This training provides participants with an in-depth understanding of quality management systems (QMS) and their application in an organizational setting. The course covers key quality principles, compliance with relevant standards, and strategies for continuous improvement. The participant will gain practical skills to implement, monitor, and improve quality systems within their workplace.
Target Audience:
- Individuals responsible for quality management within an organization
- Quality assurance officers, supervisors, or managers
- Anyone looking to enhance their knowledge of quality system management
Course Prerequisites:
- Basic understanding of business operations
- Some exposure to quality management principles (recommended but not mandatory)
Location:
South AfricaTraining Dates:
Each course starts every Monday of each week. Please book your training on a date that is a Monday.Course Duration: 3 days
Unit Standard: 263377
NQF Level: 5
Number of Credits: 12
Course Fees
Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.How to Apply:
To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.zaNB: Terms and Conditions for Payment and Refunds
1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.
1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.
1.3. A confirmation of payment will be issued upon receipt of funds.
1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.
2. Cancellation and Refund Policy
2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.
2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.
2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.
2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.
3. Rescheduling
3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.
3.2. A rescheduling fee may apply.
4. Workshop Cancellation by the Organizer
4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.
4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.
4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.
5. Refund Processing
5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.
5.2. Refunds will be issued using the original payment method unless otherwise agreed.
6. Contact Information
For any questions regarding payments and refunds, please contact us at:
Email: apply@aaticd.co.za
Phone: +27 73 016 5042
By registering for the workshop, participants agree to abide by these terms and conditions.
In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.
Course Outline
Day 1: Introduction to Quality System Management
Overview of Quality Management
Definition and importance of quality management
Benefits of a structured quality system
Key quality management principles
Quality Standards and Compliance
Overview of international and industry-specific quality standards (e.g., ISO 9001)
Legal and regulatory requirements
Understanding customer requirements and expectations
Quality Management Systems (QMS) Framework
Components of a QMS
Quality policies and objectives
Documentation and record-keeping requirements
Day 2: Implementation and Monitoring of Quality Systems
Developing and Implementing a QMS
Setting up a quality management structure
Roles and responsibilities in quality management
Process mapping and standard operating procedures (SOPs)
Risk Management in Quality Systems
Identifying quality risks and mitigation strategies
Conducting risk assessments
Implementing corrective and preventive actions
Internal Auditing and Compliance Monitoring
Purpose and benefits of internal audits
Audit planning and execution
Identifying and addressing non-conformances
Day 3: Continuous Improvement and Assessment
Performance Measurement and Quality Control
Key performance indicators (KPIs) for quality
Using data to drive decision-making
Root cause analysis and problem-solving techniques
Continuous Improvement Strategies
Introduction to Lean and Six Sigma methodologies
Encouraging a culture of quality within the organization
Engaging employees in quality initiatives
Final Assessment and Action Plan
Review of key learning points
Practical case study and scenario-based discussions
Developing an action plan for applying quality management principles in the workplace
Certification:
Upon successful completion, the participant will receive a Certificate of Competency for Unit Standard 263377 – Quality System Management Training.