Business, Commerce and Management Studies Finance, Economics and Accounting

Analyse The Financial Services Industry And The Role Of Insurance In A Business Environment Training

SAQA US 119679 | NQF 4 | Credits 9 | Duration 6 Days
From $1,382 per delegate

Description

This course equips learners with the ability to analyse the financial services industry and understand the role of insurance within a business environment. It provides a comprehensive overview of the South African financial services sector, including regulatory frameworks, key participants, and insurance products. Participants will gain the knowledge to evaluate insurance needs and integrate insurance strategies into business risk management.

Learning Outcomes

  • Analyse the structure and key participants of the South African financial services industry.
  • Evaluate the regulatory environment governing financial services and insurance in South Africa.
  • Differentiate between various types of insurance products and their applications in a business context.
  • Assess the role of insurance in business risk management and continuity planning.
  • Apply principles of insurance to identify and mitigate business risks effectively.
  • Demonstrate understanding of ethical and professional standards in the financial services industry.

Target Audience

This course is ideal for business professionals, managers, and entrepreneurs who need to understand the financial services industry and the role of insurance in protecting business assets and operations. It is also suitable for individuals seeking foundational knowledge in insurance and financial services for career advancement.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to the Financial Services Industry

Objectives:
• Define the financial services industry and its key sectors.
• Identify the main participants and their roles.
• Explain the regulatory framework governing financial services in South Africa.
• Describe the economic importance of the financial services industry.

Topics:
• Overview of the financial services industry
• Key sectors: banking, insurance, investments, and pensions
• Major participants: banks, insurers, brokers, regulators
• Regulatory bodies: FSCA, SARB, NCR
• Economic impact and contribution to GDP
• Trends and challenges in the industry

Day 2: The Role and Types of Insurance

Objectives:
• Differentiate between insurance and other financial products.
• Classify insurance into life and non-life categories.
• Explain the concept of risk pooling and underwriting.
• Describe the key parties in an insurance contract.

Topics:
• Definition and purpose of insurance
• Life insurance: term, whole life, endowment
• Non-life insurance: motor, property, liability
• Risk pooling and law of large numbers
• Underwriting process
• Insurance contract: insurer, policyholder, beneficiary

Day 3: Insurance Products and Their Business Applications

Objectives:
• Identify common insurance products used by businesses.
• Explain how insurance mitigates business risks.
• Describe the claims process and its importance.
• Evaluate the cost-benefit of insurance for businesses.

Topics:
• Business insurance: property, liability, business interruption
• Key person insurance and buy-and-sell agreements
• Employee benefits: group life, medical aid, retirement
• Risk management and insurance as a tool
• Claims process: notification, assessment, settlement
• Premium calculation and factors

Day 4: The Business Environment and Insurance Integration

Objectives:
• Analyse the impact of the business environment on insurance needs.
• Explain how insurance supports business continuity.
• Discuss the role of insurance in compliance and risk management.
• Evaluate insurance as part of a broader financial strategy.

Topics:
• External factors: economic, legal, technological
• Internal factors: size, industry, risk appetite
• Business continuity planning
• Compliance requirements: compulsory insurance
• Insurance and financial planning
• Case studies: insurance in different business scenarios

Day 5: Regulatory and Ethical Considerations in Insurance

Objectives:
• Explain the regulatory framework for insurance in South Africa.
• Describe the role of the Ombudsman for Financial Services.
• Discuss ethical considerations in insurance sales and underwriting.
• Identify consumer protection measures.

Topics:
• Insurance Act, 2017
• Policyholder Protection Rules
• Treating Customers Fairly (TCF) principles
• Role of the FSCA and Ombudsman
• Ethical issues: mis-selling, non-disclosure, conflicts of interest
• Consumer rights and complaints procedures

Day 6: Practical Application and Course Integration

Objectives:
• Apply knowledge to real-world business scenarios.
• Develop a basic insurance needs analysis for a business.
• Present findings and recommendations.
• Reflect on the role of insurance in the financial services industry.

Topics:
• Needs analysis: identifying risks and coverage gaps
• Selecting appropriate insurance products
• Presenting insurance proposals
• Group exercise: case study analysis
• Review of key concepts
• Assessment and feedback

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
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Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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