Establishing and Managing the Project Management Office (PMO)

Why Attend

The overall aim of this course is to provide participants with the knowledge required to build and manage the Project Management Office (PMO). The course involves coaching participants on assessing the project management maturity level of their organization and implementing strategies to improve it. The course also aims at assisting participants in tailoring a project management methodology that fits their organization’s environment.

Course Methodology

The course uses a mix of interactive techniques, such as brief presentations by the consultant and the participants and psychometric assessments. The course also features the use of a number of group exercises and case studies followed by plenary discussions.

Course Objectives

By the end of the course, participants will be able to:

  • Relate organizational strategy to the project framework
  • Develop a business case that outlines the Project Management Office (PMO) challenges and opportunities
  • Evaluate and increase the project maturity level of the organization
  • Create the PMO charter and implement the relevant strategy phases
  • Establish a project management methodology and governance
  • Assemble the PMO team and establish performance measurements
  • Discover the consulting role of PMO in knowledge management

Target Audience

Project Management Office (PMO) directors and managers, members of project offices, project sponsors, functional managers, senior management and all individuals involved in building and managing the PMO. This course is worth 30 Professional Development Units (PDUs).

Target Competencies

  • Strategy execution
  • Leading
  • Communicating
  • Planning
  • Coaching
  • Teamwork


South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website


When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.

Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.

Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.

Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.

Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline

  • The strategic PMO
    • Key roles of the PMO
    • Benefits of the PMO
    • The link between strategy and projects
    • Aligning strategy with projects
    • The strategy and projects framework
  • PMO business case, organization, structure, and functions
    • Portfolios, programs, and projects
    • Developing a strong PMO business case
    • Organizational structure for projects
    • Types of PMOs
    • Functions of the PMO
  • Maturity and the PMO
    • Defining maturity and capability
    • Steps for increasing maturity level
    • Baseline maturity assessment
    • Project management health check
    • Maturity gap analysis steps
    • Organizational project management maturity model (PMI- OPM3)
  • PMO planning, preparation, and strategy
    • Creating the PMO charter
    • Objectives and milestones
    • Using gap analysis to set milestones
    • Implementation strategy phases
    • Measuring success metrics
  • Establishing a project management methodology and PMO governance
    • Defining project methodology
    • Establishing methodology steps
    • Elements of methodology
    • Methodology quality dimensions
    • Defining governance
    • Governance framework
  • Human capital and the PMO
    • Key issues in people management
    • Staffing the PMO
    • Competency identification
    • Performance measurement and rewards
    • Career paths and leadership development
    • Best practices for people management in the PMO
  • Project knowledge management and the PMO
    • Key success factors in knowledge management
    • The knowledge management process
    • Project closeout and capturing lessons learned
    • The knowledge gap in project management
    • PMO as a community of practice
    • Measuring and monitoring project performance