Security Incident Management and Investigations

Why Attend

In this essential course, we thoroughly cover Incident Management in part one, followed by the Fundamentals of Investigations in part two.

During the Incident Management portion, participants will explore how incident management works and how individuals and teams can successfully implement and apply principles within their organizations and/or work environments. Incident Management involves returning your organization’s everyday business safety, productivity, and overall operation, to normal as quickly as possible after an incident. Topics such as principles of incident management, incident management methodology, and incident typology will be covered in detail.

During the Fundamentals of Investigations portion, participants will explain and demonstrate crime scene searching, recording, collecting, preservation of evidence, conducting interviews, follow-up meetings and case preparation. Participants will explain and demonstrate their knowledge of the basic investigatory process by participating in role plays designed to apply the skills required to deal with problems encountered during interviews, interrogating suspects, evidence collection and legal admissibility, while applying techniques to secure the environment during an Investigation.

Course Methodology

This course uses a variety of methods including case studies, role-plays, presentations, videos, and group exercises/activities to facilitate the learning process.

Course Objectives

By the end of the course, participants will be able to:

  • Explain and apply the principles of Incident Management to their workplace
  • Apply Incident Management methodology and create a plan to recover the business quickly from a threat or incident
  • Explain the basic fundamentals of an investigation
  • Demonstrate how to conduct a basic internal investigation within their organization
  • Conduct a complete crime scene preservation investigation from start to finish

Target Audience

This course is suitable for security managers/supervisors and personnel, company investigators, human resource professionals, site managers, safety and incident response team members, business owners, and anyone involved in incident management and investigations.

Target Competencies

  • Incident Management
  • Crime Scene Management
  • Communication Skills
  • Teamwork
  • Critical Thinking


South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website


When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.

Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.

Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.

Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.

Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline

  • Introduction to Incident Management and Investigations
    • Incident management.
    • Differences between an Emergency, Incident, and Accident
    • Security incidents and safety incidents
    • Managing an incident
    • Incident response
    • Business Continuity Management (BCM)
    • Investigation case studies
    • Evidence collection and continuity of evidence
    • External and internal investigations
    • Locard’s Exchange Principle
  • The fundamentals of Incident Management
    • Initial response
    • Incident classification
    • Reporting and escalation procedures
    • Integrated Incident Management Response
    • Site-specific emergency procedures
    • 5 Priorities when responding to specific Incidents
    • Incident management team requirements
    • Conducting debriefs post-incident
    • 5C’s to Incident Management
  • Application of Incident Management Plan
    • What is an Incident Management Plan?
    • Constructing an Incident Management Plan for your organization
    • Techniques required to implement the plan
    • Implement the incident management plan
  • Principles of Investigations
    • Locard’s Exchange Principle
    • Establishing an investigative mindset
    • Observation skills
    • Rules of Investigation
    • Planning an investigation
    • Decision-making process
    • Working with victims and suspects
    • Priorities on attending the scene
    • Principles and types of search
    • Types, value, and collection of evidence
    • Crime scene preservation
    • Crime typology and how it affects investigations
    • Common Questions and Answers regarding investigations
  • Investigation Methodology
    • Conducting an investigation
    • Investigation evaluation
    • How to deal with Evidence found at the scene
    • Dealing with the authorities and Police
    • Understanding the legal chain of evidence
    • Questioning techniques
    • How to conduct a professional Interview