Cold Chain Management in Wholesale and Retail Training

Learning Outcomes

• Demonstrate understanding of cold chain principles and their application in wholesale and retail units.
• Implement procedures to monitor and control temperature conditions throughout the cold chain.
• Analyze risks and apply corrective actions to prevent cold chain breaches.
• Evaluate compliance with relevant legislation, standards, and organizational policies.
• Coordinate cold chain activities with internal and external stakeholders.
• Maintain records and documentation to ensure traceability and accountability.

Target Audience

This course is designed for supervisors, managers, and team leaders in wholesale and retail environments who are responsible for cold chain operations, including receiving, storage, and distribution of perishable goods.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

Hands-on practical sessions allow learners to apply cold chain principles in simulated scenarios, including temperature monitoring, equipment operation, and corrective actions. These exercises reinforce theoretical knowledge and build competence in real-world cold chain management.

Practical Activities

• Practical 1: Temperature Monitoring and Data Logging — Learners use thermometers and data loggers to measure and record temperatures in a simulated cold storage environment. (2h)
• Practical 2: Cold Storage Operations and Stock Rotation — Learners practice proper stacking, airflow management, and FIFO/FEFO stock rotation in a mock cold room. (2h)
• Practical 3: Cold Chain Risk Assessment and HACCP — Learners conduct a risk assessment on a simulated cold chain scenario and develop a HACCP plan for a critical control point. (2h)
• Practical 4: Cold Chain Audit Simulation — Learners participate in a mock audit, reviewing documentation and inspecting cold chain processes against compliance standards. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.