Manufacturing, Engineering and Technology Manufacturing and Assembly

Metal Production Process Support Activities Training

SAQA US 259721 | NQF 2 | Credits 20 | Duration 17 Days
From $2,905 per delegate

Description

The course equips learners with the knowledge and skills to perform support activities in a metal production process safely and efficiently. It covers key aspects such as workplace safety, material handling, and quality control to ensure compliance with industry standards.

Learning Outcomes

  • Apply safety procedures and use personal protective equipment in a metal production environment.
  • Demonstrate correct material handling and storage techniques for metal products.
  • Monitor production processes and report deviations to supervisors.
  • Perform quality checks on metal products using standard measuring instruments.
  • Maintain a clean and organized work area to prevent hazards.
  • Communicate effectively with team members during production activities.

Target Audience

This course is designed for production workers, operators, and support staff involved in metal production processes who need to enhance their practical skills and safety awareness.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to Metal Production and Support Activities

Objectives:
• Understand the scope of metal production process support activities
• Identify key stakeholders and roles in metal production
• Recognise the importance of safety and quality in support activities
• Outline the structure of the course and learning outcomes

Topics:
• Overview of metal production processes
• Definition and examples of support activities
• Roles and responsibilities of support personnel
• Importance of health, safety, and environment (HSE)
• Introduction to quality management in metal production
• Course structure and assessment criteria

Day 2: Health, Safety, and Environmental Fundamentals

Objectives:
• Apply relevant health and safety legislation
• Identify hazards and risks in metal production environments
• Implement basic safety procedures and use PPE
• Understand environmental impact and waste management

Topics:
• OHS Act and relevant regulations
• Hazard identification and risk assessment (HIRA)
• Personal protective equipment (PPE) requirements
• Emergency response procedures
• Environmental management principles
• Waste handling and recycling in metal production

Day 3: Communication and Teamwork in Production Support

Objectives:
• Communicate effectively with team members and supervisors
• Use appropriate communication tools and methods
• Apply teamwork principles to support production
• Report incidents and deviations accurately

Topics:
• Verbal and written communication skills
• Shift handover procedures
• Use of communication devices (radios, intercoms)
• Team roles and conflict resolution
• Incident and deviation reporting
• Documentation and record keeping

Day 4: Raw Material Handling and Preparation

Objectives:
• Identify raw materials used in metal production
• Describe handling and storage requirements
• Assist in material preparation for processing
• Apply quality checks on incoming materials

Topics:
• Types of raw materials (ores, scrap, fluxes)
• Material handling equipment (cranes, conveyors)
• Storage conditions and inventory management
• Sampling and testing procedures
• Material preparation (crushing, blending)
• Quality control documentation

Day 5: Furnace Operations Support

Objectives:
• Understand basic furnace types and their purposes
• Support furnace charging and tapping operations
• Monitor furnace parameters and report deviations
• Assist in slag handling and removal

Topics:
• Types of furnaces (blast, electric arc, induction)
• Charging materials and sequences
• Tapping procedures and ladle preparation
• Temperature and pressure monitoring
• Slag composition and handling
• Safety around molten metal

Day 6: Casting and Solidification Support

Objectives:
• Describe casting processes (continuous, ingot)
• Support mould preparation and maintenance
• Monitor casting parameters
• Identify common casting defects

Topics:
• Continuous casting process overview
• Ingot casting and mould types
• Mould coating and lubrication
• Casting speed and cooling control
• Defects (cracks, porosity, segregation)
• Quality inspection basics

Day 7: Rolling and Forming Support

Objectives:
• Understand rolling and forming processes
• Assist in mill setup and operation
• Monitor product dimensions and surface quality
• Perform basic maintenance on rolling equipment

Topics:
• Hot and cold rolling processes
• Mill components (rolls, stands, guides)
• Setup for different products
• Dimensional measurement techniques
• Surface defect identification
• Lubrication and cooling systems

Day 8: Heat Treatment and Finishing Support

Objectives:
• Describe heat treatment processes (annealing, quenching, tempering)
• Support furnace loading and unloading
• Monitor temperature cycles
• Assist in finishing operations (cutting, straightening)

Topics:
• Heat treatment principles and cycles
• Furnace types for heat treatment
• Loading patterns and uniformity
• Temperature recording and control
• Finishing processes (shearing, sawing)
• Surface treatment (pickling, coating)

Day 9: Quality Control and Inspection Support

Objectives:
• Apply sampling and testing procedures
• Use basic inspection tools (callipers, gauges)
• Record and report quality data
• Understand non-destructive testing (NDT) basics

Topics:
• Quality management systems (ISO 9001)
• Sampling plans and frequency
• Dimensional inspection tools
• Hardness and tensile testing
• Visual inspection criteria
• Introduction to NDT (ultrasonic, magnetic particle)

Day 10: Maintenance Support in Metal Production

Objectives:
• Perform routine inspections of equipment
• Assist in preventive maintenance tasks
• Identify common mechanical and electrical faults
• Apply lockout/tagout procedures

Topics:
• Preventive vs. reactive maintenance
• Lubrication schedules
• Bearing and gear inspections
• Conveyor and drive system checks
• Basic electrical safety
• Lockout/tagout (LOTO) procedures

Day 11: Process Control and Instrumentation Support

Objectives:
• Read and interpret process control diagrams
• Assist in calibrating sensors and instruments
• Monitor process variables (temperature, pressure, flow)
• Respond to alarms and abnormal conditions

Topics:
• Piping and instrumentation diagrams (P&IDs)
• Sensors (thermocouples, pressure transmitters)
• Calibration procedures
• Control loops (PID basics)
• Alarm management
• Emergency shutdown procedures

