Accredited Africa Training Institute for Capacity Development

Providing accredited training courses in South Africa
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Commission For Conciliation, Mediation and Arbitration (CCMA) Commissioner Program

Why Attend
This program provides students with exposure to a wide spectrum of substantive and procedural labor law. It offers practical knowledge in the areas of acquisition, analysis, interpretation and an understanding in areas of industrial relations and CCMA practice.

Course Methodology

The course uses a mix of interactive techniques such as change readiness assessments, team exercises, case studies, individual exercises, as well as role-plays (rehearsed and impromptu), videos and group feedback.

Course Objectives 

By the end of this training program, participants will be able to;

  • Appreciate the principles of social justice and ethics in labor law in South Africa
  • Demonstrate a clear understanding of the general principles related to South African labor legislation
  • Demonstrate a knowledge of the relevant labor legislation governing labor relations in South Africa
  • Demonstrate an understanding of the principles and applicability of Substantive Labour Law in South Africa
  • Demonstrate an understanding of the principles and applicability of procedural labor law in South Africa
  • Demonstrate an understanding of the labour law amendments
  • Display an understanding of dismissals and unfair labor practices
  • Display an understanding of conciliation, mediation, and arbitration
  • Demonstrate an understanding of the place of evidence in labor law

Target Audience
The course is suitable for anyone interested in Labour Dispute Resolution and CCMA Practice, including lawyers, advocates, managers, union members and leaders, human resources managers, and employees at the CCMA

Target Competencies

  • Social justice and ethics in labor law
  • Substantive labor law
  • Procedural labor law
  • Dismissals and unfair labor practices
  • Conciliation, mediation, and arbitration
  • Evidence

Location:

South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:


Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.za

NB: Terms and Conditions for Payment and Refunds

1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.

1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.

1.3. A confirmation of payment will be issued upon receipt of funds.

1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.

2. Cancellation and Refund Policy

2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.

2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.

2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.

2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.

3. Rescheduling

3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.

3.2. A rescheduling fee may apply.

4. Workshop Cancellation by the Organizer

4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.

4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.

4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.

5. Refund Processing

5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.

5.2. Refunds will be issued using the original payment method unless otherwise agreed.

6. Contact Information

For any questions regarding payments and refunds, please contact us at:

Email: apply@aaticd.co.za

Phone: +27 73 016 5042

By registering for the workshop, participants agree to abide by these terms and conditions.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.


Course Outline

Introduction

  • CCMA Forms
  • CCMA Arbitration Guidelines
  • Condonation Application – Unfair Labour Practice
  • Employment and Independent Contractor
  • Insolvency and Liquidation
  • Application about demarcation dispute

Sub-Standard Performance Management

  • Setting Performance Standards
  • How to Measure Performance
  • Counseling as a mean for performance improvement
  • Discipline & Dismissal

Discipline & Disciplinary Action

  • Employment Issues
  • Automatic Dismissals
  • Recruitment
  • Employment
  • Contracts Temporary
  • Distinction Independent Contractors vs Employees
  • Termination of Employment & unfair Labour Practice
  • Grievance Policies
  • Codes of Conduct & Company Policies & Procedures
  • Unfair Dismissals & Discrimination
  • Procedures for, Grievances, Discipline & Retrenchment
  • Affirmative Action (Employment Equity)
  • Conditions of Service
  • Time & Leave Issues

Disciplinary Hearings

  • Responsibilities & Roles
  • How to deal with Appeal
  • Performing an Investigation
  • Fair Procedure and Evidence
  • Disciplinary Standards & Norms
  • Evidentiary matters
  • Mitigating and Exacerbating Factors
  • Maintaining Records
  • Planning for Hearings

Arbitration Hearings

  • Arbitration Awards
  • Review of Awards
  • Settlement Agreements
  • Labour Legislation & Basic Conditions of Employment Act
  • The Occupational Health & Safety Act
  • The CCMA, Bargaining Councils & The Labour Court
  • Anticipated amendments to Labour Legislation • And much more!

Dispute Resolution

  • Conciliation & Arbitration
  • Preparation for Arbitration
  • Industrial Relations Negotiations
  • Union Negotiation, Wage Negotiation & Collective Agreements
  • Strikes, lockouts and Protest Action
  • The Labour Relations Act
  • Trade Unions & the role of Shop Stewards
  • Trade unions, their functions, and structures

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