Services Cleaning, Domestic, Hiring, Property and Rescue Services

Real Estate Code of Conduct and Ethics Application Training

SAQA US 246737 | NQF 5 | Credits 6 | Duration 3 Days
From $967 per delegate

Description

This course equips real estate professionals with a thorough understanding of the Code of Conduct and ethical standards governing the South African property industry. Participants will learn to apply these principles in daily practice, fostering trust, transparency, and professionalism in all client interactions.

Learning Outcomes

  • Demonstrate knowledge of the legal and ethical framework of the Real Estate Code of Conduct.
  • Apply the Code of Conduct to real estate transactions and client relationships.
  • Evaluate ethical dilemmas and make decisions aligned with professional standards.
  • Implement procedures for handling complaints and disputes in accordance with the Code.
  • Analyze case studies to identify breaches of ethics and propose corrective actions.

Target Audience

This course is designed for estate agents, property practitioners, and aspiring real estate professionals who need to demonstrate compliance with the Real Estate Code of Conduct and uphold ethical standards in their work.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Foundations of Real Estate Ethics and Regulatory Framework

Objectives:
• Understand the purpose and scope of the Code of Conduct for estate agents.
• Identify key legislative requirements under the Property Practitioners Act.
• Recognize the roles of the Property Practitioners Regulatory Authority (PPRA) and the Estate Agency Affairs Board (EAAB).
• Distinguish between ethical obligations and legal compliance.
• Apply foundational ethical principles to simple scenarios.

Topics:
• Introduction to the Code of Conduct and its legal basis.
• Overview of the Property Practitioners Act 22 of 2019.
• Core ethical principles: honesty, integrity, transparency, and fairness.
• Duties of estate agents towards consumers, principals, and other agents.
• The role of the PPRA in enforcing the Code.
• Consequences of unethical conduct: fines, suspension, and deregistration.
• Case study: common ethical dilemmas in property transactions.

Day 2: Application of Ethical Standards in Property Transactions

Objectives:
• Apply the Code of Conduct to specific stages of a property transaction.
• Analyze disclosure requirements and fiduciary duties.
• Evaluate conflicts of interest and dual agency scenarios.
• Implement proper handling of client funds and trust accounts.
• Demonstrate understanding of fair housing practices and anti-discrimination.

Topics:
• Fiduciary duties: loyalty, confidentiality, and disclosure.
• Mandatory disclosures: defects, zoning, and property conditions.
• Conflict of interest: representation of multiple parties.
• Trust account management and financial integrity.
• Prohibition of unfair discrimination and promoting inclusivity.
• Ethical marketing and advertising practices.
• Handling complaints and disputes professionally.
• Practical exercises: drafting ethical disclosure statements.

Day 3: Advanced Ethics, Compliance, and Professional Practice

Objectives:
• Integrate ethical decision-making models into daily practice.
• Develop strategies for maintaining compliance with evolving regulations.
• Assess real-world ethical breaches and their resolutions.
• Create a personal code of conduct for professional growth.
• Prepare for PPRA inspections and audits.

Topics:
• Ethical decision-making frameworks: RIMS (Recognize, Interpret, Manage, Self-check).
• Case studies of PPRA disciplinary actions and outcomes.
• Continuous professional development (CPD) in ethics.
• Managing ethical risks in a digital environment (social media, online listings).
• Role-play: handling difficult client interactions ethically.
• Audit readiness: documentation and record-keeping.
• Developing an organizational ethics policy.
• Final assessment: scenario-based application.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Tue 08 Sep 2026 Thu 10 Sep 2026 Virtual Spring 2026 $967 Register
Mon 28 Sep 2026 Wed 30 Sep 2026 Virtual Spring 2026 $967 Register
Wed 21 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $967 Register
Tue 08 Dec 2026 Thu 10 Dec 2026 Virtual Summer 2026 $967 Register
Mon 11 Jan 2027 Wed 13 Jan 2027 Virtual Summer 2026 $967 Register
Wed 17 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $967 Register
Tue 02 Mar 2027 Thu 04 Mar 2027 Virtual Autumn 2027 $967 Register
Mon 08 Mar 2027 Wed 10 Mar 2027 Virtual Autumn 2027 $967 Register
Wed 17 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $967 Register
Tue 08 Jun 2027 Thu 10 Jun 2027 Virtual Winter 2027 $967 Register
Mon 28 Jun 2027 Wed 30 Jun 2027 Virtual Winter 2027 $967 Register
Wed 21 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $967 Register
Tue 07 Sep 2027 Thu 09 Sep 2027 Virtual Spring 2027 $967 Register
Mon 27 Sep 2027 Wed 29 Sep 2027 Virtual Spring 2027 $967 Register
Wed 20 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $967 Register
Tue 07 Dec 2027 Thu 09 Dec 2027 Virtual Summer 2027 $967 Register
Mon 27 Dec 2027 Wed 29 Dec 2027 Virtual Summer 2027 $967 Register
Wed 19 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $967 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Wed 12 Aug 2026 Pretoria, South Africa Winter 2026 $1,447 Register
Mon 10 Aug 2026 Wed 12 Aug 2026 Mauritius Winter 2026 $3,148 Register
Tue 11 Aug 2026 Thu 13 Aug 2026 Abu Dhabi, UAE Winter 2026 $4,552 Register
Tue 11 Aug 2026 Thu 13 Aug 2026 Cape Town, South Africa Winter 2026 $2,392 Register
Wed 12 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,230 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Wed 16 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,258 Register
Tue 06 Oct 2026 Thu 08 Oct 2026 Your Premises Spring 2026 $1,258 Register
Mon 26 Oct 2026 Wed 28 Oct 2026 Your Premises Spring 2026 $1,258 Register
Wed 16 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,258 Register
Tue 19 Jan 2027 Thu 21 Jan 2027 Your Premises Summer 2026 $1,258 Register
Mon 22 Feb 2027 Wed 24 Feb 2027 Your Premises Summer 2026 $1,258 Register
Wed 10 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Tue 16 Mar 2027 Thu 18 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Mon 22 Mar 2027 Wed 24 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Wed 16 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,258 Register
Tue 06 Jul 2027 Thu 08 Jul 2027 Your Premises Winter 2027 $1,258 Register
Mon 26 Jul 2027 Wed 28 Jul 2027 Your Premises Winter 2027 $1,258 Register
Wed 15 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,258 Register
Tue 05 Oct 2027 Thu 07 Oct 2027 Your Premises Spring 2027 $1,258 Register
Mon 25 Oct 2027 Wed 27 Oct 2027 Your Premises Spring 2027 $1,258 Register
Wed 15 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,258 Register
Tue 04 Jan 2028 Thu 06 Jan 2028 Your Premises Summer 2027 $1,258 Register
Mon 24 Jan 2028 Wed 26 Jan 2028 Your Premises Summer 2027 $1,258 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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