenance managers, asset managers, sustainability managers, and project managers

Target Competencies

  • building management
  • maintenance planning
  • maintenance strategy
  • building services system design


South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website


When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.

Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.

Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.

Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.

Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline

  • Introduction to Building Services
    • The 21st century built environment
    • Building Services – What they are and why they are important
    • The 3 key elements of Building Services systems
    • The 14 categories of Building Services systems
  • Building Services Maintenance
    • Maintenance – What it is and why it matters
    • Common terms used in Building Services maintenance
    • Delivering a maintainable building
  • Building Services Maintenance Standards
    • SFG20 – The standard specification for maintenance of Building Services
    • Building Services systems and their maintenance (part 1)
      • Sanitary installations
      • Services equipment
      • Disposal installations
      • Water installations
      • Heat sources
  • Building Services systems and their maintenance
    • Building Services systems and their maintenance (part 2)
      • Space heating
      • Air conditioning
      • Ventilation systems
      • Electrical installations
      • Fuel installations
  • Building Services systems and their maintenance (Continued)
    • Building Services systems and their maintenance (part 3)
      • Lift and conveyor installations
      • Fire and lightning protection
      • Communication systems
      • Security and control installations
      • Specialist installations and builders work