The Efficient and Highly Productive Administrator

Why Attend

Organizations are experiencing rapid changes which are creating several challenges to modern administrators. Most notably is the need for administrators to absorb more workload and improve the quality of output. This course will equip you with precise strategies which will lift your productivity and efficiency to new levels. You will also develop and practice a variety of behavioral competencies which will help you gain the needed relations. Finally, this course will provide you with highly needed technical competencies skills.

Course Methodology

This course uses a combination of interactive activities, group and individual exercises, role plays and discussions. It also uses tools to assess personal talents and areas of improvement and will help participants devise improvement plans accordingly. Participants will come up with their own strategies to overcome real life scenarios and will be given the chance to challenge and defend findings.

Course Objectives

By the end of the course, participants will be able to:

  • List the administrator challenges in the 21st century to be proactively ready for them
  • Combine the efficiency and effectiveness concepts for higher productivity
  • Develop technical competencies to enable professional advancement
  • Apply administrator’s soft skills to stand out of the crowd
  • Use professional business writing techniques in internal and external communication

Target Audience

Administrators, office managers, personal assistants and any member of the general staff wishing to improve their personal skills and challenge themselves to excel in their mission at the office.

Target Competencies

  • Self-management
  • Effective communication
  • Time management
  • Problem solving
  • Teamwork
  • Organizing
  • Planning
  • Information Management

Location:

South Africa

Training Dates:


Training Schedule
Duration
1 Week
2 Weeks
3 Weeks
Month
Option A
Option B
Option A
Option B
Option A
January
13 - 17 Jan
27 Jan - 31 Jan
6 - 17 Jan
20 Jan- 31 Jan
13 Jan - 31 Jan
February
10 - 14 Feb
24 Feb - 29 Feb
3 - 14 Feb
17 Feb - 29 Feb
10 Feb - 29 Feb
March
10 - 14 Mar
23 - 27 Mar
2 - 13 Mar
16 - 27 Mar
9 - 27 Mar
April
6 - 10 Apr
20 - 24 Apr
30 Mar - 10 Apr
13 - 24 Apr
6 - 24 Apr
May
6 - 10 May
27 -31 May
29 Apr - 10 May
20 - 31 May
13 - 31 May
June
8 - 12 Jun
22 - 26 Jun
1 -12 Jun
15 - 26 Jun
8 - 26 Jun
July
6 - 10 Jul
20 - 24 Jul
29 Jun - 10 Jul
13 - 24 Jul
6 - 24 Jul
August
10 - 14 Aug
24 - 28 Aug
3 - 14 Aug
17 - 28 Aug
10 - 28 Aug
September
7 - 11 Sep
21 - 25 Sep
31Aug - 10 Sep
14 - 25 Sep
7 - 25 Sep
October
5 - 9 Oct
19 - 23 Oct
28 Sep - 9 Oct
12 - 23 Oct
5 - 23 Oct
November
9 - 13 Nov
23 - 27 Nov
02 - 13 Nov
16 - 27 Nov
9 - 27 Nov
December
7 - 11 Dec
14 - 18 Dec
30 Nov - 11 Dec
07 - 18 Dec
30 Nov - 18 Dec


Course Duration:

Unit Standard:

NQF Level:

Number of Credits:


Course Fees


Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.za

NB:

When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.

Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.

Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.

Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.

Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.


Course Outline

  • Administrator challenges of the 21st century
    • Being a talent
    • The changes in the psychological contract
    • Seeing through obstacles
    • Adaptability and change
    • Gaining credibility
    • Taking the initiative
    • Embracing a positive attitude
    • Customer relation
  • The productivity equation
    • Productivity definition
    • Effectiveness versus efficiency
    • Signs of inefficiencies at your office
    • Simplification of work processes
    • Best practices to be more productive
  • Administrator soft skills
    • Self-leadership
      • Personal SWOT analysis
      • Reactive versus proactive
    • Effective communication:
    • Types of communication
    • Communication barriers
      • Listening skills
      • Time management:
      • Time wasters
      • Setting priorities
    • Solving office problems (and turning them into opportunities)
      • Types of problems
      • Problem solving techniques
    • Working as a Team
  • Technical competencies of the modern administrator
    • Criteria of an administrator
    • Competency explained
    • Core competencies versus technical competencies
    • Administrator’s technical competencies:
      • Task planning
      • Organizing work and meetings
      • Information management
      • Utilization of office technologies
  • Efficient business writing skills
    • Definition of business writing
    • Setting emails, letters and memos in context
    • Applying modern writing techniques
    • Responding to different email/memo scenarios
    • Promoting clarity in writing and avoiding any miscommunication