Communication Studies and Language Media Studies

Written Text Quality Assessment Skills Training

SAQA US 117539 | NQF 5 | Credits 5 | Duration 2 Days
From $832 per delegate

Description

This course equips learners with the skills to critically assess the quality of written texts, including grammar, style, coherence, and compliance with organisational standards. Participants will learn to apply systematic evaluation criteria and provide constructive feedback to improve written communication.

Learning Outcomes

  • Apply established criteria to assess the quality of written texts for accuracy, clarity, and consistency.
  • Analyze written texts to identify strengths and weaknesses in grammar, punctuation, spelling, and sentence structure.
  • Evaluate the coherence, logical flow, and audience appropriateness of written communication.
  • Provide constructive feedback and recommendations for improving written text quality.
  • Demonstrate the ability to use style guides and organisational standards when assessing texts.

Target Audience

This course is designed for professionals who need to evaluate written content as part of their role, such as editors, proofreaders, content managers, and quality assurance staff in corporate or educational settings.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Foundations of Written Text Quality Assessment

Objectives:
• Define quality assessment criteria for written texts in a South African context.
• Identify and apply the key principles of accuracy, clarity, conciseness, and coherence.
• Use basic evaluation rubrics to assess sample texts for grammar, spelling, and punctuation.
• Distinguish between different text types and their specific quality requirements.

Topics:
• Introduction to SAQA unit standard 117539 and the purpose of quality assessment.
• Understanding the dimensions of text quality: accuracy, clarity, conciseness, coherence, and appropriateness.
• Common language errors in South African English: grammar, spelling, punctuation, and usage.
• Developing and applying simple rubrics for evaluating written texts.
• Practical exercise: Assessing short texts (e.g., emails, memos) using rubrics.
• Group discussion on feedback techniques and providing constructive criticism.
• Overview of text types: formal vs. informal, technical vs. general, and their quality benchmarks.

Day 2: Advanced Assessment Techniques and Practical Application

Objectives:
• Apply advanced criteria such as tone, style, and audience appropriateness to evaluate texts.
• Assess complex texts (e.g., reports, proposals) for logical structure and argument flow.
• Provide detailed, constructive feedback that supports improvement.
• Demonstrate competence in quality assessment through practical, scenario-based exercises.

Topics:
• Advanced quality dimensions: tone, style, register, and audience awareness.
• Evaluating logical structure, argument flow, and coherence in longer texts.
• Techniques for providing detailed, actionable feedback.
• Practical exercise: Assessing a comprehensive report or proposal against a detailed rubric.
• Peer review session: Participants exchange and evaluate each other's assessments.
• Addressing common challenges in assessment: bias, subjectivity, and consistency.
• Integration of assessment skills into workplace contexts: quality assurance processes.
• Final assessment: Participants assess a sample text and provide written feedback for evaluation.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Wed 09 Sep 2026 Thu 10 Sep 2026 Virtual Spring 2026 $832 Register
Thu 01 Oct 2026 Fri 02 Oct 2026 Virtual Spring 2026 $832 Register
Mon 19 Oct 2026 Tue 20 Oct 2026 Virtual Spring 2026 $832 Register
Wed 09 Dec 2026 Thu 10 Dec 2026 Virtual Summer 2026 $832 Register
Thu 14 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $832 Register
Mon 15 Feb 2027 Tue 16 Feb 2027 Virtual Summer 2026 $832 Register
Tue 02 Mar 2027 Wed 03 Mar 2027 Virtual Autumn 2027 $832 Register
Wed 10 Mar 2027 Thu 11 Mar 2027 Virtual Autumn 2027 $832 Register
Thu 18 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $832 Register
Mon 07 Jun 2027 Tue 08 Jun 2027 Virtual Winter 2027 $832 Register
Tue 29 Jun 2027 Wed 30 Jun 2027 Virtual Winter 2027 $832 Register
Wed 21 Jul 2027 Thu 22 Jul 2027 Virtual Winter 2027 $832 Register
Thu 09 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $832 Register
Mon 27 Sep 2027 Tue 28 Sep 2027 Virtual Spring 2027 $832 Register
Tue 19 Oct 2027 Wed 20 Oct 2027 Virtual Spring 2027 $832 Register
Wed 08 Dec 2027 Thu 09 Dec 2027 Virtual Summer 2027 $832 Register
Thu 30 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $832 Register
Mon 17 Jan 2028 Tue 18 Jan 2028 Virtual Summer 2027 $832 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 498 sessions across 26 venues
Start End Venue Season Price Action
Mon 03 Aug 2026 Tue 04 Aug 2026 Pretoria, South Africa Winter 2026 $1,247 Register
Mon 03 Aug 2026 Tue 04 Aug 2026 Cape Town, South Africa Winter 2026 $2,057 Register
Mon 03 Aug 2026 Tue 04 Aug 2026 Johannesburg, South Africa Winter 2026 $1,571 Register
Wed 05 Aug 2026 Thu 06 Aug 2026 Dubai, UAE Winter 2026 $4,217 Register
Wed 05 Aug 2026 Thu 06 Aug 2026 Mauritius Winter 2026 $2,813 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Thu 17 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,080 Register
Mon 05 Oct 2026 Tue 06 Oct 2026 Your Premises Spring 2026 $1,080 Register
Tue 27 Oct 2026 Wed 28 Oct 2026 Your Premises Spring 2026 $1,080 Register
Thu 17 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,080 Register
Mon 18 Jan 2027 Tue 19 Jan 2027 Your Premises Summer 2026 $1,080 Register
Tue 23 Feb 2027 Wed 24 Feb 2027 Your Premises Summer 2026 $1,080 Register
Wed 10 Mar 2027 Thu 11 Mar 2027 Your Premises Autumn 2027 $1,080 Register
Thu 18 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,080 Register
Mon 22 Mar 2027 Tue 23 Mar 2027 Your Premises Autumn 2027 $1,080 Register
Tue 15 Jun 2027 Wed 16 Jun 2027 Your Premises Winter 2027 $1,080 Register
Wed 07 Jul 2027 Thu 08 Jul 2027 Your Premises Winter 2027 $1,080 Register
Thu 29 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,080 Register
Mon 13 Sep 2027 Tue 14 Sep 2027 Your Premises Spring 2027 $1,080 Register
Tue 05 Oct 2027 Wed 06 Oct 2027 Your Premises Spring 2027 $1,080 Register
Wed 27 Oct 2027 Thu 28 Oct 2027 Your Premises Spring 2027 $1,080 Register
Thu 16 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,080 Register
Mon 03 Jan 2028 Tue 04 Jan 2028 Your Premises Summer 2027 $1,080 Register
Tue 25 Jan 2028 Wed 26 Jan 2028 Your Premises Summer 2027 $1,080 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

View Sessions & Register Get A Quote Download Course Brochure
Have an account?

Sign in to track your applications and manage your cart.

Related Courses

Other Communication Studies and Language courses at NQF level 5 learners on this page also viewed.

Browse the full Communication Studies and Language category for communication studies and language training programmes.
GET A QUOTE / APPLY COURSE CATALOGUE