Why Attend
This thought-provoking course uses the renowned Motorola methodology to identify and solve problems in organizations. Targeting the yellow belt level, this course will provide participants with the knowledge to identify improvement opportunities in their organizations and help kick off the Six Sigma methodology with their teams. Participants will learn the different phases of Define, Measure, Analyze, Improve and Control (DMAIC) and how to build a project charter. Additionally, participants will learn about quality tools and statistics to help them formulate problem statements and translate them into a measurable format.
Course Methodology
The course will present participants with the chance to practice the skills acquired through exercises and case studies. Group and individual presentations will also be conducted. Additionally, videos will be shown about real-life companies that have implemented the Six Sigma methodology.
Course Objectives
By the end of the course, participants will be able to:
- Define and understand quality concepts and their evolution
- Discuss Six Sigma and why it is necessary to sustain business improvement
- Explain the role of Six Sigma in customer service and continual improvement
- Apply and implement the Define, Measure, Analyze, Improve and Control problem-solving methodology (yellow belt level)
- Examine the statistical background supporting Six Sigma projects
- Compare between the various tools usually used in a Six Sigma project
- Explain how to deploy Six Sigma and assess organizational readiness to launch a successful Six Sigma project
Target Audience
Managers, supervisors, and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.
Target Competencies
- Deploying Six Sigma
- Problem-solving skills
- Critical thinking skills
- Using applied statistics
- Change management techniques
Location:
South AfricaTraining Dates:
Each course starts every Monday of each week. Please book your training on a date that is a Monday.Course Duration:
Unit Standard:
NQF Level:
Number of Credits:
Course Fees
Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.How to Apply:
To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.zaNB: Terms and Conditions for Payment and Refunds
1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.
1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.
1.3. A confirmation of payment will be issued upon receipt of funds.
1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.
2. Cancellation and Refund Policy
2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.
2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.
2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.
2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.
3. Rescheduling
3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.
3.2. A rescheduling fee may apply.
4. Workshop Cancellation by the Organizer
4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.
4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.
4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.
5. Refund Processing
5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.
5.2. Refunds will be issued using the original payment method unless otherwise agreed.
6. Contact Information
For any questions regarding payments and refunds, please contact us at:
Email: apply@aaticd.co.za
Phone: +27 73 016 5042
By registering for the workshop, participants agree to abide by these terms and conditions.
In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.
Course Outline
- Introduction to quality
- Definition of quality
- History of quality
- Benefits of quality systems
- Meet the ISO 9000 family
- Cost of poor quality
- Evolution of quality management
- Quality management principles and six sigma
- Quality maturity ladder
- Definitions of Six Sigma
- Definition of Six Sigma and the meaning of sigma
- History of Six Sigma
- Benefits of Six Sigma for organizations
- Savings from Six Sigma
- Six Sigma as an improvement strategy
- Six Sigma in customer service
- Effects of Six Sigma on customer satisfaction
- Levels of sigma performance
- The Kano model and quality function deployment
- The fruit of Six Sigma
- Implementing Six Sigma
- The methodology
- The DMAIC stages (define, measure, analyze, improve and control)
- Roles for managers and employees
- Roles of green belts and black belts
- Six Sigma and Lean
- Statistical analysis in Six Sigma
- Sigma as a metric
- Sources of variation
- Calculation of process capability and sigma level
- The commute example
- Software to support analysis
- Problem-solving using Six Sigma
- Six Sigma toolbox
- Control charts
- Pareto charts
- Cause and effect diagrams
- Why-why diagrams
- The turtle diagram
- Deployment of Six Sigma
- Project selection and charter importance
- Leadership and employee involvement
- Selection of Six Sigma projects: guidelines
- Characteristics of a successful Six Sigma project
- Corporate commitment: ten questions for leaders
- Sources of high impact opportunities
- Characteristics of projects to avoid