Communication Studies and Language Communication Studies

Multi Media Communication Strategy Planning Training

SAQA US 117550 | NQF 5 | Credits 10 | Duration 7 Days
From $1,523 per delegate

Description

This course equips learners with the skills to plan and develop multi-media communication strategies that align with organizational goals. Participants will learn to analyze target audiences, select appropriate media channels, and evaluate the effectiveness of communication campaigns. The course integrates strategic thinking with practical media planning to enhance corporate communication impact.

Learning Outcomes

  • Analyze the communication needs of an organization and its stakeholders to inform strategy development.
  • Design a comprehensive multi-media communication strategy that integrates traditional and digital media channels.
  • Select and justify appropriate media platforms based on target audience demographics and campaign objectives.
  • Implement a communication strategy plan, including resource allocation, timelines, and risk management.
  • Evaluate the effectiveness of a multi-media communication campaign using quantitative and qualitative metrics.
  • Demonstrate ethical and legal compliance in multi-media communication, including copyright and data protection.

Target Audience

Marketing managers, communication officers, and professionals responsible for planning and executing multi-media communication strategies in corporate or public sector environments.

Prerequisites

None — open enrollment

Course Outline

Day 1: Foundations of Multimedia Communication Strategy

Objectives:
• Understand the multimedia communication landscape and its strategic importance.
• Identify key components of a communication strategy.
• Differentiate between various multimedia channels and platforms.
• Analyse the role of audience analysis in strategy development.
• Recognise legal and ethical considerations in multimedia communication.

Topics:
• Introduction to multimedia communication: definitions and scope.
• The strategic communication framework: vision, mission, and objectives.
• Overview of multimedia channels: print, broadcast, digital, and social media.
• Audience segmentation and persona development.
• Legal frameworks: POPIA, copyright, and broadcasting codes.
• Ethical principles in multimedia communication.
• Case study: Successful multimedia campaigns.
• Group discussion: Identifying communication challenges in South African contexts.

Day 2: Strategic Planning and Research Methods

Objectives:
• Apply research methods to inform strategy development.
• Conduct a situational analysis using SWOT and PESTLE.
• Set SMART communication objectives.
• Develop a strategic plan outline.
• Understand the role of key performance indicators (KPIs).

Topics:
• Research methodologies: qualitative and quantitative approaches.
• Situational analysis: SWOT and PESTLE frameworks.
• Setting SMART objectives: specific, measurable, achievable, relevant, time-bound.
• Developing a communication strategy blueprint.
• Identifying target audiences and stakeholder mapping.
• Introduction to KPIs and metrics for multimedia.
• Practical exercise: Conducting a mini situational analysis.
• Review of research tools and resources.

Day 3: Content Creation and Message Design

Objectives:
• Apply principles of message design for different media.
• Create compelling content tailored to audience and channel.
• Utilise storytelling techniques in multimedia communication.
• Incorporate visual design basics for digital platforms.
• Ensure brand consistency across all content.

Topics:
• Message design principles: clarity, conciseness, and impact.
• Storytelling techniques: narrative structures and emotional appeal.
• Visual communication: colour theory, typography, and imagery.
• Content creation for print, broadcast, and digital media.
• Brand voice and tone guidelines.
• Tools for content creation: Canva, Adobe Spark, and others.
• Practical workshop: Drafting a multimedia message.
• Peer review and feedback session.

Day 4: Digital and Social Media Strategy

Objectives:
• Develop a social media strategy aligned with overall communication goals.
• Understand algorithms and organic vs paid reach.
• Create a content calendar and posting schedule.
• Measure and analyse social media performance.
• Manage online communities and handle crises.

Topics:
• Overview of major social media platforms and their audiences.
• Algorithm basics and content optimisation.
• Organic vs paid strategies: budgeting and ROI.
• Content calendar development: planning and scheduling tools.
• Social media analytics: key metrics and reporting.
• Community management and engagement tactics.
• Crisis communication on social media.
• Practical: Designing a one-month social media plan.

Day 5: Traditional Media and Integrated Campaigns

Objectives:
• Integrate traditional media (TV, radio, print) with digital channels.
• Plan and budget for an integrated multimedia campaign.
• Understand media buying and scheduling.
• Evaluate the effectiveness of traditional media.
• Develop crisis communication plans across media.

Topics:
• Role of traditional media in a digital age.
• Media planning: reach, frequency, and impact.
• Media buying and negotiation basics.
• Creating an integrated campaign: synergy across channels.
• Budgeting for multimedia campaigns.
• Measuring traditional media: ratings, circulation, and listenership.
• Crisis communication strategies for traditional media.
• Case study analysis: Integrated campaign success stories.

