Services Transport, Operations and Logistics

Routing And Scheduling Management Monitoring Techniques Training

SAQA US 113854 | NQF 5 | Credits 14 | Duration 11 Days
From $2,074 per delegate

Description

This course equips learners with the techniques to monitor and improve routing and scheduling management processes. It focuses on applying monitoring tools, analyzing performance data, and implementing corrective actions to enhance operational efficiency. Participants will gain the skills to ensure timely deliveries and optimal resource utilization.

Learning Outcomes

  • Apply monitoring techniques to track routing and scheduling performance against set standards.
  • Analyze routing and scheduling data to identify deviations and inefficiencies.
  • Evaluate the effectiveness of current routing and scheduling strategies using key performance indicators.
  • Implement corrective actions to improve routing and scheduling outcomes.
  • Demonstrate the ability to compile monitoring reports for management decision-making.
  • Design a monitoring plan for routing and scheduling processes.

Target Audience

This course is designed for logistics managers, fleet supervisors, and operations planners responsible for routing and scheduling in transport and distribution environments.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Introduction to Routing and Scheduling Management

Objectives:
• Understand the fundamentals of routing and scheduling in logistics
• Identify key components of route planning and schedule optimisation
• Recognise the importance of monitoring techniques in operational efficiency
• Differentiate between static and dynamic routing approaches

Topics:
• Overview of routing and scheduling in supply chain management
• Core concepts: nodes, arcs, and network design
• Types of routing problems (VRP, TSP)
• Role of monitoring in performance management
• Introduction to key performance indicators (KPIs) for routing

Day 2: Route Planning Fundamentals

Objectives:
• Apply basic route planning methods
• Use distance and time matrices for route design
• Evaluate constraints such as time windows and vehicle capacity
• Understand the impact of geography on routing decisions

Topics:
• Route construction heuristics (nearest neighbour, insertion)
• Time window constraints and service level agreements
• Vehicle capacity and load balancing
• Manual route planning exercises
• Introduction to route optimisation software

Day 3: Scheduling Principles and Techniques

Objectives:
• Explain the principles of effective scheduling
• Create schedules that balance resources and demand
• Identify common scheduling conflicts and resolution strategies
• Use Gantt charts and timelines for visual scheduling

Topics:
• Scheduling theory: precedence, resource allocation
• Types of schedules: fixed, flexible, and real-time
• Tools for scheduling: Gantt charts, spreadsheets
• Managing driver hours and regulatory compliance
• Case study: scheduling a distribution fleet

Day 4: Monitoring Techniques Overview

Objectives:
• Describe various monitoring techniques used in routing and scheduling
• Understand the role of telematics and GPS tracking
• Interpret real-time data for decision making
• Identify exceptions and deviations from planned routes

Topics:
• GPS tracking and geofencing
• Telematics systems: data collection and analysis
• Real-time monitoring dashboards
• Exception management: delays, route deviations
• Key metrics: on-time delivery, fuel consumption

Day 5: Data Analysis for Performance Monitoring

Objectives:
• Analyse routing and scheduling data to identify trends
• Use statistical methods to evaluate performance
• Create reports and visualisations for management
• Apply root cause analysis to performance issues

Topics:
• Data sources: ERP, TMS, telematics
• Descriptive and diagnostic analytics
• Visualisation tools (charts, heat maps)
• Performance dashboards and scorecards
• Root cause analysis techniques

Day 6: Optimisation Models and Algorithms

Objectives:
• Understand optimisation models for routing and scheduling
• Apply linear programming to simple problems
• Recognise the limitations of optimisation in real-world scenarios
• Evaluate trade-offs between cost and service level

Topics:
• Introduction to linear programming and integer programming
• Vehicle routing problem (VRP) formulations
• Metaheuristics: genetic algorithms, simulated annealing
• Sensitivity analysis and scenario planning
• Software tools for optimisation

Day 7: Technology and Systems Integration

Objectives:
• Identify technologies that support routing and scheduling monitoring
• Understand integration of TMS with other business systems
• Evaluate benefits and challenges of automation
• Discuss cybersecurity considerations in logistics systems

Topics:
• Transportation Management Systems (TMS) features
• Integration with ERP, WMS, and telematics
• Automation: route optimisation, dispatching
• Cloud-based vs on-premise solutions
• Data security and privacy in logistics

Day 8: Advanced Monitoring: Predictive and Prescriptive Analytics

Objectives:
• Apply predictive analytics to forecast routing demands
• Use prescriptive analytics to recommend optimal actions
• Understand machine learning applications in logistics
• Interpret model outputs for continuous improvement

Topics:
• Predictive analytics: demand forecasting, traffic prediction
• Prescriptive analytics: what-if analysis
• Machine learning for dynamic routing
• Model validation and deployment
• Case study: predictive maintenance scheduling

Day 9: Compliance, Safety, and Risk Management

Objectives:
• Identify regulatory requirements affecting routing and scheduling
• Implement safety monitoring techniques
• Assess and mitigate operational risks
• Ensure compliance with labour and transport laws

Topics:
• South African transport regulations (NRTA, AARTO)
• Driver fatigue management and hours of service
• Vehicle inspection and maintenance scheduling
• Risk assessment frameworks
• Incident reporting and analysis

Day 10: Continuous Improvement and Best Practices

Objectives:
• Apply continuous improvement methodologies to routing and scheduling
• Benchmark performance against industry standards
• Develop action plans for improvement
• Foster a culture of data-driven decision making

Topics:
• Lean and Six Sigma in logistics
• Benchmarking KPIs
• Root cause corrective actions
• Change management for process improvement
• Best practices in route optimisation

Day 11: Capstone Project and Course Review

Objectives:
• Integrate all course concepts into a comprehensive project
• Present a routing and scheduling monitoring plan
• Critique peer projects and receive feedback
• Reflect on learning and identify areas for further development

Topics:
• Capstone project: design a monitoring system for a case study
• Presentation and peer review
• Course summary and key takeaways
• Assessment and certification
• Q&A session

Practicals

28 hours of practicals To be conducted online or on-campus or in-house
Overview

The practicals component provides hands-on experience with route planning software, telematics data analysis, and simulation tools. Learners will apply monitoring techniques to real-world scenarios, reinforcing theoretical concepts and building competence in using industry-standard systems.

Practical Activities
  • Practical 1: Route Planning with Software — Learners use a TMS or route planning tool to design optimal routes for a given set of orders, considering time windows and vehicle capacity. (8h)
  • Practical 2: Telematics Data Analysis — Learners access a telematics dashboard, extract key performance data, and identify exceptions such as idling, speeding, and route deviations. (8h)
  • Practical 3: Simulation and Optimisation — Using a simulation tool, learners model a distribution network and test different routing strategies to minimise costs while meeting service levels. (6h)
  • Practical 4: Capstone Practical Integration — Learners work in teams to design a complete monitoring solution for a case study, integrating route planning, telematics, and analytics. (6h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
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Mon 17 Jan 2028 Mon 31 Jan 2028 Virtual Summer 2027 $2,074 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 506 sessions across 26 venues
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In-House training — we bring the trainer to your organisation, tailored to your team.
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Wed 05 Jan 2028 Wed 19 Jan 2028 Your Premises Summer 2027 $2,695 Register
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Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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