Logistics

Shipping Policy

Where physical goods — course materials, training kits, laptops or tablets — are delivered as part of an AATICD service, the following shipping terms apply to the dispatch, delivery and tracking of those items.

Effective Date 7 August 2025 | Coverage South Africa | Standard Delivery 3–7 Business Days

This policy applies where physical goods (e.g. course materials, training kits, laptops or tablets) are delivered to clients as part of an AATICD service.

4.1 Delivery Areas

We currently ship within South Africa only. For international shipping, please contact us.

4.2 Delivery Timeframes

  • Standard delivery: 3–7 business days
  • Delays may occur due to public holidays, remote areas, or unforeseen events

4.3 Shipping Costs

Shipping costs will be calculated and displayed at checkout or included in your quote/invoice.

4.4 Delivery Confirmation

You will receive a tracking number or delivery confirmation once your order has been dispatched.

4.5 Damaged or Lost Items

Please report any damages or non-delivery within 48 hours of expected delivery. We will investigate and take appropriate action.

Shipping queries: [email protected] · +27 65 077 6310

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