Managing Change Orders and Contractual Claims

Why Attend

The overall aim of this course is to provide participants with introductory knowledge and basic skills needed to deal with claims, variations and disputes between the principals and the contractors. Participants in this interactive course will learn how to analyze contractual issues, identify techniques that are helpful in handling difficult situations and recognize the best practices in resolving disputes amicably.

Course Methodology

This course relies on the use of individual and group exercises aimed at helping participants learn all key contract management activities. The course also features the use of a number of case studies, presentations and role-plays by participants followed by discussions. In addition, this course incorporates pre-and post-testing.

Course Objectives

By the end of the course, participants will be able to:

Target Audience

All those involved in implementing and administering contracts and handling claims and change orders as well as those involved in any conflict or dispute with a contracting party. In addition, this course is valuable for anyone interested in learning how to avoid or resolve contractual issues.

Target Competencies

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Location:

South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.za

NB: Terms and Conditions for Payment and Refunds

1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.

1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.

1.3. A confirmation of payment will be issued upon receipt of funds.

1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.

2. Cancellation and Refund Policy

2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.

2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.

2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.

2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.

3. Rescheduling

3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.

3.2. A rescheduling fee may apply.

4. Workshop Cancellation by the Organizer

4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.

4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.

4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.

5. Refund Processing

5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.

5.2. Refunds will be issued using the original payment method unless otherwise agreed.

6. Contact Information

For any questions regarding payments and refunds, please contact us at:

Email: apply@aaticd.co.za

Phone: +27 73 016 5042

By registering for the workshop, participants agree to abide by these terms and conditions.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

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Course Outline

• Overview
  • Elements of a contract
  • Contract terms and conditions
  • Basic concepts in contract law:
    • Force majeure
    • Notices: the neglected clause
    • Breach of contract
    • Right to remedy
    • Indemnifications and liabilities
    • Contract termination
  • Why do claims occur: the red flags
  • Change requests
  • Definitions of claims and disputes
  • Claim process
• Change management
  • Why change management
  • Change order
  • Agreement on estimating process
  • Types of changes and variations
    • Directed changes
    • Constructive changes
    • Cardinal changes
  • Process of change management
  • Writing a variation order
• Claims nature and types
  • Documentation of the event – notices
  • Procedure and presentation of contractor’s claims
  • Drafting a notice
  • Owner’s claims
    • Defective work
    • Warranty claims
    • FIDIC owner’s claims
  • Contractor’s claims
    • Changed conditions
    • Constructive changes
    • Delays and suspensions
    • Deficiencies in plans and specifications
    • Program extensions
  • FIDIC contractor’s claims
    • Delayed drawings or instructions
    • Right of access to the site
    • Unforeseeable physical conditions
    • Delays caused by authorities
  • Reaching a settlement
  • Drafting a claim
  • Claim evaluation
  • Resolving claims and disputes
    • Monetary damages
    • Disputes and settlement of disputes
    • Alternative dispute resolution:
      • Negotiation: common practices
      • Mediation: neutral third party
      • Arbitration: binding and non-binding
    • Resolution through legal means
  • Negotiation
    • Partnering with suppliers
    • Negotiation objectives
    • Communication and negotiation
    • Negotiating claims