Services Wholesale and Retail

Competitor Strategy Research and Analysis Training

SAQA US 252239 | NQF 5 | Credits 12 | Duration 9 Days
From $1,798 per delegate

Description

This course equips learners with the skills to systematically research and analyse competitor strategies within a specific industry or market context. Participants will learn to identify key competitors, gather relevant data, and apply analytical frameworks to interpret competitive behaviour. The aim is to enable informed strategic decision-making that enhances organisational competitiveness.

Learning Outcomes

  • Apply appropriate research methodologies to gather data on competitor strategies.
  • Analyse competitor strengths, weaknesses, opportunities, and threats using SWOT and other frameworks.
  • Evaluate the impact of competitor actions on the organisation's market position.
  • Design a competitor profile report that synthesises findings and recommends strategic responses.
  • Implement ethical and legal guidelines in competitor research and analysis.
  • Demonstrate the ability to present competitor analysis findings to stakeholders.

Target Audience

This course is designed for managers, business analysts, marketing professionals, and entrepreneurs who need to conduct competitor analysis to support strategic planning and business growth.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to Competitor Strategy Research

Objectives:
• Define competitor strategy research and its importance in business planning.
• Identify key concepts: competitive advantage, market positioning, and strategic intent.
• Differentiate between primary and secondary research methods.
• Understand ethical considerations in competitor research.
• Recognise the role of competitor analysis in strategic decision-making.

Topics:
• What is competitor strategy research?
• The competitive landscape: industry, market, and competitors.
• Types of competitors: direct, indirect, potential.
• Ethical boundaries and legal compliance.
• Overview of research methodologies.
• Linking competitor research to organisational strategy.

Day 2: Research Planning and Data Sources

Objectives:
• Develop a research plan aligned with business objectives.
• Identify primary and secondary data sources for competitor intelligence.
• Evaluate reliability and validity of information sources.
• Understand data collection techniques: surveys, interviews, observation.
• Create a data collection schedule.

Topics:
• Structuring a competitor research plan.
• Secondary data sources: annual reports, press releases, industry reports.
• Primary data sources: customer feedback, supplier insights, trade shows.
• Online tools: social media, websites, databases.
• Data quality assessment.
• Planning for data triangulation.

Day 3: Competitor Identification and Profiling

Objectives:
• Identify key competitors in a given industry.
• Create detailed competitor profiles covering products, pricing, and positioning.
• Analyse competitor strengths and weaknesses using SWOT analysis.
• Map competitor market share and growth trends.
• Understand competitor segmentation and targeting strategies.

Topics:
• Techniques for identifying competitors.
• Building competitor profiles: products, services, customer base.
• SWOT analysis for competitors.
• Market share estimation methods.
• Competitor positioning maps.
• Analysing competitor marketing mix.

Day 4: Analysing Competitor Strategies

Objectives:
• Identify competitor strategic objectives and goals.
• Analyse competitive strategies: cost leadership, differentiation, focus.
• Understand competitor pricing and distribution strategies.
• Evaluate competitor promotional tactics and brand positioning.
• Assess competitor resource allocation and capabilities.

Topics:
• Strategic frameworks: Porter’s generic strategies.
• Pricing strategies and tactics.
• Distribution channel analysis.
• Promotional strategies: advertising, PR, digital marketing.
• Resource and capability assessment.
• Competitor innovation and R&D focus.

Day 5: Financial and Performance Analysis

Objectives:
• Interpret competitor financial statements and key ratios.
• Analyse revenue, profitability, and cost structures.
• Compare financial performance across competitors.
• Identify investment patterns and growth indicators.
• Use benchmarking to assess relative performance.

Topics:
• Reading income statements, balance sheets, cash flow.
• Key financial ratios: ROE, gross margin, liquidity.
• Trend analysis and year-on-year comparisons.
• Benchmarking against industry averages.
• Identifying financial red flags.
• Linking financial data to strategy.

Day 6: Market and Customer Analysis

Objectives:
• Conduct a market analysis to understand industry dynamics.
• Analyse customer segments and their preferences.
• Evaluate competitor customer service and satisfaction levels.
• Identify gaps in the market from competitor weaknesses.
• Use tools like Porter’s Five Forces and PESTLE analysis.

Topics:
• Industry analysis: Porter’s Five Forces.
• Macro-environment: PESTLE analysis.
• Customer segmentation and targeting by competitors.
• Customer satisfaction surveys and reviews.
• Social media sentiment analysis.
• Identifying unmet customer needs.

Day 7: Synthesising Findings and Strategic Insights

Objectives:
• Synthesise data from multiple sources into actionable insights.
• Develop competitor response profiles and scenarios.
• Identify opportunities and threats from competitor moves.
• Create a competitive intelligence report.
• Present findings in a clear, strategic format.

Topics:
• Data synthesis techniques.
• Scenario planning: best-case, worst-case, most likely.
• Competitor reaction modelling.
• Structuring a competitive intelligence report.
• Visualising data: dashboards, charts, matrices.
• Communicating insights to stakeholders.

Day 8: Strategy Formulation and Counter-Strategies

Objectives:
• Formulate competitive strategies based on research findings.
• Develop counter-strategies to competitor actions.
• Align competitive strategies with organisational objectives.
• Evaluate risks and potential outcomes of strategic options.
• Create an implementation roadmap for chosen strategies.

Topics:
• Strategy formulation: offensive vs. defensive moves.
• Counter-strategies: pre-emptive, reactive, collaborative.
• Resource allocation for competitive initiatives.
• Risk assessment and mitigation.
• Implementation planning: timelines, milestones, KPIs.
• Monitoring and adjusting strategies.

Day 9: Integration, Ethics, and Future Trends

Objectives:
• Integrate competitor strategy research into ongoing business processes.
• Understand ethical and legal boundaries in competitive intelligence.
• Explore future trends: AI, big data, and digital transformation.
• Develop a continuous competitor monitoring system.
• Review course learnings and apply to a real-world case study.

Topics:
• Embedding competitor intelligence in organisational culture.
• Ethics and compliance: SA law, intellectual property.
• Emerging technologies in competitor research.
• Building a competitive intelligence function.
• Case study: applying all concepts.
• Course wrap-up and assessment.

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
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Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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