The course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality, as well as on the history of quality gurus and tools. Through various workshops and role-plays the course will focus on applications of quality systems, models and methodologies including excellence awards, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select, design or apply quality structures and tools in their organizations.

Course Methodology

The course relies on the use of workshops, role-plays and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.

Team discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts.

Course Objectives

By the end of the course, participants will be able to:

Target Audience

Individuals, managers, supervisors and all those who are engaged in quality models, awards, ISO and TQM implementation as well as improving organizational performance.

Target Competencies

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Become a quality expert for your organization. The Manager of Quality/Organizational Excellence (CMQ/OE) professional is ready to make the right quality-related decisions at any level of the organization. It is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use, and highlights both multiple choice and constructed-response sample questions.

Course Methodology

This is not an introductory course but one that is intended for those planning to sit for the certified quality manager exam. However, the topics are covered in such sufficient detail so that people with little advanced knowledge of the concepts will be able to master them with practice.

Each topic is presented in a practical, easy to follow manner that emphasizes the practical application of the tools covered. Participants will be given the opportunity to practice tools during the course as well as with optional homework exercises. A comprehensive manual, designed for use as an exam reference book, is provided to each attendee which provides a review of exam topics as well as several sample exams.

Course Objectives

By the end of the course, participants will be able to:

Target Audience

Individuals who desire to reinforce their skills, knowledge, and capacity to understand the CMQ/OE body of knowledge in preparation for taking the ASQ Certified Manager of Quality/Organizational Excellence examination.

Target Competencies

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Learn essential quality engineering concepts and tools to enhance your effectiveness as a quality engineer. In this course, participants will learn about quality systems, auditing, product and process control, and design, quality methods and tools, applied statistics, SPC, and the Design of Experiments (DOE). Participants will enhance their engineering expertise and their effectiveness as quality engineers with this comprehensive introduction to key quality engineering concepts and tools critical to success in the field of quality engineering today.

Course Methodology

This course relies on various group discussions and presentations will be used and study groups will be formed to engage participants.

Course Objectives

By the end of the course, participants will be able to:

Target Audience

Engineers, quality control personnel, inspectors, testing personnel, or those interested in the quality engineering profession.

Target Competencies

The post Introduction to Quality Engineering appeared first on Accredited Africa Training Institute for Capacity Development.

Learn essential quality engineering concepts and tools to enhance your effectiveness as a quality engineer. In this course, participants will learn about quality systems, auditing, product and process control, and design, quality methods and tools, applied statistics, SPC, and the Design of Experiments (DOE). Participants will enhance their engineering expertise and their effectiveness as quality engineers with this comprehensive introduction to key quality engineering concepts and tools critical to success in the field of quality engineering today.

Course Methodology

This course relies on ASQ lectures and exercises. In addition, various group discussions and presentations will be used and study groups will be formed to engage participants.

Course Objectives

By the end of the course, participants will be able to:

Target Audience

Engineers, quality control personnel, inspectors, testing personnel, or those interested in the quality engineering profession.

Target Competencies

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Quality management has evolved to become an internationally sought after and a rewarding career. The quality management body of knowledge is developed to cover areas of leadership, communication, strategy, and technical skills in quality and project management among many others. This course aims to develop the skills of participants and provide them with the tools and methodologies that will enable them to shift into this rewarding career. The course will showcase the most common tools and methodologies used by quality professionals. Moreover, the course will highlight some of the leadership traits that every quality professional should develop. The course will also introduce the team development cycle that a quality team should go through. A blend of skills and applications through a practical project are the ultimate deliverables of this unique course.

Course Methodology

The course will challenge the participants with exercises, workshops, and presentations. Role-plays and group discussions will make this course a unique and fun experience for every participant. Assessments and gap analysis tools will be used throughout the course. Videos will also be shown to emphasize and clarify some learning points.

Course Objectives

By the end of the course, participants will be able to:

Target Audience

Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improvement of organizational performance.

Target Competencies

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