Six Sigma Yellow Belt

Why Attend

This thought-provoking course uses the renowned Motorola methodology to identify and solve problems in organizations. Targeting the yellow belt level, this course will provide participants with the knowledge to identify improvement opportunities in their organizations and help kick off the Six Sigma methodology with their teams. Participants will learn the different phases of Define, Measure, Analyze, Improve and Control (DMAIC) and how to build a project charter. Additionally, participants will learn about quality tools and statistics to help them formulate problem statements and translate them into a measurable format.

Course Methodology

The course will present participants with the chance to practice the skills acquired through exercises and case studies. Group and individual presentations will also be conducted. Additionally, videos will be shown about real-life companies that have implemented the Six Sigma methodology.

Course Objectives

By the end of the course, participants will be able to:

  • Define and understand quality concepts and their evolution
  • Discuss Six Sigma and why it is necessary to sustain business improvement
  • Explain the role of Six Sigma in customer service and continual improvement
  • Apply and implement the Define, Measure, Analyze, Improve and Control problem-solving methodology (yellow belt level)
  • Examine the statistical background supporting Six Sigma projects
  • Compare between the various tools usually used in a Six Sigma project
  • Explain how to deploy Six Sigma and assess organizational readiness to launch a successful Six Sigma project

Target Audience

Managers, supervisors, and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.

Target Competencies

  • Deploying Six Sigma
  • Problem-solving skills
  • Critical thinking skills
  • Using applied statistics
  • Change management techniques


South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website


When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.

Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.

Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.

Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.

Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline

  • Introduction to quality
    • Definition of quality
    • History of quality
    • Benefits of quality systems
    • Meet the ISO 9000 family
    • Cost of poor quality
    • Evolution of quality management
    • Quality management principles and six sigma
    • Quality maturity ladder
  • Definitions of Six Sigma
    • Definition of Six Sigma and the meaning of sigma
    • History of Six Sigma
    • Benefits of Six Sigma for organizations
    • Savings from Six Sigma
    • Six Sigma as an improvement strategy
  • Six Sigma in customer service
    • Effects of Six Sigma on customer satisfaction
    • Levels of sigma performance
    • The Kano model and quality function deployment
    • The fruit of Six Sigma
  • Implementing Six Sigma
    • The methodology
    • The DMAIC stages (define, measure, analyze, improve and control)
    • Roles for managers and employees
    • Roles of green belts and black belts
    • Six Sigma and Lean
  • Statistical analysis in Six Sigma
    • Sigma as a metric
    • Sources of variation
    • Calculation of process capability and sigma level
    • The commute example
    • Software to support analysis
  • Problem-solving using Six Sigma
    • Six Sigma toolbox
    • Control charts
    • Pareto charts
    • Cause and effect diagrams
    • Why-why diagrams
    • The turtle diagram
  • Deployment of Six Sigma
    • Project selection and charter importance
    • Leadership and employee involvement
    • Selection of Six Sigma projects: guidelines
    • Characteristics of a successful Six Sigma project
    • Corporate commitment: ten questions for leaders
    • Sources of high impact opportunities
    • Characteristics of projects to avoid