Services Transport, Operations and Logistics

Road Transport Marketing Strategy Development And Management Training

SAQA US 113856 | NQF 5 | Credits 13 | Duration 10 Days
From $1,933 per delegate

Description

This course equips learners with the skills to develop and manage marketing strategies specifically for the road transport industry. Participants will learn to analyze market trends, design strategic plans, and implement effective marketing campaigns that drive business growth in the transport sector.

Learning Outcomes

  • Analyze the road transport market environment to identify opportunities and threats.
  • Design a comprehensive marketing strategy aligned with organizational goals.
  • Implement marketing plans using appropriate tools and techniques.
  • Evaluate the effectiveness of marketing strategies and adjust as needed.
  • Demonstrate ability to manage marketing resources and budgets effectively.
  • Apply ethical marketing practices within the transport industry.

Target Audience

This course is designed for marketing managers, transport business owners, and professionals involved in strategic marketing within the road transport industry.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Introduction to Road Transport Marketing

Objectives:
• Understand the role of marketing in the road transport industry
• Identify key stakeholders and market segments
• Recognize regulatory and economic factors influencing transport marketing

Topics:
• Overview of the South African road transport sector
• Marketing fundamentals applied to transport services
• Market segmentation and target audience identification
• Regulatory environment: SAQA, NQF, and transport legislation

Day 2: Market Research and Analysis for Transport

Objectives:
• Apply market research methods specific to transport
• Analyze competitor strategies and market trends
• Use data to identify opportunities and threats

Topics:
• Primary and secondary research techniques
• SWOT analysis for transport companies
• Competitor analysis and benchmarking
• Identifying customer needs and service gaps

Day 3: Developing a Transport Marketing Strategy

Objectives:
• Formulate marketing objectives aligned with business goals
• Develop a strategic marketing plan for road transport
• Integrate branding and positioning strategies

Topics:
• Setting SMART marketing objectives
• Strategic planning frameworks (e.g., Ansoff Matrix)
• Branding and positioning in transport
• Budgeting and resource allocation

Day 4: Marketing Mix for Road Transport Services

Objectives:
• Adapt the 7Ps marketing mix to transport services
• Design service packages and pricing strategies
• Plan distribution and promotional channels

Topics:
• Product: service design and differentiation
• Price: cost-based and value-based pricing
• Place: distribution networks and partnerships
• Promotion: advertising, sales promotion, public relations
• People, Process, Physical evidence in transport

Day 5: Customer Relationship Management in Transport

Objectives:
• Implement CRM strategies to retain clients
• Manage customer service and complaints effectively
• Use technology to enhance customer experience

Topics:
• CRM systems and software
• Building long-term customer loyalty
• Handling complaints and service recovery
• Measuring customer satisfaction

Day 6: Digital Marketing for Transport Companies

Objectives:
• Leverage digital channels for transport marketing
• Develop a social media and content strategy
• Measure digital marketing ROI

Topics:
• Website optimization and SEO
• Social media platforms for B2B and B2C
• Email marketing and online advertising
• Analytics and KPIs

Day 7: Sales Techniques and Negotiation in Transport

Objectives:
• Apply consultative selling techniques
• Negotiate contracts with clients and partners
• Manage sales pipelines and closing deals

Topics:
• Sales process for transport services
• Consultative selling and value proposition
• Negotiation strategies and tactics
• Sales forecasting and performance tracking

Day 8: Legal and Ethical Considerations in Transport Marketing

Objectives:
• Understand legal requirements for marketing communications
• Apply ethical marketing practices
• Ensure compliance with transport industry regulations

Topics:
• Advertising standards and consumer protection
• Data privacy and POPIA compliance
• Ethical issues in transport marketing
• Contractual obligations and liability

Day 9: Monitoring, Evaluation, and Adjustment of Marketing Plans

Objectives:
• Develop metrics to evaluate marketing effectiveness
• Conduct marketing audits and reviews
• Adjust strategies based on performance data

Topics:
• Key performance indicators (KPIs) for transport marketing
• Marketing audit process
• Feedback loops and continuous improvement
• Reporting to stakeholders

Day 10: Capstone Project and Course Integration

Objectives:
• Synthesize all course content into a comprehensive marketing plan
• Present and defend the plan to peers
• Receive feedback and refine strategies

Topics:
• Capstone project: develop a full marketing strategy for a transport company
• Presentation skills and pitching
• Peer review and constructive feedback
• Final assessment and course wrap-up

