Accredited Africa Training Institute for Capacity Development

Providing accredited training courses in South Africa
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Communication and Presentation Skills for Female Professionals

Why Attend

In this course, participants will understand the differences between communication styles and develop a Win-Win mindset to make them effective in any circumstance. Using the four pillars of communication, participants will learn to determine what outcome they would like from any situation by influencing and persuading; they will build rapport with others, monitor their success, and be flexible to change. They will also understand the common reasons for failures in communication and know what to do to resolve them.

As part of being an effective communicator and influencer, it is essential to be able to present with confidence and professionalism. Through this course, participants will be given live coaching around their presentation style. They will be shown best practice on how to use their voice, body movements, and choice of wording. Through repetition, they will grow in confidence as one by one, the skills are layered. They will also be shown how to create a well-structured presentation and how to interact professionally with their visual aids, including PowerPoint.

This course has been designed by a leading female trainer specifically to benefit female professionals, it covers key topics to enable female professionals to thrive in their organizations and become confident and effective communicators.

Course Methodology

Various training methods will be used throughout the course: trainer input, group discussion, small group exercises, experiential learning, individual presentations, and self-reflection. A highly interactive approach is used to encourage engagement.

Throughout the course, participants will make a number of presentations to the rest of the group which will be filmed (for personal use only) and used for self-evaluation.

Course Objectives

By the end of the course, participants will be able to:

  • Utilize the four pillars of effective communication
  • Control difficult conversations without feeling guilty
  • Apply the win-win mindset and become assertive
  • Design and deliver an impactful, professional presentation
  • Overcome anxiety when presenting
  • Become a confident, professional communicator

Target Audience

This course will benefit women who are in supervisory, managerial or leadership positions, or who work in teams, and would like to become more influential in the workplace through improving their communication skills. This course is a necessity for women who make presentations to colleagues and/ or clients as part of their professional role.

Target Competencies

  • Oral Communication
  • Conflict Resolution
  • Controlling conversations
  • Creating Presentations
  • Presenting Skills

Location:

South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:


Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.za

NB: Terms and Conditions for Payment and Refunds

1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.

1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.

1.3. A confirmation of payment will be issued upon receipt of funds.

1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.

2. Cancellation and Refund Policy

2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.

2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.

2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.

2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.

3. Rescheduling

3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.

3.2. A rescheduling fee may apply.

4. Workshop Cancellation by the Organizer

4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.

4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.

4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.

5. Refund Processing

5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.

5.2. Refunds will be issued using the original payment method unless otherwise agreed.

6. Contact Information

For any questions regarding payments and refunds, please contact us at:

Email: apply@aaticd.co.za

Phone: +27 73 016 5042

By registering for the workshop, participants agree to abide by these terms and conditions.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.


Course Outline

  • The four pillars of effective communication
    • Knowing your outcome
    • Building rapport quickly and easily
    • Sensory acuity and what it means
    • Flexibility being able to change if the communication is not going to plan
    • The 3 channels of communication
  • Identifying preferred communication styles
    • Identifying your own habits and preferred way of communicating
    • Identifying the preferred style of others
    • Understanding the tension between the varying styles
    • Knowing how to limit tension by flexing your style
  • Handling difficult conversations
    • Using the ACHE model to diffuse tension
    • Giving honest feedback
    • Being prepared for typical responses to feedback
  • Identifying the win-win mindset and understanding its importance for assertiveness
    • Passive, assertive and aggressive behaviors
    • Being assertive
    • Exploring the Life Positions model
  • Designing a professional presentation
    • The 5 key elements
    • Problem: what problem?
    • PowerPoint Its uses and flaws
    • Other methods of presenting
  • Delivering a presentation that has an impact
    • The 3 channels of communication and presenting
    • Posture
    • Legs and feet
    • Arms and hands
    • Gestures
    • Delivering without notes or props
    • Use of the voice
    • Facial expressions
    • The words used
  • Overcoming anxiety when presenting
    • Planning and preparation
    • Rehearsal
    • Top tips for calming nerves
    • Visualizing success
  • Powerful communication skills
    • Understanding perceptions and how we create them
    • Knowing how to make small adjustments for big changes
    • Realizing the power of confident communication
    • Staying calm in a crisis

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