Reliability Engineering Excellence

Why Attend

Reliability is a cornerstone of any maintenance process.  Get it right and you can enjoy good safety performance, low running costs and a sustainably high production level at the right quality.  Reliable plants are usually safer and cite a higher level of morale.  Lose control of reliability and operations become less predictable, more chaotic and much more difficult to control.

This is a highly practical course that includes the latest thinking in reliability improvement, how to gain maximum benefit for minimum effort and how to develop bespoke reliability strategies that will integrate effectively with other campaigns.  This will include methods and tools as well as the Carcharodon Model of Excellence to add structure and enable participants to break this complex subject into smaller, more understandable parts.

Reliability is not the responsibility of maintenance alone and outstanding performance can only be achieved with a strategy that includes operations, design, materials, and contractors.  This course is based upon our Model of Excellence for bringing all these considerations together as one to achieve pace-setter standards.

Course Methodology

This is an interactive course.  There will be open question and answer sessions, regular group exercises and activities, videos, case studies and presentations on best practice and the fundamentals of reliability improvement.  Participants will have the opportunity to share with the facilitator and other participants on what works well and not so well for them, as well as work on issues from their own organizations.

Course Objectives

By the end of the course, participants will be able to:

  • Explain how pace-setters achieve outstanding reliability performance and how to use the Carcharodon Model of Excellence
  • Develop reliability programs that align with the unique needs of their business, asset and maintenance strategies
  • Analyze their current performance against best-in-class benchmarks
  • Calculate potential fixed and variable cost reductions along with productivity, output, and product quality improvements, that can be delivered through reliability improvement
  • Apply key reliability improvement methodologies and tools to improve reliability performance
  • Explain to colleagues the fundamentals of best practice in reliability, including the responsibilities of design and operations as well as maintenance
  • Engage colleagues and consider the human factors required to support a high-reliability culture

Target Audience

This course is suitable for reliability engineers, maintenance managers, maintenance supervisors, planners, project managers, project engineers, operations managers, shift managers, operations supervisors and people who are in training for these positions. This course is also designed for contractors who want to contribute to the reliability performance of client assets.​

Target Competencies

  • Reliability analysis
  • Use of reliability tools
  • Risk assessment
  • Continuous improvement
  • Program management


South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website


When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.

Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.

Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.

Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.

Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline

  • Reliability and its role in the wider business context
    • An introduction to reliability
    • Calculating the value of cost reduction and increased production
    • The impact of reliability on safety, quality and team morale
    • Overall Equipment Effectiveness (OEE), an international model for measuring asset performance
    • A definition of maintenance
    • The move to asset management and the modern maintenance strategy
    • Sources of reliability losses and the role of operations, design, and procurement
    • Contractors, materials, and equipment
    • The reliability pyramid
  • Sources of best practice and models of excellence
    • Reliability benchmarks
    • The link between performance and reliability practices
    • Where to look for best practice
    • Case studies of pacesetter methodologies
    • A Model of Excellence for reliability
    • Building a reliability focused supply chain
    • Customer-focused reliability
  • Building a unique reliability strategy for your plant
    • Baselining plant performance
    • How to project the potential level of improvement
    • Calculating the benefits case
    • How to focus on the most valuable priorities for any business
    • Using the Define, Measure, Analyze, Improve and Control (DMAIC) methodology for structured performance improvement
    • An end to end process for reliability improvement and asset life extension
  • Reliability improvement tools
    • Key principles of reliability centered maintenance, Total Productive Maintenance (TPM) and Six Sigma
    • Using Root Cause Analysis to address historic failures
    • Criticality analysis to prioritize reliability efforts
    • Proactively avoiding future failures using Failure Mode Effect Analysis
    • Reliability by design
    • The 5S process for improving ergonomics and identifying issues
    • An introduction to the Single-Minute Exchange of Die (SMED) process for reducing downtime to repair
    • When to consider advanced software models
    • Reliability focused shutdowns and turnarounds
  • Human factors to consider
    • The impact of human factors on reliability performance
    • Gaining buy-in beyond just the maintenance team
    • How to get people to own reliability
    • Developing a reliability culture
  • Sustaining improvements and tracking performance
    • The importance of data in performance improvement
    • Reliability metrics
    • Use of Pareto analysis
    • Loss accounting and failure reporting
    • Reliability roles and organizing for success