Services Wholesale and Retail

Buying Merchandise for Wholesale and Retail Outlets Training

SAQA US 252271 | NQF 5 | Credits 15 | Duration 12 Days
From $2,214 per delegate

Description

This course equips learners with the knowledge and skills to effectively buy merchandise for wholesale and retail outlets. It covers the entire procurement process from identifying stock needs to negotiating with suppliers and managing inventory. By the end, learners will be able to make informed purchasing decisions that optimize profitability and customer satisfaction.

Learning Outcomes

  • Apply principles of merchandise buying to select appropriate products for a wholesale or retail outlet.
  • Analyze supplier offers and negotiate terms to secure the best value for the business.
  • Evaluate inventory levels and sales data to determine optimal stock quantities and reorder points.
  • Demonstrate the ability to compile purchase orders and manage the procurement cycle efficiently.
  • Implement stock control procedures to minimize shrinkage and ensure product availability.

Target Audience

This course is ideal for retail and wholesale buyers, purchasing managers, small business owners, and anyone responsible for stock procurement in a commercial outlet.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Introduction to Wholesale and Retail Buying

Objectives:
• Understand the role of a buyer in wholesale and retail environments
• Identify key differences between wholesale and retail buying
• Recognise the importance of market research in buying decisions

Topics:
• Overview of the wholesale and retail industry in South Africa
• The buying function: responsibilities and competencies
• Wholesale vs. retail: distinct buying processes
• Introduction to market research methods
• Ethical considerations in buying

Day 2: Product Knowledge and Assortment Planning

Objectives:
• Develop product knowledge to make informed buying decisions
• Apply assortment planning principles to meet customer demand
• Analyse product life cycles and seasonality

Topics:
• Product categories and classification systems
• Sources of product information
• Assortment planning: width, depth, and balance
• Product life cycle stages and buying implications
• Seasonal buying cycles in South Africa

Day 3: Supplier Identification and Evaluation

Objectives:
• Identify potential suppliers through various channels
• Evaluate suppliers based on quality, cost, and reliability
• Understand the importance of supplier diversity

Topics:
• Supplier sourcing: trade shows, directories, online platforms
• Supplier evaluation criteria: quality, price, delivery, service
• Supplier audits and site visits
• B-BBEE and local procurement considerations
• Building a supplier database

Day 4: Negotiation Skills and Techniques

Objectives:
• Apply negotiation strategies to achieve favourable terms
• Understand the dynamics of buyer-supplier negotiations
• Use communication skills to build long-term relationships

Topics:
• Principles of negotiation: BATNA, ZOPA, and concessions
• Negotiation preparation: setting objectives and limits
• Tactics and counter-tactics in buying negotiations
• Cultural considerations in South African negotiations
• Role-play negotiation scenarios

Day 5: Contracts and Legal Aspects

Objectives:
• Understand key contractual terms in buying agreements
• Recognise legal obligations and rights of buyers
• Apply knowledge of consumer protection laws

Topics:
• Elements of a valid contract
• Common clauses: delivery, payment, warranties, penalties
• Consumer Protection Act (CPA) implications for buyers
• Dispute resolution mechanisms
• Contract management and record keeping

Day 6: Inventory Management and Stock Control

Objectives:
• Apply inventory management techniques to optimise stock levels
• Use stock control systems to prevent overstocking and stockouts
• Understand the financial impact of inventory decisions

Topics:
• Inventory types: raw materials, WIP, finished goods
• Stock control methods: EOQ, JIT, ABC analysis
• Inventory turnover and days of inventory
• Stocktaking procedures and cycle counts
• Inventory valuation methods (FIFO, weighted average)

Day 7: Pricing Strategies and Margin Analysis

Objectives:
• Determine appropriate pricing strategies for wholesale and retail
• Calculate margins and markups accurately
• Analyse the impact of pricing on profitability

Topics:
• Pricing objectives and strategies: cost-plus, value-based, competitive
• Margin vs. markup: definitions and calculations
• Break-even analysis for buying decisions
• Promotional pricing and markdowns
• Price elasticity and demand forecasting

Day 8: Demand Forecasting and Buying Budgets

Objectives:
• Apply forecasting methods to predict customer demand
• Develop buying budgets aligned with sales targets
• Adjust forecasts based on market trends

Topics:
• Quantitative forecasting: time series, regression
• Qualitative forecasting: expert opinion, market research
• Seasonal demand patterns in South Africa
• Creating a buying plan and open-to-buy budget
• Variance analysis and budget adjustments

Day 9: Category Management and Retail Math

Objectives:
• Understand category management principles
• Use retail math to analyse performance
• Optimise product mix for profitability

Topics:
• Category management: definition and process
• Role of the buyer in category teams
• Retail math: sell-through, gross margin return on investment (GMROI)
• Product mix optimisation: SKU rationalisation
• Category performance reviews

Day 10: International Buying and Import Procedures

Objectives:
• Understand the complexities of international sourcing
• Navigate import regulations and customs procedures
• Manage currency risk and international logistics

Topics:
• Reasons for international buying
• Incoterms and their implications
• Customs clearance, duties, and taxes in South Africa
• Currency fluctuations and hedging strategies
• International supplier communication and lead times

Day 11: Technology in Buying and E-commerce

Objectives:
• Leverage technology to streamline buying processes
• Understand the impact of e-commerce on buying
• Use data analytics for informed decision-making

Topics:
• Buying software: ERP, procurement systems
• E-commerce platforms and omnichannel buying
• Big data and analytics in demand forecasting
• Electronic data interchange (EDI) with suppliers
• Cybersecurity considerations in online transactions

Day 12: Capstone Project and Course Review

Objectives:
• Integrate all learning into a comprehensive buying plan
• Present and defend buying decisions
• Reflect on key course takeaways and next steps

Topics:
• Capstone project: develop a buying plan for a product category
• Presentation skills and stakeholder communication
• Peer and facilitator feedback
• Course review and knowledge consolidation
• Action plan for applying learning in the workplace

Practicals

40 hours of practicals To be conducted online or on-campus or in-house
Overview

Practicals are essential for this course as they provide hands-on experience in supplier negotiation, inventory simulation, and buying plan development. Learners apply theoretical concepts in realistic scenarios to build confidence and competence.

Practical Activities
  • Supplier Negotiation Simulation — Learners participate in role-play negotiations with simulated suppliers to secure favourable terms for a product range. (8h)
  • Inventory Management Exercise — Using a stock control simulation, learners manage inventory levels, place orders, and analyse stock turnover. (8h)
  • Buying Plan Development — Learners develop a comprehensive buying plan for a selected product category, including assortment, supplier sourcing, pricing, and budget. (16h)
  • Import Documentation Workshop — Learners complete sample import documentation, including pro forma invoices, bills of lading, and customs declarations. (8h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

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Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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