Help Centre

Frequently Asked Questions

Everything delegates, employers, and partners ask us about — booking a course, certificates, accommodation, transport, payments, and the experience itself. If your question isn't here, get in touch and we'll answer it directly.

About AATICD

AATICD (Accredited Africa Training Institute for Capacity Development) is a leading corporate training provider offering short-term SAQA, SETA & QCTO accredited professional development programmes of up to 3 weeks. We deliver across Africa and internationally through Online, On-Campus, and In-House formats. AATICD is CIPC-registered (No. 2017/337061/07), BBBEE-compliant, and South African tax-compliant.

Our head office is in Pretoria, South Africa, at Unit FO409 Hatfield Plaza, 1122 Burnett Street, Hatfield 0028. We deliver training across South Africa, the rest of Africa, the Gulf, Asia, and Europe through our partner training venues. See the full venue list on the About Us page.

Yes. Our facilitators are accredited by the Services Sector Education and Training Authority (SETA) in South Africa, and our short courses are aligned to the National Qualifications Framework (NQF). SETA-accredited credit-bearing options are also offered through our Trainer Partners on written request.

Courses & Training Methods

AATICD specialises in short-term programmes from 1 day up to 3 weeks. Most courses run as one-week or two-week intensives; three-week programmes typically combine multiple modules.

Three delivery formats: Online (live virtual classroom), On-Campus (at our partner training venues), and In-House (we deliver at your premises for closed cohorts). Read more on the Training Methods page.

Browse the All Courses catalogue, pick a course, choose your training city and dates, and add the booking to your cart. The system will let you add accommodation, transport, and any optional add-ons before checkout.

Yes — In-House delivery is built for that. You pick the course, we deliver it at your offices on a date that suits your team. Contact us to scope a quote.

Venues & Excursions

We have 10 conference venues across Johannesburg and Pretoria, plus partner training venues in 24+ international cities. Each room can be set up Cabaret-style, U-shape, or Theatre-style depending on the session. See the Conference Venues page for full details.

Every training room includes free uncapped Wi-Fi and wired fibre, audio-visual equipment (projector, screens, audio system), a breakout area with complimentary teas / coffees / chilled water, and an on-site support team for setup and any technical needs.

Yes. Delegates can experience some of South Africa's iconic destinations — the Apartheid Museum, Constitution Hill, Sandton, the Union Buildings, Pretoria Zoo, Nelson Mandela House, the Cradle of Humankind, and Sun City Resort. Full list on the Excursions page.

Visitors — Stay, Transport, Meals

AATICD does not run its own hotels. We provide accommodation assistance through a network of partner properties across Africa and beyond, located as close as possible to the chosen training venue. Accommodation is quoted separately from the training fee — see the Accommodation page.

Once you've selected your training venue in the booking system, you'll see a list of accommodation partners available in that city, sorted by distance to the training venue. Choose the property and number of nights — accommodation is added as a separate line item on your quote.

Yes. Transportation is arranged to/from the airport, between your accommodation and the training venue, to/from excursions, and to nearby shopping centres. Full details on the Transportation page.

Teas, coffees, and a hot lunch are provided every training day. If you have a special dietary requirement (halal, kosher, vegetarian, vegan, gluten-free, allergies, etc.) please flag it during the booking process so the kitchen can prepare. See the Meals page.

Learning Material & Certificates

Every delegate gets a goody bag with quality stationery, a printed learner manual, an AATICD-branded business folder, T-shirt, and coffee/tea mug. Soft copies of all course material are also available for download via our Learner Management System (LMS). Full list on the Learning Material page.

Yes. At checkout you can pick one optional add-on: Laptop, Tablet, or Shopping Voucher. The voucher option is for delegates who already have a laptop or tablet and prefer to use the equivalent value differently. Each add-on appears as its own line on your booking quote.

Either a Certificate of Attendance (every delegate who completes the programme) or a Certificate of Successful Completion (delegates who additionally meet the assessment criteria where applicable). Both are issued by AATICD on watermarked stock with a unique certificate ID. Full details on the Certificates page.

You retain access to your AATICD Learner Management System account after the programme ends, so soft-copy manuals, slide handouts, templates, and revisions are always one login away. Your digital certificate is also stored there for replacement copies.

Pricing & Payment

The training fee covers the programme itself, all printed and digital learning material, the goody bag, daily teas / coffees / lunch, and your certificate. Accommodation, transport, and any optional add-ons (laptop / tablet / voucher) are quoted on separate lines.

The system displays course pricing in your selected currency at checkout. Pricing is anchored to the South African market and adjusted for the destination city — for example, training in Dubai or London is priced higher than the same programme in Pretoria.

Add the course to your cart and request a quote — the system generates a branded PDF quotation that includes the training fee, accommodation, transport, and any add-ons. You can then forward it to your finance team or accept it directly online.

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