Agriculture and Nature Conservation Secondary Agriculture

Laboratory Process Optimisation And Efficiency Improvement Training

SAQA US 114301 | NQF 5 | Credits 16 | Duration 13 Days
From $2,349 per delegate

Description

This course equips laboratory professionals with the skills to identify inefficiencies and implement process improvements in a laboratory environment. Participants will learn to apply lean principles, analyse workflows, and design optimisation strategies to enhance productivity and quality. The training ensures alignment with industry standards and regulatory requirements.

Learning Outcomes

  • Apply lean and six sigma methodologies to identify waste and inefficiencies in laboratory processes.
  • Analyse current laboratory workflows using process mapping and data analysis techniques.
  • Evaluate the impact of proposed changes on quality, turnaround time, and resource utilisation.
  • Design optimisation strategies that balance efficiency with compliance and quality standards.
  • Implement improvement initiatives and monitor their effectiveness using key performance indicators.
  • Demonstrate continuous improvement culture through root cause analysis and corrective action planning.

Target Audience

Laboratory managers, supervisors, technicians, and quality assurance personnel seeking to improve operational efficiency and drive continuous improvement in laboratory settings.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to Laboratory Process Optimisation

Objectives:
• Define process optimisation and its importance in laboratory settings
• Identify key performance indicators (KPIs) for laboratory processes
• Understand the role of efficiency in quality management systems
• Recognise common inefficiencies in laboratory workflows
• Outline the course structure and assessment criteria

Topics:
• Overview of laboratory process optimisation
• Key performance indicators (KPIs) and metrics
• Introduction to lean laboratory principles
• Common inefficiencies: bottlenecks, rework, delays
• Quality management systems (ISO 15189, ISO 17025)

Day 2: Lean Principles and Waste Reduction

Objectives:
• Understand the seven wastes (Muda) in laboratory processes
• Apply 5S methodology for workplace organisation
• Use value stream mapping to identify waste
• Develop strategies to eliminate non-value-added activities
• Implement standardised work procedures

Topics:
• The seven wastes in laboratories
• 5S: Sort, Set in order, Shine, Standardise, Sustain
• Value stream mapping (VSM) basics
• Standard work and visual management
• Kaizen: continuous improvement culture

Day 3: Process Mapping and Analysis

Objectives:
• Create detailed process maps for laboratory workflows
• Analyse process maps to identify improvement opportunities
• Use swimlane diagrams to clarify roles and handoffs
• Apply root cause analysis (RCA) techniques
• Prioritise improvement opportunities using impact-effort matrices

Topics:
• Process mapping symbols and conventions
• Swimlane diagrams for multi-department processes
• Root cause analysis: 5 Whys and fishbone diagrams
• Impact-effort matrix for prioritisation
• Case study: mapping a sample reception process

Day 4: Data-Driven Decision Making

Objectives:
• Collect and interpret laboratory data for process analysis
• Use basic statistical tools (mean, median, range, standard deviation)
• Create and interpret control charts for process monitoring
• Apply Pareto analysis to focus on critical issues
• Understand variability and its impact on efficiency

Topics:
• Data collection methods in laboratories
• Descriptive statistics and data visualisation
• Control charts (Shewhart charts)
• Pareto principle (80/20 rule)
• Introduction to statistical process control (SPC)

Day 5: Workflow Optimisation Techniques

Objectives:
• Apply the theory of constraints to laboratory processes
• Use pull systems and kanban for inventory management
• Implement batch size reduction and single-piece flow
• Design efficient layouts to minimise movement
• Balance workloads across workstations

Topics:
• Theory of constraints (TOC) and bottleneck management
• Pull systems vs. push systems
• Kanban cards for reagent and consumable management
• Layout optimisation: cellular vs. functional
• Workload balancing and line balancing

Day 6: Time Management and Scheduling

Objectives:
• Analyse turnaround times (TAT) and identify delays
• Implement scheduling techniques (FIFO, priority systems)
• Use Gantt charts and project management tools
• Apply queuing theory to reduce wait times
• Monitor and improve TAT performance

Topics:
• Turnaround time analysis and benchmarks
• Scheduling methods: first-in-first-out (FIFO), prioritisation
• Gantt charts for laboratory projects
• Queuing theory basics
• TAT improvement case studies

Day 7: Automation and Technology Integration

Objectives:
• Evaluate automation opportunities in laboratory processes
• Understand laboratory information management systems (LIMS)
• Assess the impact of robotics and automated analyzers
• Identify technology solutions for data capture and reporting
• Plan technology implementation with minimal disruption

Topics:
• Automation in pre-analytical, analytical, and post-analytical phases
• LIMS: features, benefits, and selection
• Robotics and automated liquid handling
• Barcoding and sample tracking
• Change management for technology adoption

Day 8: Quality Improvement Methodologies

Objectives:
• Apply Plan-Do-Check-Act (PDCA) cycle to improvement projects
• Use DMAIC (Define, Measure, Analyse, Improve, Control) framework
• Conduct failure mode and effects analysis (FMEA)
• Implement mistake-proofing (poka-yoke) techniques
• Design quality control plans for optimised processes

Topics:
• PDCA cycle in practice
• DMAIC methodology for Six Sigma
• Failure mode and effects analysis (FMEA)
• Mistake-proofing in laboratories
• Quality control planning and monitoring

Day 9: Team Collaboration and Communication

Objectives:
• Foster a culture of continuous improvement among staff
• Use effective communication techniques for change initiatives
• Facilitate team-based problem-solving sessions
• Develop standard operating procedures (SOPs) collaboratively
• Manage resistance to change

