We strive to ensure that all materials and products delivered are of high quality. If you are not satisfied, our returns policy is outlined below.
3.1 Eligibility for Returns
- Returns must be requested within 7 days of receipt.
- Only items in original, unused condition will be accepted for return.
3.2 Non-Returnable Items
- Printed course materials or used training kits
- Downloadable content or certificates
3.3 Return Process
- Email [email protected] with your order number and reason for return.
- You will be responsible for return courier/shipping costs.
3.4 Refunds
Refunds will be processed within 7 working days upon approval, using the original payment method.
Returns queries: [email protected] · +27 65 077 6310