Services Cleaning, Domestic, Hiring, Property and Rescue Services

Professional Toilet and Bathroom Cleaning Training

SAQA US 243206 | NQF 1 | Credits 6 | Duration 3 Days
From $967 per delegate

Description

This course equips cleaning staff and supervisors with the knowledge and skills to clean toilets and bathrooms effectively and hygienically in commercial, industrial, and public settings. It covers correct cleaning procedures, chemical handling, infection control, and waste management to ensure a safe and sanitary environment.

Learning Outcomes

  • Apply correct procedures for cleaning and disinfecting toilets, urinals, basins, and other bathroom fixtures.
  • Select and use appropriate cleaning chemicals and equipment safely and effectively.
  • Implement infection control measures to prevent cross-contamination and the spread of pathogens.
  • Demonstrate proper waste disposal and management of cleaning materials.
  • Evaluate cleaning outcomes against organizational hygiene standards and adjust methods as needed.

Target Audience

This course is designed for cleaning personnel, janitors, housekeeping staff, and supervisors responsible for maintaining hygiene in toilets and bathrooms in corporate offices, hospitals, hotels, schools, and public facilities.

Prerequisites

None — open enrollment. However, learners should be physically able to perform cleaning tasks.

Course Outline

Day 1: Principles of Professional Cleaning and Hygiene

Objectives:
• Understand the importance of professional cleaning in healthcare and hospitality settings
• Identify different types of soils, stains, and surfaces in bathrooms and toilets
• Explain the role of cleaning chemicals, their safe handling, and dilution ratios
• Describe the hierarchy of cleaning: from dry methods to wet methods
• Recognize personal protective equipment (PPE) requirements and safety protocols

Topics:
• Introduction to cleaning standards and unit standard requirements
• Types of soils (organic, inorganic) and surfaces (porous, non-porous)
• Cleaning chemicals: acids, alkalis, disinfectants, and sanitizers
• Color coding for cleaning equipment to prevent cross-contamination
• PPE selection and use: gloves, aprons, goggles, masks
• Manual handling and storage of cleaning chemicals
• Risk assessment and hazard identification in bathroom cleaning
• Waste management and disposal of cleaning materials

Day 2: Cleaning Techniques and Equipment for Toilets and Bathrooms

Objectives:
• Demonstrate correct cleaning procedures for toilets, urinals, basins, and showers
• Use appropriate cleaning tools and equipment effectively
• Apply disinfection protocols to ensure hygiene compliance
• Identify and address common cleaning challenges (e.g., limescale, mould)
• Explain the importance of dwell time and mechanical action

Topics:
• Step-by-step cleaning of toilet bowls, seats, and cisterns
• Cleaning urinals and surrounding areas
• Cleaning basins, taps, and mirrors
• Shower and bathtub cleaning: tiles, grout, and glass
• Floor cleaning: mopping, scrubbing, and drying techniques
• Use of mechanical equipment: scrubbers, steam cleaners, pressure washers
• Disinfection methods: chemical and thermal
• Dealing with stubborn stains: limescale, rust, mould removal

Day 3: Quality Assurance, Customer Service, and Practical Integration

Objectives:
• Apply inspection and quality control measures to ensure cleaning standards
• Understand customer expectations and service excellence in cleaning
• Develop a cleaning schedule and manage time effectively
• Demonstrate teamwork and communication during cleaning operations
• Compile a cleaning report and document work completed

Topics:
• Cleaning inspection checklists and quality audits
• Responding to customer feedback and complaints
• Time management and prioritization in cleaning tasks
• Environmental sustainability: reducing water and chemical usage
• Health and safety regulations: OHS Act and COSHH
• Team coordination and task allocation
• Record keeping and reporting
• Final assessment and course review

Practicals

12 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply cleaning techniques in a simulated or real bathroom environment. Under supervision, they practice using equipment, chemicals, and safety protocols to achieve industry standards.

