Services Wholesale and Retail

Manage Training Interventions in the Workplace

SAQA US 255496 | NQF 5 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the competence to manage training interventions within a workplace context. It focuses on planning, coordinating, and evaluating training activities to ensure they meet organisational objectives and comply with relevant legislation. Learners will develop skills to oversee the entire training cycle, from needs analysis to reporting.

Learning Outcomes

  • Plan a training intervention by conducting a needs analysis and defining learning objectives.
  • Coordinate resources, logistics, and stakeholders to implement a training intervention effectively.
  • Monitor the progress of a training intervention and adjust plans as necessary.
  • Evaluate the effectiveness of a training intervention against set criteria.
  • Apply relevant legislation, policies, and procedures governing training interventions in South Africa.
  • Demonstrate the ability to report on training intervention outcomes to stakeholders.

Target Audience

This course is designed for training managers, HR practitioners, skills development facilitators, and any individual responsible for coordinating or managing training interventions in the workplace.

Prerequisites

None — open enrollment. However, learners should have basic computer literacy and access to workplace training records or scenarios.

Course Outline

Day 1: Foundations of Training Interventions

Objectives:
• Explain the purpose and scope of training interventions in the workplace
• Identify the legislative and regulatory framework governing training in South Africa
• Distinguish between different types of training interventions
• Describe the roles and responsibilities of stakeholders in training management

Topics:
• Introduction to training interventions and workplace learning
• SAQA, NQF, and Skills Development Act overview
• Types of interventions: formal, informal, on-the-job, off-the-job
• Stakeholder analysis: employers, employees, trainers, SETAs
• Training needs analysis basics
• Ethical considerations in training

Day 2: Planning and Designing Training Interventions

Objectives:
• Develop training objectives aligned with organisational needs
• Design a training intervention using appropriate methodologies
• Select suitable learning materials and resources
• Create a training schedule and budget estimate

Topics:
• Setting SMART training objectives
• Instructional design models (ADDIE, Kirkpatrick)
• Selecting training methods: classroom, e-learning, simulations
• Developing learning materials and assessments
• Resource planning: trainers, venues, equipment
• Budgeting for training interventions

Day 3: Implementing Training Interventions

Objectives:
• Coordinate logistics for training delivery
• Facilitate a training session effectively
• Manage participant engagement and group dynamics
• Monitor training progress and adapt as needed

Topics:
• Pre-training logistics: communication, venue setup, materials
• Facilitation skills: presentation, questioning, feedback
• Managing diverse learning styles and challenges
• Handling difficult participants
• Real-time monitoring and adjustments
• Using technology in training delivery

Day 4: Evaluating Training Interventions

Objectives:
• Apply Kirkpatrick's four levels of evaluation
• Collect and analyse training data
• Calculate return on investment (ROI) for training
• Report evaluation findings to stakeholders

Topics:
• Evaluation frameworks: Kirkpatrick, CIRO
• Data collection methods: surveys, tests, interviews
• Analysing quantitative and qualitative data
• Calculating training ROI and cost-benefit analysis
• Reporting and presenting evaluation results
• Continuous improvement strategies

Day 5: Integrating and Managing the Training Cycle

Objectives:
• Develop a training management plan
• Align training interventions with organisational strategy
• Ensure compliance with quality assurance requirements
• Create a portfolio of evidence for unit standard 255496

Topics:
• The complete training cycle: needs analysis to evaluation
• Strategic alignment and workforce planning
• Quality assurance: moderation, verification, SETA requirements
• Managing training records and documentation
• Change management and sustaining learning
• Portfolio of evidence compilation

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply training management concepts in simulated workplace scenarios. Learners will design, facilitate, and evaluate a mini-training intervention, receiving feedback to refine their skills.

Practical Activities
  • Training Needs Analysis Simulation — Learners conduct a mock training needs analysis using a case study, identifying gaps and proposing interventions. (4h)
  • Design and Plan a Training Session — Learners design a 1-hour training session, including objectives, materials, and assessment, and create a session plan. (4h)
  • Facilitate a Mini-Training Session — Each learner facilitates a 15-minute segment of their designed session to peers, who provide constructive feedback. (4h)
  • Evaluate Training and Report Results — Learners evaluate the mini-training using Kirkpatrick's model, analyse data, and present a brief evaluation report. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 15 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 19 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 18 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 533 sessions across 26 venues
Start End Venue Season Price Action
Mon 22 Jun 2026 Fri 26 Jun 2026 Mombasa, Kenya Winter 2026 $3,834 Register
Mon 22 Jun 2026 Fri 26 Jun 2026 Mbabane, Eswatini Winter 2026 $2,916 Register
Mon 22 Jun 2026 Fri 26 Jun 2026 Nairobi, Kenya Winter 2026 $3,834 Register
Mon 22 Jun 2026 Fri 26 Jun 2026 Maseru, Lesotho Winter 2026 $2,916 Register
Mon 22 Jun 2026 Fri 26 Jun 2026 Windhoek, Namibia Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 22 Jun 2026 Fri 26 Jun 2026 Your Premises Winter 2026 $1,615 Register
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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