Services Cleaning, Domestic, Hiring, Property and Rescue Services

Establishing Social Housing Institutions In South Africa Training

SAQA US 117757 | NQF 6 | Credits 10 | Duration 7 Days
From $1,523 per delegate

Description

This course equips participants with the knowledge and skills to establish social housing institutions in South Africa. It covers the legal, regulatory, and operational frameworks required to set up and manage social housing entities effectively. Learners will understand the social housing policy context and be able to apply the necessary steps to register and operate a social housing institution.

Learning Outcomes

  • Demonstrate understanding of the social housing policy and legislative framework in South Africa.
  • Apply the processes and requirements for registering a social housing institution.
  • Analyze the financial and governance structures required for sustainable social housing institutions.
  • Evaluate the roles and responsibilities of stakeholders in the social housing sector.
  • Develop a business plan for establishing a social housing institution.
  • Implement strategies for tenant selection, property management, and community development.

Target Audience

This course is designed for housing practitioners, property developers, community leaders, and government officials involved in the delivery of social housing. It is also suitable for individuals seeking to establish or manage social housing institutions in South Africa.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to Social Housing in South Africa

Objectives:
• Understand the historical context and rationale for social housing in South Africa.
• Identify key stakeholders and their roles in the social housing sector.
• Explain the legislative and policy framework governing social housing.
• Differentiate social housing from other housing typologies.
• Recognise the importance of institutional capacity for social housing delivery.

Topics:
• Overview of housing challenges in South Africa.
• Definition and objectives of social housing.
• Historical evolution of social housing policy (post-1994).
• Key stakeholders: government, SHIs, developers, communities.
• Legislation: Housing Act, Social Housing Act, and related regulations.
• The role of the Social Housing Regulatory Authority (SHRA).
• Comparison with RDP, BNG, and affordable rental housing.
• Case study: successful social housing projects.

Day 2: Legal and Regulatory Framework for Social Housing Institutions

Objectives:
• Understand the legal requirements for establishing a Social Housing Institution (SHI).
• Describe the registration process with the SHRA.
• Identify governance structures and compliance obligations.
• Explain the role of the SHRA in accreditation and ongoing oversight.
• Analyse the implications of non-compliance.

Topics:
• Legal forms for SHIs: Section 21 companies, cooperatives, trusts.
• Registration criteria and documentation.
• Governance: board composition, fiduciary duties, and ethics.
• Compliance with the Companies Act and Social Housing Act.
• SHRA accreditation: process and requirements.
• Ongoing reporting and performance monitoring.
• Consequences of non-compliance and deregistration.
• Practical exercise: drafting a registration application.

Day 3: Financial Management and Viability of SHIs

Objectives:
• Develop a sustainable business model for a social housing institution.
• Understand capital and operating funding sources.
• Manage rental income, subsidies, and cross-subsidisation.
• Prepare and interpret financial statements for SHIs.
• Apply financial ratios to assess viability.

Topics:
• Capital funding: government grants, loans, equity.
• Operating income: rentals, service charges, other revenue.
• Subsidy programmes: Restructuring Grant, Institutional Subsidy.
• Financial sustainability: break-even analysis and cash flow.
• Budgeting and financial planning.
• Financial reporting: income statement, balance sheet, cash flow.
• Key performance indicators: vacancy rates, arrears, operating margin.
• Case study: financial modelling for a new SHI.

Day 4: Project Development and Asset Management

Objectives:
• Plan a social housing project from concept to completion.
• Manage the development lifecycle: feasibility, design, construction.
• Implement asset management strategies for long-term sustainability.
• Ensure compliance with building standards and regulations.
• Coordinate with contractors, consultants, and communities.

Topics:
• Project feasibility: site selection, market demand, costs.
• Development approvals: zoning, environmental, building plans.
• Procurement and contract management.
• Construction oversight and quality assurance.
• Handover and defects liability period.
• Asset management: maintenance planning, lifecycle costing.
• Energy efficiency and sustainability in social housing.
• Practical exercise: developing a project implementation plan.

Day 5: Tenant Management and Social Sustainability

Objectives:
• Develop tenant selection and allocation policies.
• Manage tenant relationships, leases, and disputes.
• Implement social and community development programmes.
• Promote financial inclusion and tenant empowerment.
• Monitor tenant satisfaction and retention.

Topics:
• Tenant eligibility: income criteria and waiting lists.
• Lease agreements: terms, rights, and obligations.
• Rent collection and arrears management.
• Handling complaints and dispute resolution.
• Community engagement and participation structures.
• Social programmes: skills training, health, youth activities.
• Tenant governance: resident associations.
• Measuring social impact and tenant satisfaction.

Day 6: Risk Management and Governance Best Practices

Objectives:
• Identify and assess risks specific to social housing institutions.
• Develop risk mitigation strategies and internal controls.
• Ensure adherence to corporate governance principles (King IV).
• Prepare for audits and regulatory inspections.
• Establish a culture of transparency and accountability.

Topics:
• Risk categories: financial, operational, legal, reputational.
• Risk assessment tools: registers, heat maps.
• Internal controls: segregation of duties, authorisation limits.
• Governance frameworks: King IV application to SHIs.
• Board committees: audit, risk, social & ethics.
• Audit preparation: internal and external audits.
• Fraud prevention and whistleblowing mechanisms.
• Practical exercise: conducting a risk assessment.

Day 7: Strategic Planning and Integration

Objectives:
• Develop a strategic plan for a social housing institution.
• Align operations with national housing policy and SHRA requirements.
• Build partnerships with municipalities, banks, and NGOs.
• Plan for growth, scaling, and diversification.
• Present a comprehensive business plan for a new SHI.

Topics:
• Strategic planning process: vision, mission, goals.
• Environmental scan: PESTLE and SWOT analysis.
• Stakeholder engagement and partnerships.
• Funding strategies for expansion.
• Innovation in social housing: mixed-use, green building.
• Monitoring and evaluation frameworks.
• Final presentation: group business plan for a new SHI.
• Course wrap-up and feedback.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

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On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
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Mon 10 Aug 2026 Tue 18 Aug 2026 Pretoria, South Africa Winter 2026 $2,284 Register
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Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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