Role of Library and Information Services in Community Training

Learning Outcomes

• Explain the purpose and functions of library and information services within a community context.
• Analyze the role of library and information services in supporting lifelong learning and literacy.
• Evaluate the contribution of library and information services to social inclusion and community development.
• Demonstrate how library and information services preserve cultural heritage and promote access to information.
• Apply the principles of community needs assessment to tailor library and information services effectively.

Target Audience

This course is designed for library assistants, information officers, community development workers, and anyone interested in understanding the community role of library and information services.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

The practicals component enables learners to apply community profiling, program planning, and service delivery skills in real or simulated community settings. Through hands-on exercises, learners develop competence in conducting needs assessments, designing outreach activities, and evaluating service impact.

Practical Activities

• Practical 1: Community Profile Fieldwork — Learners conduct a mini community profile by gathering data through surveys and interviews in a local community, then analyze the findings. (12h)
• Practical 2: Designing an Inclusive Information Service — Learners design a service or program for a specific community group (e.g., seniors, youth) and create a prototype promotional flyer. (10h)
• Practical 3: Technology Training Workshop — Learners prepare and deliver a short digital literacy session (e.g., using email, online safety) to a small group of community members. (8h)
• Practical 4: Program Evaluation Exercise — Learners evaluate a sample community program using provided data, then write a brief evaluation report with recommendations. (6h)
• Practical 5: Capstone Project Presentation — Learners present their capstone community action plan to the class and receive constructive feedback. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.