Contract Administration: Understanding and Implementing Contractual Obligations

Why Attend

The overall aim of this course is to provide participants with the knowledge, concepts, skills, and tools necessary to manage and administer contracts post-award. Participants in this interactive course will learn all the processes and activities required to implement contractual obligations. The course will also cover contract administration best practices.

Course Methodology

This course relies on the use of individual and group exercises aimed at helping participants learn all the tools and techniques used during contract implementation. The course also features the use of a number of case studies and role-plays by participants followed by discussions. In addition, this course incorporates pre-and post-testing.

Course Objectives

By the end of the course, participants will be able to:

  • Outline the major activities and steps of contract administration
  • Identify administration tools that are used during the implementation as well as the role of the contract administrator
  • Create a system to evaluate contractors and determine their strengths and weaknesses and demonstrate the importance of partnership in contract administration
  • Explain the different types of variation orders, claims, and damages
  • Prepare for negotiating contract variations and claims in order to reach a satisfactory settlement

Target Audience

All those involved in any aspect of implementing, managing or administering contracts in the post-award phase of the contracting process and who want to learn about the best practices in contract administration.

Target Competencies

  • Contract administration
  • Change management
  • Managing contractors
  • Managing claims and disputes
  • Resolving disputes
  • Partnership with contractors


South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website


When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.

Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.

Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.

Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.

Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline

  • Principles of contracts
    • Elements of a contract
    • Contract framework
    • Purposes of contract administration
    • Difficulties encountered in contract administration
    • Contract administration major steps
    • Competencies of contract administrators
  • Contract administration tools
    • Key principles
    • Knowing your contract
    • Contract provisions affecting the implementation
    • Tools and techniques for contract administration
      • Dissection technique
      • Records management system
      • Change control system
      • Claims administration
      • Issues and risks logs
      • Risk management plans
      • Roles and responsibilities
      • Performance reporting
      • Developing schedule plans
      • Lessons learned
      • International contracting
  • Contractor evaluation
    • Questionnaire and surveys
    • Contractor’s ratings
    • Key performance indicators
    • Targets and benchmarks
    • Service level agreement (SLA)
    • Managing subcontractors
    • Partnership with contractors
  • Changes, claims and disputes
    • Changes and variation orders
    • Change process
    • Breach of contract
    • Money damages
    • Equitable remedies
    • Claims and disputes
    • Alternative dispute resolution
      • Mediation
      • Arbitration
    • Contract closeout
  • Negotiation
    • Negotiation preparation
    • Negotiation objectives
    • Negotiation guidelines