Court Support Services for Legal Professionals Training

Learning Outcomes

• Apply knowledge of court structures, roles, and procedures to facilitate efficient court support.
• Prepare and manage court documentation, including summonses, pleadings, and orders, in compliance with legal requirements.
• Demonstrate effective communication and liaison with legal practitioners, court officials, and clients.
• Implement administrative processes for case flow management, including scheduling and file management.
• Evaluate and handle exhibits, evidence, and court records with accuracy and confidentiality.
• Analyze ethical and professional responsibilities in a court support context.

Target Audience

This course is designed for legal secretaries, paralegals, court clerks, and administrative staff working in law firms, legal departments, or the judiciary who are responsible for court support functions.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

The practicals reinforce theoretical knowledge through simulated court scenarios, document handling, and role-play exercises. Learners practice real-world tasks under supervision to build competence and confidence.

Practical Activities

• Courtroom Role-Play — Learners participate in a simulated court session, taking on roles such as clerk, interpreter, or usher to practice procedures and communication. (1h)
• Document Preparation and Management — Learners complete and file standard court documents (e.g., affidavits, summons) using templates and verify accuracy. (1h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.