Day 12: Logistics and Material Movement Support

Objectives:
• Coordinate material movement within the plant
• Operate material handling equipment safely
• Maintain inventory records
• Ensure proper labelling and segregation

Topics:
• Internal logistics planning
• Forklift and crane operation basics
• Inventory management systems
• Barcoding and labelling
• Segregation of different grades
• Loading and dispatch procedures

Day 13: Environmental and Waste Management Support

Objectives:
• Implement waste segregation and disposal procedures
• Monitor emissions and effluent quality
• Participate in environmental audits
• Support water and energy conservation initiatives

Topics:
• Waste hierarchy (reduce, reuse, recycle)
• Emission monitoring (dust, gases)
• Effluent treatment basics
• Environmental auditing
• Water conservation techniques
• Energy efficiency opportunities

Day 14: Troubleshooting and Problem-Solving Support

Objectives:
• Apply systematic problem-solving methods
• Identify root causes of process deviations
• Implement corrective actions
• Document problem-solving activities

Topics:
• Problem-solving methodologies (5 Whys, fishbone)
• Root cause analysis (RCA)
• Corrective and preventive actions (CAPA)
• Decision-making tools
• Case studies in metal production
• Continuous improvement principles

Day 15: Computer Systems and Data Management Support

Objectives:
• Use computer systems for data entry and retrieval
• Maintain electronic records and logs
• Generate basic reports
• Understand cybersecurity basics

Topics:
• Manufacturing execution systems (MES)
• Data entry standards
• Record keeping and archiving
• Report generation (production, quality)
• Cybersecurity awareness
• Introduction to ERP systems

Day 16: Integration and Application of Support Activities

Objectives:
• Integrate knowledge from all support areas
• Simulate a full production support scenario
• Apply safety, quality, and environmental standards
• Demonstrate effective communication and teamwork

Topics:
• Scenario-based exercises
• Role-playing support activities
• Cross-functional coordination
• Emergency response drills
• Quality and safety audits
• Performance evaluation

Day 17: Assessment and Course Review

Objectives:
• Complete theoretical and practical assessments
• Demonstrate competence in support activities
• Review key learning points
• Develop an action plan for workplace application

Topics:
• Written assessment
• Practical demonstration
• Feedback and gap analysis
• Course summary
• Certification requirements
• Continuous professional development

Practicals

68 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions provide hands-on experience in key support activities such as raw material handling, furnace operations support, quality inspection, and maintenance tasks. Learners apply theoretical knowledge in a simulated or real production environment, developing competence in safety procedures, equipment operation, and problem-solving.

Practical Activities
  • Practical 1: Raw Material Handling and Preparation — Learners handle and prepare raw materials (ores, scrap) using cranes and conveyors, perform sampling, and document quality checks. (16h)
  • Practical 2: Furnace Operations and Casting Support — Learners assist in furnace charging, tapping, and slag removal, and support mould preparation for casting, monitoring parameters and identifying defects. (20h)
  • Practical 3: Quality Inspection and Maintenance Tasks — Learners use inspection tools to measure dimensions and surface quality, perform routine equipment inspections, and apply lockout/tagout procedures. (16h)
  • Practical 4: Integrated Production Support Simulation — Learners participate in a simulated production run, coordinating material movement, process monitoring, quality checks, and troubleshooting. (16h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Thu 10 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $2,905 Register
Wed 30 Sep 2026 Thu 22 Oct 2026 Virtual Spring 2026 $2,905 Register
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Mon 27 Dec 2027 Tue 18 Jan 2028 Virtual Summer 2027 $2,905 Register
Fri 21 Jan 2028 Mon 14 Feb 2028 Virtual Summer 2027 $2,905 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 498 sessions across 26 venues
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Mon 03 Aug 2026 Tue 25 Aug 2026 Pretoria, South Africa Winter 2026 $4,358 Register
Mon 03 Aug 2026 Tue 25 Aug 2026 Lagos, Nigeria Winter 2026 $8,597 Register
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Thu 06 Aug 2026 Fri 28 Aug 2026 Cape Town, South Africa Winter 2026 $7,193 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Fri 18 Sep 2026 Mon 12 Oct 2026 Your Premises Spring 2026 $3,775 Register
Thu 08 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $3,775 Register
Wed 28 Oct 2026 Thu 19 Nov 2026 Your Premises Spring 2026 $3,775 Register
Wed 16 Dec 2026 Thu 07 Jan 2027 Your Premises Summer 2026 $3,775 Register
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Mon 22 Feb 2027 Tue 16 Mar 2027 Your Premises Summer 2026 $3,775 Register
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Thu 18 Mar 2027 Fri 09 Apr 2027 Your Premises Autumn 2027 $3,775 Register
Wed 24 Mar 2027 Thu 15 Apr 2027 Your Premises Autumn 2027 $3,775 Register
Tue 15 Jun 2027 Wed 07 Jul 2027 Your Premises Winter 2027 $3,775 Register
Mon 05 Jul 2027 Tue 27 Jul 2027 Your Premises Winter 2027 $3,775 Register
Fri 30 Jul 2027 Mon 23 Aug 2027 Your Premises Winter 2027 $3,775 Register
Thu 16 Sep 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $3,775 Register
Wed 06 Oct 2027 Thu 28 Oct 2027 Your Premises Spring 2027 $3,775 Register
Tue 26 Oct 2027 Wed 17 Nov 2027 Your Premises Spring 2027 $3,775 Register
Wed 15 Dec 2027 Thu 06 Jan 2028 Your Premises Summer 2027 $3,775 Register
Tue 04 Jan 2028 Wed 26 Jan 2028 Your Premises Summer 2027 $3,775 Register
Mon 24 Jan 2028 Tue 15 Feb 2028 Your Premises Summer 2027 $3,775 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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