Why Attend
A courier is a messenger, but not necessarily of verbal communications. He documents or goods from one party to another. A legal courier or court messenger typically transport legal and other documents or evidence, often between a lawyer and the court or between law offices. He might work independently, for a law firm, or seek employment with a courier service. They often deliver items a law firm is unwilling to entrust to other means of delivery, such as highly sensitive evidence or confidential case information. Legal couriers may even run miscellaneous errands. In some cases, they may be called upon to actually file documents with the court, negotiating the labyrinths of courthouses to safely and timely deliver pleadings to the proper court division and return filed copies to the law office. This course aims at polishing the skills and strengthen their capabilities so that they can perform their duties with great diligence.
Course Methodology
This course uses a combination of interactive activities, group, and individual exercises, role plays and discussions. It also uses tools to assess personal talents and areas of improvement and will help participants devise improvement plans accordingly. Participants will come up with their own strategies to overcome real-life scenarios and will be given the chance to challenge and defend findings.
Course Objectives
By the end of the course, participants will be able to:
- Develop a records management program to enhance the value of the organization’s information and reduce risk and cost
- Develop document control methods to identify, secure, protect and retain critical information
- Utilize excellent communication skills to be even more impactful in the workplace
- Structure their workload for optimal performance and results, using effective time management strategies
- Build effective relationships with direct managers by adapting to different working styles
- Manage conflict as well as understand and influence colleagues using Emotional Intelligence (EI)
Target Competencies
- Records Management
- Document control
- Information management
- Information asset identification
- Case development
Location:
South AfricaTraining Dates:
Each course starts every Monday of each week. Please book your training on a date that is a Monday.Course Duration:
Unit Standard:
NQF Level:
Number of Credits:
Course Fees
Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.How to Apply:
To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.zaNB:
When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.
Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.
Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.
Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.
In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.
Course Outline
Personal Traits
- Polished demeanor
- Respect for confidentiality and discretion
- Attention to detail
- A positive, upbeat attitude
- Patience in dealing with difficult people
- Dependability
Index and pagination of court files
- Collection and delivery
- Submissions & collection of certificates,
- Service & filing,
- Road Accident Fund – Delivery & collection
- Reports / Medico-Legal / Discharge Forms
- Uplifting the required court files
Necessary Competencies
- Getting Information – Observing, receiving, obtaining information from relevant sources.
- Documenting/Recording Information – Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Operating Vehicles, Mechanized Devices, or Equipment – Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
- Communicating with Supervisors, Peers, or Subordinates – Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Handling and Moving Objects – Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Establishing and Maintaining Interpersonal Relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Identifying Objects, Actions, and Events – Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events
- Monitor Processes, Materials, or Surroundings – Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Evaluating Information to Determine Compliance with Standards
- Communicating with Persons Outside Organization – Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Organizing, Planning, and Prioritizing Work – Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Processing Information – Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Controlling Machines and Processes – Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
- Analyzing Data or Information – Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Target Skills
- Analytical Thinking
- Adaptability/Flexibility
- Transportation
- Operation Monitoring
- Operation and Control
- Critical Thinking
- Time Management
- Writing skills