Why Attend
The role of legal secretaries, also known as attorney administrative assistants or legal assistants, has evolved in the past two decades. As with everything else, technology continues to transform the traditional law office. Legal secretaries must transcend conventional roles of typing and answering phones to overseeing high-value activities between attorneys and clients and with regards to legal proceedings. Legal secretaries do what any administrative assistant might do, except that the legal world is a bit more convoluted. All deadlines are a priority, and a minor detail overlooked could jeopardize the case of a client or merit legal action from opposing attorneys. This course has been developed specifically to benefit legal secretary professionals and covers key topics to enable secretaries to thrive in their organizations.
Course Methodology
This course uses a combination of interactive activities, group, and individual exercises, role plays and discussions. It also uses tools to assess personal talents and areas of improvement and will help participants devise improvement plans accordingly. Participants will come up with their own strategies to overcome real-life scenarios and will be given the chance to challenge and defend findings.
Course Objectives
By the end of the course, participants will be able to:
- List the secretarial challenges in the 21st century to be proactively ready for them
- Combine the efficiency and effectiveness concepts for higher productivity
- Develop technical competencies to enable professional advancement
- Apply administrator’s soft skills to stand out of the crowd
- Use professional business writing techniques in internal and external communication
Target Audience
Legal Secretaries, Court clerks, personal assistants and any member of the general staff in the court set up wishing to improve their personal skills and challenge themselves to excel in their mission at the office.
Target Competencies
- Self-management
- Effective communication
- Time management
- Problem-solving
- Teamwork
- Organizing
- Planning
- Information Management
Location:
South AfricaTraining Dates:
Each course starts every Monday of each week. Please book your training on a date that is a Monday.Course Duration:
Unit Standard:
NQF Level:
Number of Credits:
Course Fees
Note: Please fill in the online application form on the left or bottom if this page to receive a quotation with detailed pricing from AATICD.How to Apply:
To Apply Simply Fill in the Online Enquiries / Applications form on the Right Sidebar or Bottom of this website https://www.aaticd.co.zaNB: Terms and Conditions for Payment and Refunds
1.1. Full payment for the training workshop must be made at least 5 days before the scheduled workshop date.
1.2. Payment can be made via bank transfer, credit card, or any other agreed-upon method.
1.3. A confirmation of payment will be issued upon receipt of funds.
1.4. Any form of Payment means that trainee / delegate / client receiving the training accepts the training and agrees to these terms and conditions.
2. Cancellation and Refund Policy
2.1. Cancellations made 30 days or more before the workshop date will be eligible for a full refund, minus any administrative fees.
2.2. Cancellations made 15 to 29 days before the workshop date will be eligible for a 50% refund of the total payment.
2.3. Cancellations made less than 14 days before the workshop date will not be eligible for a refund.
2.4. Participants who fail to attend the workshop without prior notice will not be eligible for a refund.
3. Rescheduling
3.1. If a participant wishes to reschedule, a request must be submitted at least 14 days in advance, subject to availability.
3.2. A rescheduling fee may apply.
4. Workshop Cancellation by the Organizer
4.1. AATICD reserves the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to low enrolment, trainer unavailability, or force majeure events.
4.2. In the event of cancellation by AATICD, participants will be offered a full refund or the option to attend a rescheduled session.
4.3. AATICD is not responsible for any additional costs incurred by participants, such as travel or accommodation expenses.
5. Refund Processing
5.1. Approved refunds will be processed within 7 business days from the date of cancellation approval.
5.2. Refunds will be issued using the original payment method unless otherwise agreed.
6. Contact Information
For any questions regarding payments and refunds, please contact us at:
Email:
Phone: +27 73 016 5042
By registering for the workshop, participants agree to abide by these terms and conditions.
In-House Trainings are also available for 3 or more delegates for any duration. Please consult with our Administration for such In-House training bookings.
Course Outline
- Word Processing Software
- Microsoft Office Suite
- Information Management
- Digital File Organization
- Data Backup Software
- Billing
- Invoicing
- Transcription
- Desktop Publishing
- Videoconferencing
- Email Management
Interpersonal Skills
- Reception
- Phone Etiquette
- Oral Communication
- Emotional Intelligence
- Initiative
- Formality
- Bearing
Written Communication
- Email Composition
- Following Strict Document Formats
- Attention to Detail
- Cover Letters
- Strong Grammar Skills
- Transcription
Organizational Skills
- Attention to Detail
- Calendar Management
- File Management
- Confidential Information Management
- Transcription
- Process of Packaging and Sending Legal Documents
- Receiving and Organizing Affidavits
- Note Taking
Transcription Skills
- Active listening
- Typing
- Word Processing Software
- Audio Recording Devices
- Memory
- Written Communication
Attention to Detail
- Note Taking
- Attentive
- Auditing
- Inductive Reasoning
- Deductive reasoning
- Data Entry
- Accuracy
- Proactive
Familiarity With Legal Documents and Terminology
- Trial Brief
- Amicus Brief
- Appellate Brief
- Reply Brief
- Interrogatories
- Appeals Process
- Wills & Testaments
- Legal Complaints, Appeals, & Answers
- Quitclaim Deed
- Warranty Deed
- Requesting Subpoenas
Teamwork
- Active Listening
- Oral Communication
- Written Communication
- Problem Sensitivity
- Collaboration
Multitasking Skills
- Attention to Detail
- Time Management
- Prioritization
- Delegation
- Scheduling
- Stress Tolerance
Research Skills
- Reading Comprehension
- Interviewing
- Note Taking
- Noticing Trends
- Data Analysis
- Inductive Reasoning
- Deductive Reasoning
- Research Law Software
Necessary Competencies
- Troubleshooting
- Social Media Management
- Proofreading
- Revising
- Drafting
- Spelling
- Proper Use of Search Engines
- Report Writing
- Final Manuscript Production
- Mark-ups
- Develop and Maintain Standard Operating Procedures (SOPs)
- Deadlines
- Multilingual
- Friendliness
- Adaptability
- Efficiency
- Critical Thinking
- Compliance
- Bookkeeping
- Professionalism
- Customer Service
- Resilience
- Pretrial Agreements
- Fax Machines
- Maintain Law Libraries
- Manage Case Files
- LexisNexis
- PACER