Incident Response and Management Procedures Training

Learning Outcomes

• Demonstrate understanding of incident types, causes, and the incident management process.
• Apply procedures for reporting and recording incidents according to organizational requirements.
• Evaluate the immediate response actions required to secure the scene and ensure safety.
• Analyze incident data to identify trends and recommend preventive measures.
• Implement post-incident procedures including debriefing and documentation.
• Demonstrate effective communication during incident response situations.

Target Audience

This course is designed for employees, supervisors, and safety representatives who may be required to respond to incidents as part of their duties. It is suitable for individuals working in any sector where incident response procedures are applicable.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

The practicals provide hands-on experience in detecting, containing, eradicating, and recovering from simulated security incidents. Learners will apply the incident response lifecycle using industry tools and techniques, reinforcing theoretical knowledge through realistic scenarios.

Practical Activities

• Incident Detection and Triage — Learners use SIEM and log analysis tools to identify and triage simulated security alerts, then classify incidents based on severity. (3h)
• Containment and Evidence Collection — Learners perform short-term containment on a compromised system, collect forensic evidence (memory, disk images), and maintain chain of custody. (3h)
• Eradication, Recovery, and Post-Incident Review — Learners eradicate malware from affected systems, restore services from backups, and conduct a post-incident review to identify improvements. (3h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.