Supervising Security Operations

Why Attend

This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations.

It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions.

Participants will gain practical skills and techniques that can be implemented immediately back into the workplace.

Course Methodology

This course is highly interactive and includes group discussions, case studies, and syndicate work. It also includes practical exercises that allow all participants to use the knowledge they gained to demonstrate their skills in conducting effective security operations.

Course Objectives

By the end of the course, participants will be able to:

Demonstrate and explain the skills and duties of a confident security officer
Explain the relevant legislation/law that impacts the work of a security officer
Explain the importance of emergency procedures within the workplace
List the safety principles, procedures, and policies, which are required within the workplace
Apply good communication, customer care, and negotiating skills
Apply to search, patrolling and scene preservation skills
Describe the use of access and egress control within the security officer role

Target Audience

Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.

Target Competencies

Conducting risk assessment
Managing physical security
Access control systems management
Patrolling

Incident management
Conflict resolution
Security report writing

Location:

South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.za

NB: Terms and Conditions for Payment and Refunds

1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.

1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.

1.3. A confirmation of payment will be issued upon receipt of funds.

1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.

2. Cancellation and Refund Policy

2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.

2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.

2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.

2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.

3. Rescheduling

3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.

3.2. A rescheduling fee may apply.

4. Workshop Cancellation by the Organizer

4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.

4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.

4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.

5. Refund Processing

5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.

5.2. Refunds will be issued using the original payment method unless otherwise agreed.

6. Contact Information

For any questions regarding payments and refunds, please contact us at:

Email: apply@aaticd.co.za

Phone: +27 73 016 5042

By registering for the workshop, participants agree to abide by these terms and conditions.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline

Introduction to Supervising Security Operations
- Introduction
- What is Security?
- Customer Service
- The Structure of Law
Manned Security Operations
- Roles of a Security Officer
- Crime Identification
- Arrest Procedure
- Security Report Writing
- Investigations & Evidence
Physical Security Operations
- Patrolling
- Access & Egress Control
- Search Procedure
Systems Security Operations
- Technology & Systems
- Closed Circuit Television (CCTV)
- Surveillance

Safety and Emergency Response
- Health and Safety Awareness
- Risk, Threat and Vulnerability Assessments
- Principles of First Aid
- Fire Safety Awareness
- Emergency Response & Evacuation Procedures
- Incident Management
Communication Skills and Conflict Management
- Communication & Reporting Skills
- Introduction to Conflict management
- Preventing Conflict
- Managing Conflict
- Learning from Conflict
Physical Intervention and Use of Force
- Introduction to Physical Intervention
- Use of Force and the Law
- Disengagement Skills
- Escorting and Guiding Skills