Carpet and Upholstery Spot and Spillage Removal Training

Learning Outcomes

• Identify different types of spots and spillages on carpets and upholstery and determine their causes.
• Select and apply appropriate cleaning agents and methods for various fabric types and stains.
• Demonstrate safe handling and storage of cleaning chemicals according to manufacturer and safety guidelines.
• Implement spot removal procedures that minimize damage to fibers and prevent recurrence.
• Evaluate the effectiveness of cleaning treatments and adjust techniques as needed.
• Maintain records of cleaning activities and report persistent issues to supervisors.

Target Audience

This course is designed for cleaning staff, housekeeping personnel, and maintenance workers in hospitality, corporate, and residential settings who are responsible for carpet and upholstery care.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

Hands-on practical sessions form a core component of this course, enabling learners to apply theoretical knowledge in realistic scenarios. Learners will practice spot removal on various carpet and upholstery samples using professional equipment and cleaning agents under supervision.

Practical Activities

• Practical 1: Spot Testing and Pre-Treatment — Learners identify fabric types, perform spot tests with different solvents, and apply pre-treatment techniques on common stains like coffee and ink. (2h)
• Practical 2: Equipment Operation and Basic Removal — Learners set up and operate spray extractors and handheld steam cleaners to remove water-based and oil-based stains from carpet samples. (2h)
• Practical 3: Upholstery Cleaning and Biohazard Spills — Using upholstery samples, learners practice cleaning protocols for different fabric types, including biohazard spillage cleanup and odour neutralisation. (2h)
• Practical 4: Complex Spill Scenario and SOP Development — Teams respond to a simulated large-area spill involving multiple stain types, then develop a standard operating procedure for a given commercial setting. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.