Day 6: Evaluation, Metrics, and ROI

Objectives:
• Design an evaluation framework for multimedia strategies.
• Calculate return on investment (ROI) for communication activities.
• Use analytics tools to track performance.
• Adjust strategies based on data insights.
• Prepare comprehensive reports for stakeholders.

Topics:
• Evaluation frameworks: logic models and balanced scorecards.
• Key metrics for each media channel.
• ROI calculation: costs, benefits, and attribution models.
• Analytics tools: Google Analytics, social media insights, and surveys.
• Data-driven decision making.
• Reporting formats: dashboards and executive summaries.
• Practical: Analysing a campaign dataset.
• Group exercise: Presenting evaluation findings.

Day 7: Practical Integration and Final Project

Objectives:
• Synthesise all course components into a comprehensive strategy.
• Present a multimedia communication plan to peers.
• Receive and incorporate constructive feedback.
• Reflect on ethical and professional standards.
• Prepare for real-world application of skills.

Topics:
• Recap of key concepts and lessons learned.
• Final project: Developing a full multimedia communication strategy.
• Presentation skills: pitching your strategy.
• Peer and facilitator feedback sessions.
• Ethical considerations in implementation.
• Professional development: certification and next steps.
• Course evaluation and closing.
• Networking and resource sharing.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Tue 08 Sep 2026 Wed 16 Sep 2026 Virtual Spring 2026 $1,523 Register
Mon 28 Sep 2026 Tue 06 Oct 2026 Virtual Spring 2026 $1,523 Register
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Thu 14 Jan 2027 Fri 22 Jan 2027 Virtual Summer 2026 $1,523 Register
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Mon 08 Mar 2027 Tue 16 Mar 2027 Virtual Autumn 2027 $1,523 Register
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Thu 10 Jun 2027 Fri 18 Jun 2027 Virtual Winter 2027 $1,523 Register
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Fri 10 Dec 2027 Mon 20 Dec 2027 Virtual Summer 2027 $1,523 Register
Thu 30 Dec 2027 Fri 07 Jan 2028 Virtual Summer 2027 $1,523 Register
Wed 19 Jan 2028 Thu 27 Jan 2028 Virtual Summer 2027 $1,523 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 493 sessions across 26 venues
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Fri 07 Aug 2026 Mon 17 Aug 2026 Johannesburg, South Africa Winter 2026 $3,283 Register
Mon 10 Aug 2026 Tue 18 Aug 2026 Cape Town, South Africa Winter 2026 $3,769 Register
Tue 11 Aug 2026 Wed 19 Aug 2026 Dubai, UAE Winter 2026 $5,929 Register
Wed 12 Aug 2026 Thu 20 Aug 2026 Pretoria, South Africa Winter 2026 $2,284 Register
Thu 13 Aug 2026 Fri 21 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,929 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
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Wed 16 Sep 2026 Thu 24 Sep 2026 Your Premises Spring 2026 $1,982 Register
Tue 06 Oct 2026 Wed 14 Oct 2026 Your Premises Spring 2026 $1,982 Register
Mon 26 Oct 2026 Tue 03 Nov 2026 Your Premises Spring 2026 $1,982 Register
Mon 14 Dec 2026 Tue 22 Dec 2026 Your Premises Summer 2026 $1,982 Register
Fri 22 Jan 2027 Mon 01 Feb 2027 Your Premises Summer 2026 $1,982 Register
Thu 25 Feb 2027 Fri 05 Mar 2027 Your Premises Summer 2026 $1,982 Register
Wed 10 Mar 2027 Thu 18 Mar 2027 Your Premises Autumn 2027 $1,982 Register
Tue 16 Mar 2027 Wed 24 Mar 2027 Your Premises Autumn 2027 $1,982 Register
Mon 22 Mar 2027 Tue 30 Mar 2027 Your Premises Autumn 2027 $1,982 Register
Fri 18 Jun 2027 Mon 28 Jun 2027 Your Premises Winter 2027 $1,982 Register
Thu 08 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,982 Register
Wed 28 Jul 2027 Thu 05 Aug 2027 Your Premises Winter 2027 $1,982 Register
Tue 14 Sep 2027 Wed 22 Sep 2027 Your Premises Spring 2027 $1,982 Register
Mon 04 Oct 2027 Tue 12 Oct 2027 Your Premises Spring 2027 $1,982 Register
Fri 29 Oct 2027 Mon 08 Nov 2027 Your Premises Spring 2027 $1,982 Register
Mon 13 Dec 2027 Tue 21 Dec 2027 Your Premises Summer 2027 $1,982 Register
Fri 07 Jan 2028 Mon 17 Jan 2028 Your Premises Summer 2027 $1,982 Register
Thu 27 Jan 2028 Fri 04 Feb 2028 Your Premises Summer 2027 $1,982 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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