Create Information Resources For Interpreting Services Training

Objectives:
• Define interpreting and its role in communication • Identify the purpose and types of information resources • Understand the SAQA context and unit standard requirements • Recognise ethical considerations in resource creation

Topics:
• Overview of interpreting services in South Africa • Distinction between translation and interpreting • Introduction to Unit Standard 116621 • Types of information resources (guides, glossaries, protocols) • Ethical principles (confidentiality, impartiality) • Course structure and assessment criteria

Objectives:
• Analyse different interpreting settings (legal, medical, community) • Identify specific user needs across contexts • Assess information gaps in current practice • Apply needs analysis frameworks

Topics:
• Legal interpreting: courts, police stations • Medical interpreting: clinics, hospitals • Community interpreting: social services, education • Stakeholder analysis (interpreters, clients, institutions) • Information needs assessment techniques • Case study analysis of contextual challenges

Objectives:
• Apply appropriate research methodologies • Evaluate source credibility and relevance • Collect terminology and contextual data • Document research findings systematically

Topics:
• Primary vs secondary research methods • Interview techniques with subject experts • Document analysis procedures • Terminology extraction strategies • Data organisation using spreadsheets/databases • Ethical research practices

Objectives:
• Apply terminology management principles • Create bilingual/multilingual glossaries • Standardise term definitions and usage • Develop terminology entry templates

Topics:
• Terminology theory and concepts • Glossary structure and components • Definition writing techniques • Example sentences and context notes • Cross-referencing methods • Digital glossary tools introduction

Objectives:
• Develop step-by-step procedural guides • Create interpreting service protocols • Format documents for clarity and usability • Incorporate visual aids effectively

Topics:
• Guide structure: introduction, procedures, troubleshooting • Protocol development for different settings • Flowchart and diagram creation • Writing clear instructions • Template development • Accessibility considerations

Objectives:
• Integrate cultural awareness into resources • Address cultural nuances in terminology • Develop culturally appropriate examples • Apply inclusivity principles

Topics:
• Cultural dimensions theory • South African cultural diversity • Culturally sensitive language use • Taboo topics and appropriate alternatives • Inclusive representation in materials • Case studies on cultural misunderstandings

Objectives:
• Utilise software for glossary management • Create digital resources with appropriate tools • Apply basic formatting and design principles • Evaluate digital tool suitability

Topics:
• Terminology management software • Document creation tools (Word, Google Docs) • Basic graphic design for resources • File organisation and version control • Accessibility features in digital documents • Introduction to simple databases

Objectives:
• Apply quality assurance frameworks • Conduct peer reviews effectively • Implement feedback mechanisms • Develop revision protocols

Topics:
• Quality criteria for information resources • Peer review methodologies • Expert validation processes • Feedback incorporation techniques • Version control systems • Quality assurance documentation

Objectives:
• Apply all previous learning to create sample resources • Receive and incorporate feedback • Refine resource development skills • Practice collaborative development

Topics:
• Guided development of glossary entries • Creation of procedural guide sections • Peer review sessions • Instructor feedback rounds • Revision practice • Group collaboration techniques

Objectives:
• Develop implementation plans for resources • Create training materials for resource users • Design evaluation methods for resource effectiveness • Plan rollout strategies

Topics:
• Implementation planning frameworks • Training material development • Pilot testing methodologies • User training approaches • Monitoring and evaluation plans • Sustainability considerations

Objectives:
• Adapt resources for specialised interpreting fields • Develop resources for emerging contexts • Integrate technology with traditional resources • Address complex interpreting scenarios

Topics:
• Resources for conference interpreting • Specialised medical terminology resources • Legal interpreting protocols • Remote interpreting guidelines • Crisis and trauma interpreting materials • Resources for sign language interpreting

Objectives:
• Integrate all course components into final project • Prepare for summative assessment • Develop professional development plans • Establish ongoing resource maintenance systems

Topics:
• Final project completion and presentation • Portfolio compilation • Assessment preparation • Continuing professional development • Resource updating and maintenance plans • Professional networks and knowledge sharing