Business, Commerce and Management Studies Public Administration

Councillor Roles and Responsibilities Training

SAQA US 244183 | NQF 3 | Credits 6 | Duration 3 Days
From $967 per delegate

Description

This course equips learners with the knowledge and skills required to effectively fulfil the roles and responsibilities of a councillor in local government. It covers the legislative framework, ethical conduct, community engagement, and decision-making processes essential for accountable and transparent governance.

Learning Outcomes

  • Apply the legislative and policy framework governing the roles and responsibilities of a councillor.
  • Demonstrate ethical conduct and accountability in executing councillor duties.
  • Analyze community needs and facilitate participatory governance processes.
  • Evaluate municipal budgets and service delivery plans to ensure alignment with community priorities.
  • Implement effective communication strategies to engage with constituents and stakeholders.
  • Design mechanisms for monitoring and evaluating council performance and compliance.

Target Audience

This course is designed for newly elected or aspiring councillors, as well as municipal officials and community leaders seeking to understand the scope and duties of a councillor in South Africa.

Prerequisites

None — open enrollment. However, a basic understanding of local government structures is beneficial.

Course Outline

Day 1: Understanding the Legislative and Governance Framework

Objectives:
• Explain the legal and constitutional basis for municipal councils in South Africa.
• Identify the roles and responsibilities of councillors as defined by relevant legislation.
• Describe the principles of cooperative governance and the separation of powers.
• Recognise the ethical and code of conduct requirements for councillors.
• Understand the relationship between councillors, officials, and the community.

Topics:
• Overview of the Constitution and municipal legislative framework.
• Key legislation: Municipal Structures Act, Municipal Systems Act, Code of Conduct.
• The role of the council, mayor, and executive committee.
• Councillor responsibilities: representation, oversight, policy-making, and community engagement.
• Ethical governance and conflict of interest management.
• Understanding the IDP and budget processes.

Day 2: Practical Governance and Community Engagement

Objectives:
• Apply effective meeting procedures and decision-making processes.
• Develop skills for community consultation and public participation.
• Analyse case studies on councillor accountability and service delivery.
• Demonstrate understanding of financial oversight and budget monitoring.
• Practice communication and negotiation techniques for diverse stakeholders.

Topics:
• Council meetings: agendas, minutes, motions, and voting procedures.
• Public participation mechanisms: ward committees, IDP forums, and petitions.
• Oversight role: monitoring municipal performance and financial management.
• Communication strategies for councillors: media, community liaison, and reporting.
• Conflict resolution and negotiation skills.
• Case studies on ethical dilemmas and accountability failures.

Day 3: Advanced Applications and Integrated Practice

Objectives:
• Synthesise knowledge to develop a ward-based development plan.
• Evaluate the impact of councillor decisions on community development.
• Demonstrate ability to manage council resources and staff effectively.
• Prepare for real-world scenarios: crisis management and intergovernmental relations.
• Create a personal action plan for effective councillor performance.

Topics:
• Ward planning and priority setting aligned with IDP.
• Intergovernmental relations and liaison with provincial/national departments.
• Managing municipal resources: human, financial, and infrastructure.
• Crisis management and responding to community emergencies.
• Performance evaluation and continuous improvement for councillors.
• Developing a personal councillor action plan.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Tue 08 Sep 2026 Thu 10 Sep 2026 Virtual Spring 2026 $967 Register
Mon 28 Sep 2026 Wed 30 Sep 2026 Virtual Spring 2026 $967 Register
Wed 21 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $967 Register
Tue 08 Dec 2026 Thu 10 Dec 2026 Virtual Summer 2026 $967 Register
Mon 11 Jan 2027 Wed 13 Jan 2027 Virtual Summer 2026 $967 Register
Wed 17 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $967 Register
Tue 02 Mar 2027 Thu 04 Mar 2027 Virtual Autumn 2027 $967 Register
Mon 08 Mar 2027 Wed 10 Mar 2027 Virtual Autumn 2027 $967 Register
Wed 17 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $967 Register
Tue 08 Jun 2027 Thu 10 Jun 2027 Virtual Winter 2027 $967 Register
Mon 28 Jun 2027 Wed 30 Jun 2027 Virtual Winter 2027 $967 Register
Wed 21 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $967 Register
Tue 07 Sep 2027 Thu 09 Sep 2027 Virtual Spring 2027 $967 Register
Mon 27 Sep 2027 Wed 29 Sep 2027 Virtual Spring 2027 $967 Register
Wed 20 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $967 Register
Tue 07 Dec 2027 Thu 09 Dec 2027 Virtual Summer 2027 $967 Register
Mon 27 Dec 2027 Wed 29 Dec 2027 Virtual Summer 2027 $967 Register
Wed 19 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $967 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Wed 12 Aug 2026 Pretoria, South Africa Winter 2026 $1,447 Register
Mon 10 Aug 2026 Wed 12 Aug 2026 Mauritius Winter 2026 $3,148 Register
Tue 11 Aug 2026 Thu 13 Aug 2026 Abu Dhabi, UAE Winter 2026 $4,552 Register
Tue 11 Aug 2026 Thu 13 Aug 2026 Cape Town, South Africa Winter 2026 $2,392 Register
Wed 12 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,230 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Wed 16 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,258 Register
Tue 06 Oct 2026 Thu 08 Oct 2026 Your Premises Spring 2026 $1,258 Register
Mon 26 Oct 2026 Wed 28 Oct 2026 Your Premises Spring 2026 $1,258 Register
Wed 16 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,258 Register
Tue 19 Jan 2027 Thu 21 Jan 2027 Your Premises Summer 2026 $1,258 Register
Mon 22 Feb 2027 Wed 24 Feb 2027 Your Premises Summer 2026 $1,258 Register
Wed 10 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Tue 16 Mar 2027 Thu 18 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Mon 22 Mar 2027 Wed 24 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Wed 16 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,258 Register
Tue 06 Jul 2027 Thu 08 Jul 2027 Your Premises Winter 2027 $1,258 Register
Mon 26 Jul 2027 Wed 28 Jul 2027 Your Premises Winter 2027 $1,258 Register
Wed 15 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,258 Register
Tue 05 Oct 2027 Thu 07 Oct 2027 Your Premises Spring 2027 $1,258 Register
Mon 25 Oct 2027 Wed 27 Oct 2027 Your Premises Spring 2027 $1,258 Register
Wed 15 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,258 Register
Tue 04 Jan 2028 Thu 06 Jan 2028 Your Premises Summer 2027 $1,258 Register
Mon 24 Jan 2028 Wed 26 Jan 2028 Your Premises Summer 2027 $1,258 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

View Sessions & Register Get A Quote Download Course Brochure
Have an account?

Sign in to track your applications and manage your cart.

Related Courses

Other Business, Commerce and Management Studies courses at NQF level 3 learners on this page also viewed.

Browse the full Business, Commerce and Management Studies category for business, commerce and management studies training programmes.
GET A QUOTE / APPLY COURSE CATALOGUE