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Wed 09 Sep 2026 Tue 22 Sep 2026 Virtual Spring 2026 $1,933 Register
Tue 29 Sep 2026 Mon 12 Oct 2026 Virtual Spring 2026 $1,933 Register
Mon 19 Oct 2026 Fri 30 Oct 2026 Virtual Spring 2026 $1,933 Register
Mon 07 Dec 2026 Fri 18 Dec 2026 Virtual Summer 2026 $1,933 Register
Fri 15 Jan 2027 Thu 28 Jan 2027 Virtual Summer 2026 $1,933 Register
Thu 18 Feb 2027 Wed 03 Mar 2027 Virtual Summer 2026 $1,933 Register
Wed 03 Mar 2027 Tue 16 Mar 2027 Virtual Autumn 2027 $1,933 Register
Tue 09 Mar 2027 Mon 22 Mar 2027 Virtual Autumn 2027 $1,933 Register
Mon 15 Mar 2027 Fri 26 Mar 2027 Virtual Autumn 2027 $1,933 Register
Fri 11 Jun 2027 Thu 24 Jun 2027 Virtual Winter 2027 $1,933 Register
Thu 01 Jul 2027 Wed 14 Jul 2027 Virtual Winter 2027 $1,933 Register
Wed 21 Jul 2027 Tue 03 Aug 2027 Virtual Winter 2027 $1,933 Register
Tue 07 Sep 2027 Mon 20 Sep 2027 Virtual Spring 2027 $1,933 Register
Mon 27 Sep 2027 Fri 08 Oct 2027 Virtual Spring 2027 $1,933 Register
Fri 22 Oct 2027 Thu 04 Nov 2027 Virtual Spring 2027 $1,933 Register
Mon 06 Dec 2027 Fri 17 Dec 2027 Virtual Summer 2027 $1,933 Register
Fri 31 Dec 2027 Thu 13 Jan 2028 Virtual Summer 2027 $1,933 Register
Thu 20 Jan 2028 Wed 02 Feb 2028 Virtual Summer 2027 $1,933 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 494 sessions across 26 venues
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Fri 07 Aug 2026 Thu 20 Aug 2026 Pretoria, South Africa Winter 2026 $2,900 Register
Fri 07 Aug 2026 Thu 20 Aug 2026 Lagos, Nigeria Winter 2026 $6,194 Register
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Tue 11 Aug 2026 Mon 24 Aug 2026 Cape Town, South Africa Winter 2026 $4,790 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
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Thu 17 Sep 2026 Wed 30 Sep 2026 Your Premises Spring 2026 $2,511 Register
Wed 07 Oct 2026 Tue 20 Oct 2026 Your Premises Spring 2026 $2,511 Register
Tue 27 Oct 2026 Mon 09 Nov 2026 Your Premises Spring 2026 $2,511 Register
Tue 15 Dec 2026 Mon 28 Dec 2026 Your Premises Summer 2026 $2,511 Register
Mon 18 Jan 2027 Fri 29 Jan 2027 Your Premises Summer 2026 $2,511 Register
Fri 26 Feb 2027 Thu 11 Mar 2027 Your Premises Summer 2026 $2,511 Register
Thu 11 Mar 2027 Wed 24 Mar 2027 Your Premises Autumn 2027 $2,511 Register
Wed 17 Mar 2027 Tue 30 Mar 2027 Your Premises Autumn 2027 $2,511 Register
Tue 23 Mar 2027 Mon 05 Apr 2027 Your Premises Autumn 2027 $2,511 Register
Mon 14 Jun 2027 Fri 25 Jun 2027 Your Premises Winter 2027 $2,511 Register
Fri 09 Jul 2027 Thu 22 Jul 2027 Your Premises Winter 2027 $2,511 Register
Thu 29 Jul 2027 Wed 11 Aug 2027 Your Premises Winter 2027 $2,511 Register
Wed 15 Sep 2027 Tue 28 Sep 2027 Your Premises Spring 2027 $2,511 Register
Tue 05 Oct 2027 Mon 18 Oct 2027 Your Premises Spring 2027 $2,511 Register
Mon 25 Oct 2027 Fri 05 Nov 2027 Your Premises Spring 2027 $2,511 Register
Tue 14 Dec 2027 Mon 27 Dec 2027 Your Premises Summer 2027 $2,511 Register
Mon 03 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $2,511 Register
Fri 28 Jan 2028 Thu 10 Feb 2028 Your Premises Summer 2027 $2,511 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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