Leading and Managing Change

Why Attend

This ‘Leading and Managing Change’ course is the ideal place to introduce participants and the organizations they represent to the topics of change and change management. Attendees will benefit greatly from a course designed to provide valuable insight into what has become a valid preoccupation by all companies.

Course Methodology

Leading and managing change relies on analyzing real-life business change situations and initiatives. Participants will get the opportunity to apply knowledge and techniques acquired and discussed throughout the course. They will listen to leading experts on change, synthesize their valuable insight, and use all their newly acquired skills to develop and present projects on change and change management. Change readiness assessments, team exercises, individual exercises, and case studies will be used throughout the course all of which are part of a well-designed framework that attendees can apply immediately as a best practice when dealing with change in their work environment.

Course Objectives

By the end of the course, participants will be able to:

Explain the leadership and management perspective on ‘change’
Analyze change and develop strategies and plans to deal with it
Manage resistance to change and recognize the strong emotions associated with it
Discuss and design communication strategies to accelerate change
Develop insight into corporate cultures and how they influence change initiatives

Target Audience

Change managers, business process improvement specialists, change management team members, coordinators of reorganization and mergers, implementers of organizational change, and all business professionals interested in learning how to deal and manage change on organizational and personal levels.

Target Competencies

Assessing change intensity
Planning for change
Communicating change
Implementing change plans

Managing conflicts
Emotional intelligence
Evaluating cost associated with change
Leading and managing teams

Location:

South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.za

NB: Terms and Conditions for Payment and Refunds

1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.

1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.

1.3. A confirmation of payment will be issued upon receipt of funds.

1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.

2. Cancellation and Refund Policy

2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.

2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.

2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.

2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.

3. Rescheduling

3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.

3.2. A rescheduling fee may apply.

4. Workshop Cancellation by the Organizer

4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.

4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.

4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.

5. Refund Processing

5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.

5.2. Refunds will be issued using the original payment method unless otherwise agreed.

6. Contact Information

For any questions regarding payments and refunds, please contact us at:

Email: apply@aaticd.co.za

Phone: +27 73 016 5042

By registering for the workshop, participants agree to abide by these terms and conditions.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline

Understanding planning and managing change
- Change and change management
- Defining organizational change
  - Nature of organizational change
  - Reasons and challenges
- Typology of organizational change
  - Adaptive
  - Innovative
  - Radical
- Diagnosing the intensity of change
  - The change equation
  - The importance of frameworks
  - The connectivity of change
- Change agents and transformation
  - Types of change agents
  - Competencies of change agents
  - Change management and stakeholders’ analysis
Models and strategies for managing and leading change
- Leadership and organizational change
- Management adaptation to change situations
- Evaluating the need for change
- Preparing and planning for change
- Kotter’s eight-step model
Managing resistance to change
- People and change
  - Why people resist change
  - Forms of resistance and how to deal with them
  - Individual factors versus group factors
- Stages people go through when resisting change
  - The ‘SARAH’ model
  - Managing the transition stage
- Managing resistance and emotions
- Risks associated with change
  - Identifying and managing risks
  - Risk-impact probability chart

Communicating change
- The importance of communicating change
- What people want to hear and what they need to see
- Elements of a change communication plan
- Dos and don’ts when communicating change
Key factors in making organizational change happen
- Understanding organizational and corporate cultures
- Components of a company culture
- Forms of cultural change in an organization
- Common mistakes when transforming company culture
- 20 steps to sustain change to a company culture