Accredited Africa Training Institute for Capacity Development

Providing accredited training courses in South Africa
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Employee Bus and Passenger Transport Operations

Why Attend

This course is uniquely focused on the operational aspects of managing employee buses and land passenger transport.  Employee and passenger transport operations play an integral part in connecting society and fulfilling mobility requirements. As a result, there is a growing need to deliver against those obligations in a manner that satisfies time, cost, service and safety constraints.

In this course, we will start by highlighting the purpose and objectives of employee bus and passenger transport.  We then describe vehicle inspection, audit and control processes in detail, providing practical tips, techniques and templates. Next, we illustrate different facets of operations especially as they relate to routing and scheduling while also emphasizing the importance of safety in operations. We conclude the course with a thorough explanation of key operational drivers.

Course Methodology

This course uses a variety of individual exercises, team exercises, cases, games and discussion boards.  It also leverages a series of videos to explain the latest employee and passenger transport practices.

Course Objectives

By the end of the course, participants will be able to:

  • List the objectives of employee bus and passenger transport operations
  • Manage vehicle inspection, audit and control processes for compliance with regulations
  • Plan and execute employee and passenger transport operations to optimize costs, delivery times, service quality and safety levels
  • Implement pupil, passenger and fleet safety programs for secure transport operations
  • Apply operational cost management strategies to improve financial performance

Target Audience

Transport coordinators, supervisors, managers, inspectors, planners and safety officers in the school bus as well as other land passenger transport sectors.

Target Competencies

  • Transport management
  • Employee bus operations
  • Passenger transport operations
  • Vehicle routing
  • Vehicle capacity planning
  • Vehicle inspection, audit and controls
  • Transport safety
  • Operational costs

Location:

South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:


Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.za

NB: Terms and Conditions for Payment and Refunds

1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.

1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.

1.3. A confirmation of payment will be issued upon receipt of funds.

1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.

2. Cancellation and Refund Policy

2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.

2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.

2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.

2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.

3. Rescheduling

3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.

3.2. A rescheduling fee may apply.

4. Workshop Cancellation by the Organizer

4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.

4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.

4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.

5. Refund Processing

5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.

5.2. Refunds will be issued using the original payment method unless otherwise agreed.

6. Contact Information

For any questions regarding payments and refunds, please contact us at:

Email: apply@aaticd.co.za

Phone: +27 73 016 5042

By registering for the workshop, participants agree to abide by these terms and conditions.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.


Course Outline

  • Objectives of employee bus and passenger transport operations
    • Objectives of transport management
    • Fundamentals of school bus operations
    • Matching demand with capacity
    • Employee and passenger particularities
    • Recognizing passengers with audio, visual and physical disabilities
    • Passenger transport modes and types
    • Efficient and effective transportation
    • Setting the service level
  • Vehicle inspection, audit and control
    • Need for compliance with government regulation
    • Specifications of bus exteriors
    • Specifications of seating and bus interiors
    • Inspection templates
    • Inspection process
    • Conducting a comprehensive audit
    • Operational control mechanisms
  • Planning and executing transport operations
    • Planning for transport operations
    • Factors affecting transport decisions
    • Network design options
    • Vehicle routes, schedules and timetables
    • KPIs for monitoring transport operations
  • Safety fundamentals in employee and passenger transport
    • Elements of a safety transportation plan
    • Safety as it relates to routes
    • Boarding procedures
    • Disembarking procedures
    • Tracking boarded and disembarked pupils and passengers
    • Employee bus “danger zone”
    • Warning systems
    • Employee and passenger behavior guidelines
    • Pre-trip vehicle checks
    • Post-trip vehicle checks
    • Driver selection criteria
    • Fleet skill tests
    • Formula for safe driving
  • Optimizing transport operating costs
    • Operational costs overview
    • Particulars of fixed costs
    • Particulars of variable costs
    • Maintenance charges
    • Cost reduction techniques across the value chain
    • Critical cost ratios
    • Key Performance Indicators (KPIs) relating to costs

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