Practical Activities
  • Chemical Handling and Dilution — Learners practice measuring, mixing, and diluting cleaning chemicals according to manufacturer instructions and safety data sheets. (2h)
  • Toilet and Urinal Cleaning — Learners clean and disinfect toilets and urinals following a step-by-step procedure, including bowl, seat, lid, and exterior surfaces. (3h)
  • Basin, Shower, and Mirror Cleaning — Learners clean basins, taps, showers, and mirrors, focusing on streak-free finishes and removal of soap scum and mould. (3h)
  • Floor Cleaning and Final Inspection — Learners clean bathroom floors using appropriate mopping or scrubbing techniques, then conduct a quality inspection. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Wed 09 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $967 Register
Tue 29 Sep 2026 Thu 01 Oct 2026 Virtual Spring 2026 $967 Register
Mon 19 Oct 2026 Wed 21 Oct 2026 Virtual Spring 2026 $967 Register
Wed 09 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $967 Register
Tue 12 Jan 2027 Thu 14 Jan 2027 Virtual Summer 2026 $967 Register
Mon 15 Feb 2027 Wed 17 Feb 2027 Virtual Summer 2026 $967 Register
Wed 03 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $967 Register
Tue 09 Mar 2027 Thu 11 Mar 2027 Virtual Autumn 2027 $967 Register
Mon 15 Mar 2027 Wed 17 Mar 2027 Virtual Autumn 2027 $967 Register
Wed 09 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $967 Register
Tue 29 Jun 2027 Thu 01 Jul 2027 Virtual Winter 2027 $967 Register
Mon 19 Jul 2027 Wed 21 Jul 2027 Virtual Winter 2027 $967 Register
Wed 08 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $967 Register
Tue 28 Sep 2027 Thu 30 Sep 2027 Virtual Spring 2027 $967 Register
Mon 18 Oct 2027 Wed 20 Oct 2027 Virtual Spring 2027 $967 Register
Wed 08 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $967 Register
Tue 28 Dec 2027 Thu 30 Dec 2027 Virtual Summer 2027 $967 Register
Mon 17 Jan 2028 Wed 19 Jan 2028 Virtual Summer 2027 $967 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Wed 12 Aug 2026 Durban, South Africa Winter 2026 $2,230 Register
Mon 10 Aug 2026 Wed 12 Aug 2026 Dubai, UAE Winter 2026 $4,552 Register
Tue 11 Aug 2026 Thu 13 Aug 2026 Pretoria, South Africa Winter 2026 $1,447 Register
Tue 11 Aug 2026 Thu 13 Aug 2026 Mauritius Winter 2026 $3,148 Register
Wed 12 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $4,552 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Wed 16 Sep 2026 Your Premises Spring 2026 $1,258 Register
Wed 07 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,258 Register
Tue 27 Oct 2026 Thu 29 Oct 2026 Your Premises Spring 2026 $1,258 Register
Mon 14 Dec 2026 Wed 16 Dec 2026 Your Premises Summer 2026 $1,258 Register
Wed 20 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,258 Register
Tue 23 Feb 2027 Thu 25 Feb 2027 Your Premises Summer 2026 $1,258 Register
Mon 08 Mar 2027 Wed 10 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Wed 17 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Tue 23 Mar 2027 Thu 25 Mar 2027 Your Premises Autumn 2027 $1,258 Register
Mon 14 Jun 2027 Wed 16 Jun 2027 Your Premises Winter 2027 $1,258 Register
Wed 07 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,258 Register
Tue 27 Jul 2027 Thu 29 Jul 2027 Your Premises Winter 2027 $1,258 Register
Mon 13 Sep 2027 Wed 15 Sep 2027 Your Premises Spring 2027 $1,258 Register
Wed 06 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,258 Register
Tue 26 Oct 2027 Thu 28 Oct 2027 Your Premises Spring 2027 $1,258 Register
Mon 13 Dec 2027 Wed 15 Dec 2027 Your Premises Summer 2027 $1,258 Register
Wed 05 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,258 Register
Tue 25 Jan 2028 Thu 27 Jan 2028 Your Premises Summer 2027 $1,258 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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