Measuring ROI of Training

Why Attend

An increasing organizational requirement on measuring Return On Investment (ROI) of training mandates training and development professionals to improve their knowledge and skills in developing effective ROI evaluations. This course explores current practices of measuring and evaluating training programs through the ROI process model, and focuses on data collection at various training intervals, isolating strategies for the effects of training and calculating monetary values.

Course Methodology

The course is delivered in a highly practical and application oriented approach. The classroom practicality is coupled with rich tools, templates and checklists that can be adapted for use within participants’ organizations.

Course Objectives

By the end of the course, participants will be able to:

Target Audience

Training and development professionals, human resources partners and anyone who is involved with measuring the impact of training within an organization.

Target Competencies

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Location:

South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.za

NB: Terms and Conditions for Payment and Refunds

1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.

1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.

1.3. A confirmation of payment will be issued upon receipt of funds.

1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.

2. Cancellation and Refund Policy

2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.

2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.

2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.

2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.

3. Rescheduling

3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.

3.2. A rescheduling fee may apply.

4. Workshop Cancellation by the Organizer

4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.

4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.

4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.

5. Refund Processing

5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.

5.2. Refunds will be issued using the original payment method unless otherwise agreed.

6. Contact Information

For any questions regarding payments and refunds, please contact us at:

Email: apply@aaticd.co.za

Phone: +27 73 016 5042

By registering for the workshop, participants agree to abide by these terms and conditions.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

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Course Outline

• Introduction to training evaluation
  • Training evaluation: meaning and purpose
  • Benefits of training
    • Tangible benefits
    • Intangible benefits
  • A framework for evaluation
  • Evaluation levels and chain of impact
  • The ROI model and process
  • Common formulas
    • Benefit cost ratio (BCR)
    • Return on investment (ROI) formula
  • Barriers to ROI implementation
  • Criteria for an effective ROI process
• Data collection at various intervals
  • During training courses
    • Objectives the foundation of measurement
    • Measuring reaction and satisfaction
    • Measuring learning
  • After training courses
    • Questionnaires and surveys
    • Interviews and focus groups
    • On-the-job observations
    • Performance data
    • Action planning and follow-up assignments
• Isolating the effects of training
  • Potential causes of improved productivity
  • Methods and techniques
    • Control groups
    • Trend line analysis and forecasting
    • Stakeholder estimates