Employee Performance Enhancement Strategies Training

Learning Outcomes

• Apply performance enhancement models to identify and address performance gaps
• Analyze employee performance data to determine root causes of underperformance
• Design individualized performance improvement plans aligned with organizational goals
• Implement coaching and feedback techniques to motivate and develop employees
• Evaluate the effectiveness of performance enhancement strategies using defined metrics
• Demonstrate ethical and fair practices in managing employee performance

Target Audience

This course is designed for supervisors, team leaders, and managers who are responsible for managing the performance of individuals or teams in a corporate or organizational setting.

Prerequisites

None — open enrollment. However, participants should have some supervisory or management experience.

Course Outline

Practicals

Overview

The practicals provide supervised practice in setting performance goals, conducting coaching and feedback sessions, performing mock appraisals, and developing performance improvement plans. These hands-on activities ensure learners can apply theoretical concepts to real-world scenarios.

Practical Activities

• Goal Setting and Performance Contracting — Learners draft SMART goals and performance standards for a given job role, then create a performance contract. (4h)
• Coaching and Feedback Role-Play — Learners practice conducting coaching sessions using the GROW model and delivering constructive feedback in pairs. (4h)
• Mock Performance Appraisal — Learners conduct a simulated performance review using provided case materials, including completing an appraisal form and holding a meeting. (4h)
• Developing a Performance Improvement Plan — Learners analyze a case of underperformance and create a comprehensive PIP, including objectives, support measures, and timeline. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.