Infrastructure Fundamentals for IT Professionals Training

Learning Outcomes

• Demonstrate an understanding of the key components of IT infrastructure, including servers, storage, and networking devices.
• Apply basic principles of infrastructure maintenance and monitoring to ensure system availability.
• Analyze the impact of infrastructure design on business continuity and disaster recovery.
• Implement basic troubleshooting procedures for common infrastructure issues.
• Evaluate the role of virtualization and cloud services in modern infrastructure.
• Demonstrate knowledge of security best practices for protecting infrastructure assets.

Target Audience

IT support technicians, systems administrators, and network engineers who need foundational knowledge of IT infrastructure to perform their roles effectively.

Prerequisites

None — open enrollment. However, basic computer literacy is recommended.

Course Outline

Practicals

Overview

Hands-on practical sessions are integrated throughout the course to reinforce theoretical concepts. Learners will assemble and configure hardware, set up virtual machines, build and troubleshoot networks, and deploy cloud instances, ensuring they can apply infrastructure fundamentals in real-world scenarios.

Practical Activities

• Hardware Assembly and OS Installation — Learners physically assemble a PC from components, install an operating system (Windows/Linux), and configure basic settings. (8h)
• Network Design and Configuration — Learners design a small LAN, configure switches and routers with VLANs and routing protocols, and test connectivity. (12h)
• Virtualisation and Cloud Deployment — Learners create virtual machines using hypervisors, set up a virtual network, and deploy a cloud instance on AWS/Azure. (8h)
• Security Implementation and Monitoring — Learners implement firewall rules, configure encryption, set up monitoring tools, and respond to simulated incidents. (8h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.