Crisis/Hostage Negotiation Course

Crisis/Hostage Negotiation Course is a practical introductory course of instruction for newly assigned negotiators or negotiators having a five-years or more lapse in crisis negotiation training.

The course meets or exceeds most training requirements for crisis/hostage negotiator certification and is trained in accordance with guidelines established internationerly.

The Crisis/Hostage Negotiation Course is designed to prepare law enforcement and corrections personnel to mitigate threats involving hostage-takers, barricaded subjects, suicidal subjects, and others presenting behaviors associated with suicide-by-cop or mental illness.

Delegates will learn the importance of working as a team and the roles of each team member.

Delegates will learn the fundamental requirements of a unified law enforcement response to a crisis incident, including pre-incident planning, the roles of dispatchers and first responders, containment, security, and risk management.
Effective communication as a core competency will address the Behavioral Influence Stairway Model, Active Listening Skills (ALS), and the role of rapport and influence as it relates to crisis negotiation.
At the heart of a well-managed incident is well-managed information and intelligence.
Delegates will learn how to gather, manage and apply crisis intelligence and information as well as maintain legally sufficient incident documents.
Theory and strategy as it relates to crisis negotiation will be explained in depth, including effective negotiator introductions, intervention techniques, bargaining, demands and deadlines, managing the non-responsive subject, using third-party intermediaries and managing an effective resolution.

Many crisis incidents involve suicidal ideations and intent. Delegates will learn how to recognize suicidal indicators, assess the immediacy of suicidal intent and apply suicide intervention techniques.

Persons involved in an emotional or psychological crisis often present law enforcement with some of the most difficult incidents to resolve. Delegates will gain a fundamental understanding of emotional and psychological issues as well as specific communication techniques.
Delegates will participate as a team in welldeveloped practical exercises that reinforce concepts presented during lecture.

After each practical exercise, Delegates will participate in a facilitator-led operational debriefing.



South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website


When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.

Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.

Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.

Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.

Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline

• Introduction to Crisis Negotiation
• Negotiating as a Team
• Effective Communication
• Pre-incident Planning
• Law Enforcement Response to a Crisis

Principles of Crisis Negotiation
• Information and Intelligence

Management Suicide
• Intervention for Law Enforcement Abnormal

Psychology for Crisis Negotiators
• This course meets the objectives of the crisis/hostage negotiation training as established internationally.