Targeted Selection

Why Attend

Targeted Selection is an approach for consistency when hiring managers are interviewing and selecting new employees. Targeted Selection training will develop a variety of key behavioral interviewing skills and sharpen existing skills to improve selection decisions. The skills and techniques learned during this workshop are immediately applicable to the job.

Course Objectives

By the end of this training, delegates must be able to:

  • Analyze the costs incurred by an organization when a wrong hiring decision is made
  • Develop a fair and consistent interviewing process for selecting employees
  • Prepare better job advertisements and use a variety of markets
  • Develop a job analysis and position profile
  • Use traditional, behavioral, achievement-oriented, holistic, and situational (critical incident technique) interview questions
  • Enhance their communication skills
  • Effectively interview difficult applicants
  • Check references more effectively
  • Understand the basic employment and labor law rights that can affect the hiring process

Course Methodology

This highly interactive course includes trainer presentations, group activities, working in pairs, individual exercises, discussions, videos, reflection, and case studies. Participants will have the opportunity to discuss their own challenges and share good practice with each other.

Target Competencies

  • Focus on competencies:
  • Deliver a consistent interview experience:
  • Gain multiple perspectives:
  • Emphasize behavior: Past behavior predicts future behavior. By focusing on past behavior, interviewers get the clearest picture of how a candidate is likely to perform in the job.
  • Level the playing field
  • Reduce bias


South Africa

Training Dates:

Each course starts every Monday of each week. Please book your training on a date that is a Monday.

Course Duration:

Unit Standard:

NQF Level:

Number of Credits:

Course Fees

Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.

How to Apply:

To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website


When filling the online application form; please take note of your desired Training Month, Duration in Weeks and Training Session. This will give us the exact dates you will be attending your classes.

Also note that Tuition Fees must be paid upfront on or before training start date. This is to ensure that all resources are made availabe for you before you start. You will not be allowed into training if fees are not paid and verified.

Also note that Tuition Fees Cancellations must be made 14 business working days before the starting date of training. This will allow us to do a 50% refund of the total amount paid. If cancellations are made thereafter note that no refund will be made to delegates.

Tuition Fees include teas and lunch as well as either a laptop or tablet which a delegate will take home free of charge.

Tuition Fee DOES NOT include Accommodation, Dinners and other Extra Curricular Activities or Incidentals. Delegates are expected to fund this on their own. AATICD will not be held accountable for any incidents to delegates.

In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.

Course Outline


  • Expectations exercise
  • Setting boundaries
  • Balancing self, team & society
  • Deepening self-awareness
  • Interviewing Mistakes
  • Principles for Exploring Past Actions
  • Cost Analysis
  • The Legislative Context of Recruitment and Selection
  • Plan and Prepare for Recruitment and Selection
  • Job Analysis and Position Profiles
  • Job Profile
  • Matching Technical and Performance skills to a position
  • Finding Candidates
  • Ten Tests for Advertising
  • Screening Curriculum Vitae
  • C.V. Rating Guide
  • Developing A Guide
  • What is Emotional Intelligence?
  • Applying emotional intelligence
  • Halo/Horn Effect
  • The error of Central Tendency
  • Stereotyping
  • Probing
  • The Seven Types of Interview Questions
  • H.R. recruitment cycle
  • Additional Types of Interviews
  • Achievement-Oriented and Holistic Questions
  • Analysing Types of Questions
  • Types of questions
  • Difficult Applicants:

    • Silent Sam
    • Betty Bluff
    • Slippery Sue
    • Talkative Tom
  • Interview Preparation
  • The Interview Format
  • During the Interview
  • Closing the Interview
  • Good Note-Taking
  • Interruptions
  • Signposts
  • Reporting the Results


  • History of the Interviewing Process
  • The Recruitment and Selection Process
  • Cost Analysis
  • Job Analysis and Position Profiles
  • Determining the Skills You Need
  • Finding Candidates
  • Screening Resumes
  • Performance Assessments
  • Problems Faced By Recruiters
  • Non-verbal Communication
  • Types of Questions: Achievement-oriented And Holistic

*Case Study*

  • Traditional vs. Behaviour Interviews
  • Listening for Answers: Key Listening Skills
  • Dealing With Difficult Applicants
  • Interview Preparation and Format
  • Other Interview Techniques
  • Scoring Responses
  • Checking References
  • Human Rights and Labour Law
  • Skill Application
  • Workshop Wrap-Up