Business Information Flow Control Training

Learning Outcomes

• Analyze the information needs of a business unit to determine appropriate flow controls.
• Design a system to control the flow of information within a business unit.
• Implement procedures to manage the storage, retrieval, and distribution of information.
• Evaluate the effectiveness of information flow controls and recommend improvements.
• Apply relevant legislation and organisational policies to information management.
• Demonstrate the ability to monitor and report on information flow in a business unit.

Target Audience

This course is designed for supervisors, team leaders, and managers responsible for managing information in a business unit. It is also suitable for administrative professionals seeking to enhance their information management skills.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Practical sessions are integral to this course as they enable learners to apply information flow mapping, control design, and workflow automation in simulated business scenarios. Through hands-on exercises, learners gain confidence in using tools and techniques to improve real-world information flows.

Practical Activities

• Process Mapping Exercise — Learners map a current information flow (e.g., leave approval or purchase requisition) using swimlane diagrams and identify bottlenecks. (4h)
• Control Design Workshop — Using the mapped process, learners design preventive, detective, and corrective controls and create an authorisation matrix. (4h)
• Workflow Automation Simulation — Learners configure a simple approval workflow in a low-code platform (e.g., Power Automate or a sandbox ERP) and test it. (4h)
• Audit and Improvement Plan — Learners audit a sample information flow against a checklist, then propose a continuous improvement plan. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.