Introduction to Quality Engineering

Why Attend

Learn essential quality engineering concepts and tools to enhance your effectiveness as a quality engineer. In this course, participants will learn about quality systems, auditing, product and process control, and design, quality methods and tools, applied statistics, SPC, and the Design of Experiments (DOE). Participants will enhance their engineering expertise and their effectiveness as quality engineers with this comprehensive introduction to key quality engineering concepts and tools critical to success in the field of quality engineering today.

Course Methodology

This course relies on various group discussions and presentations will be used and study groups will be formed to engage participants.

Course Objectives

By the end of the course, participants will be able to:

  • Define basic leadership and quality management principles
  • Discuss the relationship between the quality engineer and the quality system
  • Describe the product and process design
  • Explain product and process control
  • Apply problem-solving tools and basic statistical concepts, process control, and process capability plans, acceptance sampling, and attribute control
  • Use various quantitative tools such as process capability and statistical process control, acceptance sampling plans and technical quality tools
  • Justify the incorporation of quality technology in design, customer and supplier relationships, Reliability, Availability, and Maintainability (RAM), materials control, measurement, auditing, quality costs and document control within a quality system

Target Audience

Engineers, quality control personnel, inspectors, testing personnel, or those interested in the quality engineering profession.

Target Competencies

  • Quality management
  • Developing quality systems
  • Leadership
  • Product and process design
  • Continuous improvement
  • Understanding process control
  • Using quantitative methods and tools
  • Computing process and performance capability


South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website


When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.

Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.

Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.

Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.

Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline

  • Overview of management and leadership principles
    • Quality philosophies and foundations
    • The Quality Management System (QMS)
      • Strategic planning
      • Deployment techniques
      • Quality Information System (QIS)
    • Facilitation principles and techniques
    • Customer relations
    • Supplier management
  • The quality system
    • Elements of the quality system
    • Documentation of the quality system
    • Quality standards and other guidelines
    • Quality audits
    • Cost of Quality (COQ)
    • Quality training
  • Product and process design
    • Classification of quality characteristics
    • Design inputs and review
    • Reliability and maintainability
  • Product and process control
    • Tools
    • Material control
    • Acceptance sampling
    • Measurement System Analysis (MSA) and metrology
  • Continuous improvement
    • Quality control tools
    • Quality management and planning tools
    • Continuous improvement techniques
    • Corrective action
    • Preventive action
  • Quantitative methods and tools
    • Collecting and summarizing data
      • Descriptive statistics
      • Graphical methods for depicting relationships
      • Graphical methods for depicting distributions
      • Continuous distributions
      • Discrete distributions
    • Statistical decision making
      • Point estimates and confidence intervals
      • Hypothesis testing and paired comparison tests
    • Relationships between variables
      • Linear regression and simple linear correlation
    • Statistical Process Control (SPC)
      • Objectives and benefits
      • Common and special causes
      • Selection of variable and rational subgrouping
      • Control charts
    • Process and performance capability
      • Process capability studies and indices
    • Design and analysis of experiments
      • Terminology and ‘ANOVA’
      • Planning and organizing experiments