Receive And Store Raw Materials Training

Objectives:
• Explain the importance of raw materials receiving in the supply chain
• Identify different types of raw materials and their characteristics
• Describe the receiving process flow and documentation requirements
• Understand the role of quality control in receiving
• Recognize safety and hygiene considerations in receiving areas

Topics:
• Overview of raw materials management
• Types of raw materials (perishable, non-perishable, hazardous)
• Receiving process steps: scheduling, unloading, inspection
• Key documentation: delivery notes, purchase orders, invoices
• Quality control basics: visual inspection, temperature checks
• Safety and hygiene: PPE, contamination prevention
• Roles and responsibilities of receiving staff
• Introduction to storage principles

Objectives:
• Conduct visual and sensory inspections of raw materials
• Use measuring instruments for quality checks (thermometers, scales)
• Identify common defects and contaminants
• Apply sampling techniques according to standards
• Record inspection results accurately

Topics:
• Visual inspection criteria for different materials
• Sensory evaluation: smell, texture, appearance
• Use of thermometers, pH meters, and weighing scales
• Sampling methods: random, systematic, stratified
• Identifying defects: bruising, discoloration, packaging damage
• Contaminant detection: foreign objects, pests
• Recording inspection data on checklists
• Non-conformance procedures: rejection, quarantine

Objectives:
• Complete receiving documents accurately (goods received note, GRN)
• Match delivery notes with purchase orders
• Record batch numbers, expiry dates, and quantities
• Understand the importance of traceability
• Use electronic systems for data entry

Topics:
• Goods Received Note (GRN) preparation
• Purchase order matching and discrepancy handling
• Batch/lot number recording for traceability
• Expiry date management and rotation principles
• Electronic data entry: inventory management systems
• Filing and archiving receiving records
• Reporting discrepancies to suppliers
• Legal and regulatory requirements for documentation

Objectives:
• Apply FIFO and FEFO rotation methods
• Store materials according to specifications (temperature, humidity)
• Use appropriate handling equipment safely
• Organize storage areas for efficiency
• Implement segregation for incompatible materials

Topics:
• FIFO (First In, First Out) and FEFO (First Expired, First Out)
• Storage conditions: temperature, humidity, light
• Handling equipment: pallet jacks, forklifts, hand trucks
• Safe lifting techniques and ergonomics
• Storage layout: racking, bin locations, zones
• Segregation of hazardous, allergen, and non-food items
• Housekeeping in storage areas
• Stock rotation practices

Objectives:
• Perform cycle counts and reconcile inventory
• Identify and report stock discrepancies
• Understand inventory valuation methods
• Manage slow-moving and obsolete stock
• Use inventory management software

Topics:
• Cycle counting vs. physical inventory
• Inventory reconciliation: comparing counts to records
• Causes of discrepancies: theft, damage, errors
• Inventory valuation: FIFO, weighted average
• Managing slow-moving and obsolete stock
• Reorder levels and safety stock
• Introduction to inventory management software
• Reporting and corrective actions

Objectives:
• Identify hazards in receiving and storage areas
• Apply safety procedures for handling materials
• Use personal protective equipment correctly
• Respond to spills and emergencies
• Understand environmental regulations for waste disposal

Topics:
• Hazard identification: slips, trips, manual handling, chemicals
• Safety procedures: lockout/tagout, confined spaces
• PPE: gloves, safety glasses, steel-toed boots
• Spill response kits and procedures
• Fire safety and evacuation plans
• Waste management: recycling, hazardous waste disposal
• Regulatory compliance: OHS Act, environmental laws
• Incident reporting and investigation

Objectives:
• Communicate effectively with suppliers regarding deliveries
• Handle delivery discrepancies and returns professionally
• Build positive supplier relationships
• Understand supplier performance metrics
• Coordinate with internal departments (procurement, quality)

Topics:
• Effective communication: phone, email, face-to-face
• Handling delivery discrepancies: shortfalls, damages
• Returns process: documentation and logistics
• Supplier performance: on-time delivery, quality
• Internal coordination: with procurement, quality, production
• Negotiation basics for resolving issues
• Supplier audits and feedback
• Continuous improvement in supplier relations

Objectives:
• Apply HACCP principles in receiving and storage
• Conduct advanced quality tests (e.g., allergen testing)
• Implement traceability systems for recalls
• Understand food safety standards (FSSC 22000, BRC)
• Perform root cause analysis for quality issues

Topics:
• HACCP principles: hazard analysis, critical control points
• Allergen management and cross-contamination prevention
• Traceability systems: from supplier to production
• Food safety standards: FSSC 22000, BRC, SANS 10049
• Root cause analysis: fishbone diagram, 5 Whys
• Corrective and preventive actions (CAPA)
• Internal audits and self-inspections
• Mock recall exercises

Objectives:
• Demonstrate competence in receiving and storing raw materials
• Complete a practical receiving and storage scenario
• Apply all learned skills in a simulated environment
• Identify areas for personal development
• Prepare for workplace assessment

Topics:
• Practical scenario: receiving a delivery from inspection to storage
• Documentation completion: GRN, quality checklists
• Handling discrepancies and non-conformances
• Inventory update and rotation
• Safety and hygiene compliance check
• Review of key concepts and Q&A
• Self-assessment and feedback
• Final assessment preparation and tips