Topics:
• Building a continuous improvement culture
• Communication strategies for change management
• Facilitation skills for improvement teams
• Collaborative SOP development
• Managing resistance and engaging stakeholders

Day 10: Performance Measurement and Benchmarking

Objectives:
• Define and track key performance indicators (KPIs) for efficiency
• Benchmark laboratory processes against industry standards
• Use balanced scorecards for holistic performance view
• Conduct gap analysis to identify improvement areas
• Report performance metrics to stakeholders

Topics:
• KPI selection and dashboards
• Benchmarking: internal, competitive, and best-in-class
• Balanced scorecard for laboratories
• Gap analysis techniques
• Performance reporting and visualisation

Day 11: Cost Reduction and Resource Optimisation

Objectives:
• Identify cost drivers in laboratory operations
• Implement strategies to reduce consumable and reagent waste
• Optimise equipment utilisation and maintenance schedules
• Apply energy efficiency measures in laboratory settings
• Calculate return on investment (ROI) for improvement projects

Topics:
• Cost analysis: direct and indirect costs
• Consumable and reagent waste reduction
• Equipment utilisation and preventive maintenance
• Energy efficiency in laboratories
• ROI calculation for optimisation projects

Day 12: Project Management for Optimisation Initiatives

Objectives:
• Define scope, objectives, and deliverables for optimisation projects
• Use project planning tools (work breakdown structure, Gantt)
• Manage project risks and resources
• Monitor project progress and adjust plans
• Close projects and document lessons learned

Topics:
• Project charter and scope definition
• Work breakdown structure (WBS)
• Risk management and mitigation
• Resource allocation and budgeting
• Project closure and lessons learned

Day 13: Integration, Review, and Certification

Objectives:
• Synthesise all optimisation techniques into a cohesive strategy
• Develop an action plan for implementing improvements
• Present a capstone project demonstrating learning
• Review key concepts and address questions
• Complete final assessment and course evaluation

Topics:
• Developing a laboratory optimisation roadmap
• Capstone project presentations
• Peer and facilitator feedback
• Course review and knowledge consolidation
• Final assessment and certification

Practicals

40 hours of practicals To be conducted online or on-campus or in-house
Overview

Hands-on practicals allow learners to apply process optimisation techniques in simulated or real laboratory environments. These sessions reinforce theoretical concepts through activities like process mapping, data collection, 5S implementation, and root cause analysis, ensuring learners can immediately apply skills in their workplaces.

Practical Activities
  • Practical 1: Process Mapping and Waste Walk — Learners map a sample reception process, identify seven wastes, and perform a waste walk in a simulated lab setting. (8h)
  • Practical 2: Data Collection and Control Charts — Learners collect turnaround time data, calculate statistics, and construct control charts to monitor process stability. (8h)
  • Practical 3: Root Cause Analysis and FMEA — Using a case study of a common lab error, learners conduct root cause analysis and develop a failure mode and effects analysis (FMEA). (8h)
  • Practical 4: Simulation of Workflow Optimisation — Learners participate in a simulation of a lab workflow, applying pull systems, batch size reduction, and workload balancing. (8h)
  • Practical 5: Capstone Project – Optimisation Plan — Learners develop a comprehensive optimisation plan for a real or simulated lab process, including data analysis, recommendations, and implementation roadmap. (8h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Thu 10 Sep 2026 Mon 28 Sep 2026 Virtual Spring 2026 $2,349 Register
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Mon 27 Dec 2027 Wed 12 Jan 2028 Virtual Summer 2027 $2,349 Register
Fri 21 Jan 2028 Tue 08 Feb 2028 Virtual Summer 2027 $2,349 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
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Mon 10 Aug 2026 Wed 26 Aug 2026 Abu Dhabi, UAE Winter 2026 $7,976 Register
Tue 11 Aug 2026 Thu 27 Aug 2026 Durban, South Africa Winter 2026 $5,654 Register
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Thu 13 Aug 2026 Mon 31 Aug 2026 Dubai, UAE Winter 2026 $7,976 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Fri 18 Sep 2026 Tue 06 Oct 2026 Your Premises Spring 2026 $3,056 Register
Thu 08 Oct 2026 Mon 26 Oct 2026 Your Premises Spring 2026 $3,056 Register
Wed 28 Oct 2026 Fri 13 Nov 2026 Your Premises Spring 2026 $3,056 Register
Wed 16 Dec 2026 Fri 01 Jan 2027 Your Premises Summer 2026 $3,056 Register
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Wed 24 Mar 2027 Fri 09 Apr 2027 Your Premises Autumn 2027 $3,056 Register
Tue 15 Jun 2027 Thu 01 Jul 2027 Your Premises Winter 2027 $3,056 Register
Mon 05 Jul 2027 Wed 21 Jul 2027 Your Premises Winter 2027 $3,056 Register
Fri 30 Jul 2027 Tue 17 Aug 2027 Your Premises Winter 2027 $3,056 Register
Thu 16 Sep 2027 Mon 04 Oct 2027 Your Premises Spring 2027 $3,056 Register
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Tue 26 Oct 2027 Thu 11 Nov 2027 Your Premises Spring 2027 $3,056 Register
Wed 15 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $3,056 Register
Tue 04 Jan 2028 Thu 20 Jan 2028 Your Premises Summer 2027 $3,056 Register
Mon 24 Jan 2028 Wed 09 Feb 2028 Your Premises Summer 2027 $3,056 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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